CD Baby Reviews 

9,904
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,380 reviews, reviewers had a great experience with this company. Customers are really happy with the smooth and easy process of arranging and distributing their music to various platforms. Many appreciate the thoroughness of the steps and the extensive distribution channels that help get music across the globe. The service is often described as outstanding, with quick turnaround times and helpful customer support. However, some people mentioned delays in receiving Spotify song codes and issues with artist IDs not being provided for older projects. A few other people also felt that the website could be difficult to navigate and that some aspects of the submission process were not streamlined. There were also occasional complaints about music not being delivered to certain major platforms or issues with album artwork display.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the process easy to navigate and... See more

Service

Customers had ambiguous experiences with service, with many praising the streamlined, informative, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some finding it easy to distribute music and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing satisfaction with the... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding the interface well-designed,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

CD Baby was very prompt with inspecting my album. CD Baby was very thorough and handled a lot of the aspects of releasing music I would not have been able to. I am impressed with all the different pla... See more

Rated 4 out of 5 stars

Experience was smooth to arrange. I’ve never distributed music before but I appreciated the ease of the setup. There was a bit of a delay with getting the Spotify song code so that’s why I didn’t give... See more

Rated 4 out of 5 stars

Aside from the sample rate and bit rate limitation imposed by the service, it is fairly easy to upload and submit music. If audio resolution doesn’t bother you too much, then CD Baby is a very good ch... See more

Rated 4 out of 5 stars

With one time fee you can distribute your music to all of the platform available. It would be good if we have options to distribute our lyrics as well. Right now, I need to distribute my lyrics with o... See more


Company details

  1. #23 of 25 best companies in Music Store
  2. #88 of 102 best companies in Hobby Store

About CD Baby

Written by the company

Music distribution is about getting your songs in front of the most people possible. That’s why over a million independent creators worldwide use CD Baby to release their music across all major digital streaming platforms like Spotify, TikTok and YouTube Music.

CD Baby makes releasing music affordable— all our distribution services for just a one-time fee of $9.99 per release, whether it's a single or an album. And whenever we add a new digital retail partner, your music catalogue will be delivered to them free of charge.

Many music distributors claim to offer free music distribution but charge additional per-retailer fees, annual subs fees, cancellation fees, and all kinds of hidden add-ons and upsells for additional services. CD Baby has no recurring subscription fees, so you don’t have to worry about us ever taking down your music if you miss a payment (there are no payments!)

CD Baby also offers Mechanical and Digital Performance Royalty collection and Sync Licensing as part of our Boost service, as well as our Stages program for emerging artists. Stages offers a suite of valuable artist services, moving with you as your artist career advances and unlocking new opportunities such as expedited release inspection, DSP playlist pitching, and more.


Contact info

4.0

Great

TrustScore 4 out of 5

10K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 1% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.0

All reviews

(9,904)

3,684 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

no response to tickets.

CD baby does not seem to respond to tickets for smaller artists. I've been waiting since march of 2026 for a response (4 months as of posting this). I've tried starting new tickets since then as well in case something happened incorrectly with the first one and still have not heard anything back from the company.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and easy music distribution

CDBaby made it easy to distribute my album to Spotify and other major streaming platforms. The process was straightforward, the support was helpful, and everything was delivered as expected. A reliable service for independent artists.

June 9, 2026
Rated 5 out of 5 stars

I was able to save lots of money time…

I was able to save lots of money time and production costs all kinds of different things being a singer musician and a lyrical artist without a band it was tough for me to get my music out but with CD Baby I can make my own music at home and put it out now and I have to worry about paying all the production costs for CDs and for companies to reproduce it

June 5, 2026
Rated 5 out of 5 stars

Great!

Great!! Amazing 😍what a amazing platform... Thank you!

June 12, 2026
Rated 5 out of 5 stars

Great for first time releases.

CD Baby is great if you're a new independent artist. They give you all the tools you need for marketing, their team is really nice and helpful, and you only have to pay one time to have your music put on streaming services with no hidden fees.

June 11, 2026

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