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4.2

Great

TrustScore 4 out of 5

95 reviews

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Rated 1 out of 5 stars

Poor service and poor vocabulary

I have never come across what I can only describe as an arrogant and illiterate company that provides a very poor service and when answering a complaint does so in as few words as possible.
I received part of my order and was then informed that the rest would follow in about 5 weeks with no apologies whatsoever, so I asked for a refund and a few days later I received my refund with an additional email saying Geregeld (sorted).
This is a follow up,
CDM has just sent me 3 pair of good quality socks and a nice warm hat as an apology for the inconvenience caused.
Seemingly it was just down to a single employee and not the company, it can happen.

May 3, 2021
Unprompted review
Show reviews in all languages. (95 reviews)

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