CE Service Reviews 

Unable to contact them.
I have received notice that I have to pay a reduced parking fine of £20. When I went to pay yesterday the amount remaining was still £60. I thought I’d wait a day for it to update and today it is asking for £100. I am happy to pay the £20 for my mistake but I don’t know how to. Reference against this payment is 171033809620..

Cannot phone these rogue traders as only number is for payment only. Google number does not work
Claim they have photographic evidence but no way to see it, nor the signage that would cover the alleged offence

These won’t let you appeal.DO NOT PAY Allow it to go to the small claims court where you will get a chance to appeal. These are absolute scammers. Hope you get a fair outcome!

What a shower of charlatans - very poor signage warning drivers of the hours of operation - natural presumption of free evening use of car park, no option to contact customer service by email or phone, nasty threats. What a vile way of making a living.

Just received a parking ticket from CIVIL ENFORCEMENT PARKING.
Yes, I am guilty of parking where I shouldn't, and the fine is £100, but paid within 14 days of issue, it becomes £60.
I just thought you 'all' should know, and be aware of.
What nasty people they are.
Just be aware that there are many companies, robbing us of our money. Even Tesco has a company doing the same. Mind you, there are these 'robbers' all over the county!
I have paid this penalty already. My car was parked on this day, the 27th of February. They don't hang around do they, leaches, all of them.

tried to appeal online website doesn't work no contact details - what are you meant to do - o and to top it off the fine arrived are the 14 days of date of ticket so cannot get the reduced amount

Cowboys with a licence to print money.
I got sent a ticket and the only proof of my parking was a picture entering the car park and exiting . No picture of me acually parking. So they can take me to court.

I would not give even a single star for this rogue company. Their website is unusable to submit appeals. I was fortunate enough to make a video of this and a screen shot of momentary message of "your appeal has been submitted" which vanishes. No way to contact them. I googled and found the postal address to submit my parking was valid through registered post. The response I received was to submit my documents using their unusable website. My repeated e mail submissions were ignored and repeat of the same PCN issued. On writing a stern letter with legal back up, I received a number to go to POPLA. I submitted all the evidence and e mails to POPLA to be told that company has withdrawn my PCN so did not have to pay. Unless if you have the time and energy to fight against such unfairness, I can see people giving in. I am so glad that I did not. Absolutely awful company who is there to torture you to take money!

Received a £100 for parking at a Leisure centre and missed the time limit for a few minutes for the first time. Registered my car and everything, was just 10 minutes late.
Not even an initial warning, £100 straight away. For "parking on private land".
They treat you like a criminal.
Well tell you what, keep your private land, you ain't seeing a single more £ from me.
The law may be on your side, but sure enough you ain't creating any value to society. You are just predators.

Absolute scam to make them money , it’s designed to make you fail when you appeal, even when you are in the right. Lots of unnecessary inconvenience which causes stress and miss belief that this can be allowed. If I had the money I’d be taking them to court. Anyone that feels they are in the right, then I hope you stand your ground against these scumbag criminals.

Extremely unfriendly website to use for Leasing companies when transferring liability to the end user. It never used to be. Also the user does not need to know about a previous court case CE won years ago. Why? I am also sure they should not demand a contact email address and telephone number for the end user on ToL. An address is sufficient under MoU for leasing companies as advised by the BPA, IPS and BVRLA. We have now reverted back to postal on ToL. Anyone who lease a vehicle and if you come across a car park operated by Civil Enforcement. Do Not Use.

I would have liked to give a minus star rating! I have appealed my parking ticket, with a supporting letter, but have now received a further Fine! No other communication even though I have contacted them twice via their website.

Chasing for PCN claim which is over 2 years old . Keep on sending letters but we have no way to communicate the this company. We have disputed PCN charges with 3 seperate collection agency ( each has dropped the case ) and we now have CE service chasing . Also there is no formal process of complaining about this company

Heartless and Predatory—Fined £300 for a Doctors Appointment
Rating: ★☆☆☆☆
I am beyond disgusted with Civil Enforcement Ltd. I attended a doctor's appointment with my daughter, who has complex needs. As a parent, my absolute priority was her safety and wellbeing during the visit. Because I was focused on safeguarding her, I was unaware of the requirement to enter my registration at the desk.
I didn't ignore this. I appealed the ticket immediately, providing a formal letter from the doctor confirming we were patients attending a genuine appointment. Despite this proof, they showed zero compassion for a simple human mistake made under stressful circumstances.
They have now escalated a simple parking error into a £300 CCJ. These people are bullies who prey on vulnerable people and those in difficult situations. To be hit with a court judgement just for taking my child to the doctor is predatory and shameful. Avoid at all costs and be warned—they do not care about evidence or ethics

they reduced the fine to £20. Imagine my surprise when I go to the website today and their offer is not available and I have to pay £100.
The number listen on google is out of service and it will take about 14 days to go through the complains process, which means the offer of £20 will no longer be available.
Apparently a lot of these companies are not customer facing but they are providing a service so I think they should have a working costumer service number. They would will get a lot of abuse, so I can see why they don’t have one.
I will pay the £100 just because I can’t to get on with my life but next I am fighting next time.
I left the same review on google

This company is absolute fraud with no appeals process, I will be making an offfical
complaint.

worst company ever dealt with. long story, make it short, they are legal thieves. I am so angry of them ....

the legal body to steal your money. they are thieves .

ROBBERY ON MY BLOODY BIRTHDAY!!!!!!!!!!!!

Just received my first and only letter from Civil Enforcement issuing a fine for parking back on the 24th of December!! Unsurprisingly this letter says that the time to pay the smaller amount has already passed and appeal time is over but I never received the initial parking charge. Also I am disabled and was only over the maximum stay by a few minutes. Regardless of that though, I think this company are fraudulent and money grabbing.