Celtic Legend Ltd Reviews 1,499

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who make the entire process smooth and pleasant. People appreciate the competitive pricing, often noting the great value for money and the absence of hidden fees. The quality of the product, particularly the cars, is frequently mentioned as being almost new, clean, and in perfect condition. Reviewers also found the booking process to be easy, efficient, and hassle-free, with clear communication and convenient pick-up and drop-off procedures.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, efficiency,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and reasonable rates.... See more

Product

Clients share positive opinions on the product. Many customers received the exact car model requested, often... See more

Booking process

Consumers find the booking process to be a positive experience. Reviewers consistently highlight the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not have been more pleased with our car rental from Celtic Legend. The staff at our pick up point in Edinburgh were fully engaged, helpful and explained everything from the fee structur... See more

Company replied

Rated 5 out of 5 stars

Booked from Australia a couple of months before our trip. Seamless pickup from Arnold Clark at Manchester Ringway Trading Estate on a Sunday morning. Walked there from Premier Inn Heald Green. Very fr... See more

Company replied

Rated 5 out of 5 stars

We always book through Celtic Legend when visiting the UK. Pick up from LHR is flawless and the car pick up from Arnold Clark so easy. Vehicles are almost new and although the price is a little high... See more

Company replied

Rated 5 out of 5 stars

During the planning of a trip to Scotland, Celtic Legend calmed the nerves about a car hire (rental) across the 'pond'. EXCELLENT COMMUNICATION! Answered any questions (email) within a couple hours. G... See more

Company replied


Company details

  1. Car Rental Agency

Information provided by various external sources

We are dedicated to showing visitors to Scotland, England & Ireland the best of these beautiful countries. Contact us for car rental and small group tours.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Scotland wedding/honeymoon

I am located in the states and was coming to the UK to get married/honeymoon. I tried doing my research. I was terrified about the bad reviews for other companies and the hidden fees. I came across Celtic Legend and decided they would be the best option.

The entire rental process was smooth and stress free. The morning of picking up my rental I was running very late and worried they may give my car away. They assured me that they do not do that and they understand things happen.

We had a fantastic experience renting from Celtic Legend. The car was in excellent condition, clean, comfortable, and very fuel efficient, which made a big difference on our trip. We drove it all across Scotland, covering about 700 miles, and it handled everything beautifully without a single issue.

I would absolutely rent from them again and highly recommend them to anyone looking for a reliable and enjoyable rental.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I've used Celtic Legend over several…

I've used Celtic Legend over several years - and at least 14 times. The service is excellent and there are no hidden extras. You know exactly what you are paying when you pick up the car. I cannot recommend them highly enough - in other words, you won't find a better car hire company!

April 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service from pick-up in…

Excellent service from pick-up in Edinburgh to drop off. Friendly efficient staff. Provided shuttle to airport and enabled drop off to tram also. Clear communication via email from booking till travel date with helpful tips provided. Highly recommend.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

I booked a 4A class car and was given a…

I booked a 4A class car and was given a 10A class so was very happy of this upgrade.
I encountered no problem with the car or at the rent a car agency in Edinburgh Airport. All was perfect. No extra costs.

March 30, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you for the five star review Delphine. We are so happy that you enjoyed the upgrade to a Group Ten executive class vehicle and that everything at Edinburgh Airport went perfectly for you. Providing a transparent service with no extra costs is very important to us. We appreciate you choosing Celtic Legend and we hope to see you again for your next trip to Scotland.

Rated 5 out of 5 stars

Amazing experience, even for young drivers!

Amazing experience! Me and my boyfriend, both under 25, were looking for a car to rent for a road trip in Scotland, and this company was one of the top rated, not only for our age range, and we get why!! Everything went smoothly, they are really nice and competent, answering every doubt and providing really useful informations since the first moment we made our reservation. Their service is top tier, the personnel is really nice and cordial and the prices are really honest, even for us younger drivers! They really make you feel safe during your trip, we highly advise anyone to choose this company for all future trips!

March 24, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much for the five star review Vittoria. We are very happy to hear that you and your boyfriend had such a positive experience with us. We know it can be difficult for younger drivers to find a rental company that is both welcoming and affordable, so we take great pride in providing a top tier service for all age groups. It is wonderful to know that you felt safe and well informed throughout your road trip. We look forward to seeing you both again for your next adventure in Scotland.

Rated 5 out of 5 stars

This was our second time booking …

This was our second time booking with Celtic car Hire and again were really happy with the car, from ease of booking to pickup at LHR and drop off. The exact model of car we asked for was supplied and we had no issues with it. The lady who assisted us Arnold Clark was extremely helpful and friendly. We will definitely use Celtic Car hire for any return trips to the UK in the future.

March 25, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you for choosing Celtic Legend for the second time Pauline. We are so happy to hear that your experience at London Heathrow was just as smooth as your first booking. It is a pleasure to know that you received the exact model you requested and that the team at the pickup point was helpful and friendly. We truly appreciate your continued trust in us and we look forward to your next trip to the UK.

Advertisement
Rated 5 out of 5 stars

I recently rented a hire car from Heathrow

I recently rented a hire car from Heathrow, returning Edinburgh. The booking process was straightforward. pick up and drop off was relatively quick and staff were friendly and professional.
The car was clean, well-maintained and drove smoothly throughout the trip. We were complimentary upgraded to a higher category car than booked, which was a nice bonus.
I'd highly recommend Celtic Legend and any future rentals would always be through them.

March 8, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Jeanette, thank you so much for the five star review and the high recommendation! We are thrilled that you enjoyed the journey from Heathrow up to Edinburgh. It is always a pleasure to provide an upgrade when we can, and we are so glad it added a nice touch to your trip. We take great pride in keeping our cars clean and well-maintained, so it is wonderful to hear it drove smoothly for you. We look forward to being your first choice for all your future rentals! Safe travels.

Rated 5 out of 5 stars

Professional and Friendly

Our 3 month car hire was organised before we left home and everything was handled very smoothly. I had several questions and each email was answered very promptly. When we picked up our car we had been upgraded and everyone was professional and friendly. Would definitely use them again!

December 2, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Cathie, thank you so much for the five star review! A three month hire is a grand adventure, and we are so glad we could help make the planning process smooth for you. We always aim to answer questions promptly, so it is great to hear you felt well-supported before you even left home! It was our pleasure to provide that upgrade, and we are thrilled the team looked after you well. We look forward to seeing you again for your next long-term trip. Safe travels!

Rated 5 out of 5 stars

Top notch service and an all around…

Top notch service and an all around great experience. Our car was perfect for the two of us, we had the gps and travelled for 8 days all around Scotland, driving on the left side of the road for the first time. Celtic Legend were quick to respond to any questions we had before arriving in the UK and gave us great instruction when we picked up the car. It was a smooth and enjoyable experience all around. We would highly recommend renting from them!

February 3, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Laurae, thank you so much for the five star review! We are thrilled that you had such a top notch experience. Navigating the left side of the road for the first time can be a bit of an adventure, so we are very glad our instructions and the GPS helped make your 8 day trip smooth and enjoyable. It was a pleasure assisting you with your questions before you arrived. Thank you for the high recommendation, and we hope to see you back for more Scottish road trips soon! Safe travels.

Rated 5 out of 5 stars

We rentFriendly staff, great service, clean and reliable car – perfect rental experience!ed a car for 6 days and we were…

We rented a car for 6 days and we were absolutely satisfied. The car was in excellent condition, clean and reliable. A big thank you to Jarred, the staff member who handed us the car – he was very kind, patient and helpful. Since our English is not perfect, he kindly communicated with us using a translator and explained everything clearly.

We also really appreciated the shuttle service – the bus picked us up at the airport, took us to the rental location, and after returning the car, we were comfortably driven back to the airport. Returning the car was quick and problem-free.

Communication by email before our arrival was also excellent – all my questions were answered promptly and in a very friendly and professional way.

Thanks to Arnold Clark’s great service and approach, we were able to fulfill our dream and explore a beautiful part of Scotland. We truly recommend this company! 🌟

January 30, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Sarka, thank you so much for this wonderful five star review! We are so happy that we could help you fulfill your dream of exploring Scotland. It is especially lovely to hear your kind words about Jarred—he is a valued member of our team and we will be sure to pass your thanks along to him! We are glad that using a translator made the process easier for you and that the shuttle service and email communication were helpful. Thank you for the high recommendation, and we hope to see you again for more Scottish adventures soon! Safe travels.

Advertisement
Rated 5 out of 5 stars

During my recent trip home

During my recent trip home, I rented a vehicle from the renowned Celtic Legend, and once again, they exceeded my expectations. This reliable and dependable company is dedicated to providing top-notch service, ensuring that every customer has an exceptional experience. From start to finish, their communication was excellent, and Michelle, Pamela, Ryan, and Taylor delivered their trademark outstanding customer service. Despite my numerous booking changes, nothing was too much trouble for them.The convenience of free pick-up and drop-off in Glasgow was a bonus. The cars were immaculate and well-maintained, with no hidden fees like mileage charges or extra driver costs. Their competitive pricing is just one of the many reasons I trust them. Knowing I could rely on this company made my trip much more enjoyable.Traveling across my homeland was a luxurious experience, especially driving the fabulous BETTY BLUE, our BMW, which was a sheer pleasure. The only downside was having to return it. Initially, I had reservations about using an unfamiliar company, but those fears were unfounded. Partnered with Arnold Clark, I've been a loyal customer for about seven years now, and I only wish I had discovered them sooner.Being a member of a Facebook group, I also enjoyed a 10% discount, which I used for a meal at Eusebis in Glasgow. Without a doubt, I wholeheartedly recommend this firm. Many thanks to Celtic Legend—true legends indeed!

January 26, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Paul, thank you so much for the five star review and for being such a loyal customer over the last seven years! It is always a pleasure to welcome you back home. We are thrilled to hear that Michelle, Pamela, Ryan, and Taylor looked after you so well—we will be sure to pass on your kind words to them all. We love that you enjoyed driving "Betty Blue" and that the BMW added a touch of luxury to your trip across the homeland! It is also great to hear you made good use of the discount at Eusebi's—a fantastic choice for a meal in Glasgow. Thank you for the high recommendation and for being a true legend yourself. We look forward to seeing you again soon!

Rated 5 out of 5 stars

this is my go to place when it comes to car rental.

Good service and very loverly people, this is my go to palce when it comes to car rental.

January 8, 2026
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Muviza, thank you so much for the five star review! We are so happy to be your go-to place for car rentals. It is always a pleasure to look after you, and we truly appreciate your kind words about our team. We look forward to seeing you again for your next trip! Safe travels.

Rated 5 out of 5 stars

Always book through Celtic Legend

We always book through Celtic Legend when visiting the UK. Pick up from LHR is flawless and the car pick up from Arnold Clark so easy.
Vehicles are almost new and although the price is a little higher than other rental companies, it’s worth it for ease of booking and pick up/drop off process.

December 24, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Hi Susan, thank you so much for the five star review and for being a loyal customer! We are thrilled that you find the booking and pick up process at Heathrow so flawless. We take great pride in providing almost new, high-quality vehicles through our partnership with Arnold Clark. It is wonderful to hear that the ease and reliability we strive for make it worth it for you. We look forward to welcoming you back on your next visit to the UK! Safe travels.

Rated 5 out of 5 stars

Simply amazing from start to finish

Simply amazing from start to finish! Efficient and seamless process, great communication, kind staff! Highly recommend!

December 22, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Rodrigo! We’re delighted to hear you had such a great experience from start to finish. It’s lovely to know you found the process efficient, the communication clear, and our team kind and helpful. Thanks very much for the recommendation — we’d be delighted to welcome you back for another trip around the UK in the future.

Advertisement
Rated 5 out of 5 stars

the best rental agency

We rented a car with Celtic over the New Year period. We had a great experience; the agency was reliable, professional, and safe, and the cars were excellent. They communicated promptly, and the pick-up and drop-off, which we did at the airport, was very convenient. It was recommended to us, and we absolutely recommend it ourselves. Alessia

December 27, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you very much, Alessia, for such a lovely and detailed review. We’re delighted to hear you had a great experience with us over the New Year period and that you found our service reliable, professional, and easy from start to finish. It’s great to know the airport pick-up and drop-off worked well for you too. Thank you for the recommendation — we’d be very happy to welcome you back for another trip around the UK in the future.

Rated 5 out of 5 stars

This is the second time I’ve used…

This is the second time I’ve used Celtic Legend for our car rental. They are a great company and look after you very well and I would never go back to anyone else

December 17, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Brian — we really appreciate your continued trust in Celtic Legend. It means a lot to hear that you’ve chosen to rent with us again and that you feel well looked after. Thanks for your loyalty and kind words — we’d be delighted to welcome you back for your next trip around the UK.

Rated 5 out of 5 stars

We miss our rental car!

Loved our car so much. We were so sad to say goodbye to it! It handled so well. So safe. And so easy to drive. We loved the space we had too. Staff were amazing to deal with from start to end. So friendly and so helpful and supportive. Definitely highly recommend Celtic Legend. We have used them twice now and loved each time. Looking forward to the next time!

December 15, 2025
Unprompted review
Celtic Legend Ltd logo

Reply from Celtic Legend Ltd

Thank you so much, Lovinia, for such a wonderful review! We love hearing how attached people become to their car — that’s always a great sign. It’s fantastic to know you found it safe, easy to drive, and spacious, and that our team looked after you well from start to finish. Thank you for choosing Celtic Legend again and for the recommendation — we’re already looking forward to welcoming you back for your next trip around the UK.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look