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Certini Bicycle Co. Reviews 

1,235
•
TrustScore 5 out of 5

4.9

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Evaluating 843 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptionally fast delivery times and the remarkably smooth ordering procedures that make online shopping completely effortless. Buyers frequently mention that products arrive securely packaged and ready for immediate use without experiencing any unexpected complications whatsoever. People are also extremely pleased with the highly competitive pricing available across a wide variety of specialized cycling items and components. Shoppers frequently appreciate the friendly and knowledgeable staff members who consistently provide fantastic guidance and reliable technical support during interactions. Reviewers express great satisfaction overall and state clearly that they would gladly recommend this wonderful business to other potential customers.

What people talk about most

Delivery service

Consumers find delivery service to be marked by a strong sense of satisfaction and speed. Reviewers... See more

Product

People report positive experiences with product selection and quality. Consumers appreciate finding... See more

Price

Customers had positive experiences with price, consistently reporting competitive costs and great bargains... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding and friendly staff who offer... See more

Order

Users describe positive interactions with order, noting that the overall process from placement to delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great comms and fantastic quick delivery. Do not be worried about ordering your bike on line. Certini delivered a bike virtually ready to go. Saddle adjusted, handlebars fitted and front wheel fitt... See more

Rated 5 out of 5 stars

Only place with stock of 160mm Shimano 105 cranksets at an excellent price. These are a second set for my other bike - worked wonders for my agitated patella. Generally, great for Shimano components a... See more

Rated 5 out of 5 stars

Had my derailleur cable snap Halfords said a big job and needed to order parts in Certini took it in immediately and within the hour had it fixed for £21. Outstanding friendly service people who know... See more

Rated 5 out of 5 stars

I have been a customer of Certini for a few years now and they are consistently excellent. Delivery is fast, with lots of delivery options. Products are of course the best quality on the market and th... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online.

Contact info

Promotion box for Certini Bicycle Co.

Certini Warehouse Clearance

Your last chance to grab these bargains before they sell out.

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,235)

846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The product is fine but the delivery…

The product is fine but the delivery time of 13 days was very slow indeed.

May 23, 2026
Certini Bicycle Co. logo

Reply from Certini Bicycle Co.

Thank you for your feedback. Please could you let us know your order number as we are struggling to find this one. We can see an order was placed on 23rd May and delivered 28th May over a Bank Holiday weekend but cannot see any order with a delay of 13 days.

Rated 5 out of 5 stars

Cranks

Prompt delivery, product as described, best price I could find too , not used yet

May 18, 2026
Rated 1 out of 5 stars

Obviously advertising stock they do not…

Obviously advertising stock they do not have. Placed an order on Monday and phoned them to be assured I would have it on Friday. On Thursday I still did not have a dispatch email so I phoned again to be told the order was still to be delivered to them from the supplier. Also the chap I spoke to on Thursday had a could not care less attitude to the fact I am going on a trip on Monday and needed this order for the trip.

June 4, 2026
Unprompted review

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