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Rated 4 out of 5 stars

I love what I ordered, but the lack of communication between purchasing and actually getting the order was lacking. It took a very long time to receive what I ordered so keep that in mind when purchas... See more

Rated 4 out of 5 stars

Customers support is excellent The quality of the garments is really good Sadly 2 of my 4 purchases did not fit me but I got compensation for my disappointment which is very nice of Cevaf

Rated 5 out of 5 stars

Being a senior citizen and not savvy with the computer. I had questions and needed help after ordering. This company emailed me back promptly answering all of my questions and gave me peace of mind.... See more

Rated 4 out of 5 stars

One of the 3 blouses that were all size small, is way too large so I just contacted the company and am hoping their customer service is great and I will receive a full refund speedy. Thank you

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3.6

Average

TrustScore 3.5 out of 5

478 reviews

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3.6

All reviews

(478)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought 2 sweaters

Bought 2 sweaters as a gift for my daughter stationed in England. She absolutely loved them. She sent me pics of her wearing both and she looks adorable. Thanks for having clothing that no one else has. It’s nice to be one-of-a-kind!

January 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible customer service

I ordered 3 items. I received a defective sweater in the order and attempted to return it. I paid $55 for it. They offered for me to keep it and refund $10. I had a damaged, defective sweater so a $10 refund was not satisfactory. I just wanted to return it or exchange for a different item.
Eight emails later, I still have no refund or return information. Order at your own risk! It had better fit and not be defective. Otherwise, it’s a huge waste of money.

January 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Fabric Not As Expected

I ordered 2 sweaters. The fabric shown on the one sweater is very different in the photo online versus the actual sweater. Very cheap looking in person. The second sweater, sizing is very off. It's at least 2 sizes smaller than what they say (ie a medium is more like an XS).

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Product was delivered as described. Very happy. Would like to see more communication throughout processing and delivery. Would highly recommend!

January 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Never received

Placed an order which never showed up. The website says the item was delivered and shows a package on a front doorstep, but it is not mine.
I have reached out several times to ACI Logistix explaining, but I only get an email saying they will contact me in 10 minutes only to get another email showing me how to search.

November 27, 2024
Unprompted review
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