Chadwick Lawrence Reviews 

2,512
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 449 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for guiding them smoothly through complex property sales and legal matters. Many people note that the expert team responds quickly, stays attentive, and explains legal terms clearly to make everyday property transactions as stress-free as possible. However, some people mentioned experiencing frustrating delays, long waiting times, and extremely poor communication from their legal teams during critical stages of the process. Consumers also noted that emails frequently went unanswered, and missing important mortgage deadlines caused a lot of unnecessary stress and worry.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting efficient, professional, and friendly support... See more

Staff

Users describe positive interactions with staff, often highlighting their efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide division in their experiences. Many... See more

Response time

Customers consistently note ambiguous experiences with response time. While many reviewers praise the team... See more

User experience

People report positive experiences with user experience, highlighting smooth transactions and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(2,512)

431 reviews in the last 12 months

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Rated 5 out of 5 stars

First time buyers

First time buyers

We were purchasing a house for the first time and were recommended Chadwick and Lawrence for our conveyancer needs from Tembo.
Chadwick and Lawrence were brilliant from start to finish, were extremely responsive to any questions we had along the way.
The only downside I would say is the app, it was never updated regularly and all messages were via email so I think they either need to remove the app service as there is not much benefit to it or utilise it more with regular updates.

In saying that, I would definitely recommend and I would happily deal with them again in the future.

Thank you for a smooth sailing house purchase.

June 11, 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

I would like to express my sincere to Giovanna and Liam

I would like to express my sincere thanks to Liam and Giovanna for their excellent work and support throughout the process of sorting out our house purchase.

From start to finish, they were professional, efficient, and always available to answer any questions we had. Their communication was clear and reassuring, helping to make what can often be a stressful process much smoother and easier to manage.

What really stood out was their dedication during completion when an unexpected issue arose. Rather than allowing the situation to cause delays, Liam and Giovanna were quick to think of a solution and did everything they could to help resolve the problem as quickly as possible. Their proactive approach, knowledge, and determination made a huge difference and gave us confidence that we were in safe hands.

They worked hard to keep everything moving forward and ensured that all the legal aspects were handled thoroughly and promptly. Their attention to detail and commitment to achieving the best outcome for us were greatly appreciated.

I would highly recommend Liam and Giovanna to anyone looking for reliable, professional, and supportive solicitors. Thank you both for all your hard work and for helping us successfully complete our house purchase.

June 24, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Consistently outstanding service.

Michelle Myers, Lauren Cowgill and Emma Cousins- Smith have all been wonderful. We honestly could not have asked for more. The way they all cover for each other, know exactly what’s going on, keep us informed at every step (usually before every step!), put up with our pestering emails when our stress levels are going through the roof, is nothing short of exceptional.
Usually, if a solicitor is away on annual leave, everything grinds to a sudden halt that adversely affects the timeline. But not in this case! The sense of teamwork between Michelle, Lauren and Emma is so palpable that the process continued seamlessly, again, something quite rare in our experience. Not once were we left worrying, our emails and telephone calls were ALWAYS answered the same day.

To say that Michelle, Lauren and Emma all go over and above the call of duty and stay in front in the fast-paced, demanding world of conveyancing is an understatement. They clearly love their work and are proud of the roles each holds. These three outstanding professionals are shining beacons of hope in an long, uncertain, anxious process for the clients, the epitome of efficiency and excellence. Each is an inspiring example of a strong, capable, tenacious woman. Always making the right call at the right time, not afraid to keep chasing, achieving the perfect balance between keeping everything professional and direct, and demonstrating empathy and emotional intelligence.

We have been so grateful for their encouragement and emotional support - something we have never experienced with our other six property sales and purchases over the years. Due to underhand time wasters, our sale took over a year to complete and almost made us feel ill at times. But the late Friday afternoon emails just to let us know that, although there was no new information to impart, everything was on track and so we could go into the weekend with no additional stress was so enormously appreciated. They didn’t have to do that, but they bothered. Their ‘botheredness’ is their USP! We can never thank them all enough.

Our son is putting his house on the market in January and has no hesitation in instructing Chadwick Lawrence and, in particular, Michelle, Lauren and Emma. We cannot recommend this firm highly enough. The practical (and emotional) service are remarkable.


June 18, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review review. We take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

We recently used Chadwick Lawrence for Our House Sale & Purchase

We recently used Chadwick Lawrence for both the sale of our property and our onward purchase, and we honestly cannot recommend them highly enough.

In particular, Nadia was absolutely fantastic throughout the entire process. Our transaction involved numerous enquiries, delays and unexpected issues on both the sale and purchase sides, however Nadia remained professional, efficient and proactive from start to finish.

Communication was excellent throughout, and Nadia was always quick to respond, provide updates and keep matters moving forward. Her efficiency, knowledge and attention to detail were evident at every stage of the transaction.

Buying and selling a house can be incredibly stressful, but Nadia’s patience, dedication and professionalism gave us complete confidence throughout. No matter what obstacle arose, she dealt with it promptly and worked tirelessly to get everything over the line.

Thanks to Nadia’s hard work, we have successfully exchanged contracts and are now looking forward to completing on our new home.

We would not hesitate to recommend Chadwick Lawrence, and especially Nadia, to anyone looking for a solicitor. We are incredibly grateful for everything she has done for us and cannot thank her enough.

Thank you again, Nadia!

June 23, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

These have got to be one of the worst…

These have got to be one of the worst conveyancing solicitors I have dealt with. They are ignoring calls and emails from their own client, they have changed the solicitor handling the case THREE times and have caused repeat work and significant delays throughout the process. They are now dragging their feet.

June 23, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service in difficult circumstances

We had an extremely difficult purchase (and a fairly standard sale) in early 2026 and the team at Chadwick Lawrence could not have handled both better. They were totally professional at all times, explained everything in a clear way, and also had a bit of the human touch that is so important when things are getting stressful and time is tight. Emma and Michelle in particular were stars, and everything worked out in the end only through their hard work, experience, persistence, and care. We are so grateful and can't speak highly enough of them.

June 3, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Extremely slow response times—holding up the entire chain

UPDATE (24/06/2026): The company has reached out following this review to update the status. As long as responses remain prompt and don't take weeks, I will gladly update the rating and text once we exchange contracts.

Instructed through SAM Conveyancing, and their lack of communication and complete lack of urgency have been appalling. The entire chain is fully ready to exchange contracts, but the transaction is completely stalled because Chadwick Lawrence is still stuck in the enquiries stage.

By January 2026, all of our searches, survey reports, contracts, and management packs were ready to go. Instead of moving the file forward, Chadwick Lawrence went completely radio silent for nearly three months, entirely ignoring chasing from both the estate agent and the seller’s solicitors until late April.

Every single round of enquiries takes them a month to action, even when the seller’s side responds within days. I sent an email asking for basic details on 05/06/2026, and more than two weeks later, I am still waiting for a response.

Their poor administrative proactiveness and failure to reply to clients or third parties have added months of unnecessary stress to this transaction. If you value communication, speed, and keeping your property chain together, absolutely look elsewhere.

June 22, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Ami Law

A huge thank you to Ami Law at Chadwick Lawrence.

After sustaining an injury that was initially misdiagnosed, I was advised to pursue a medical negligence claim. My original solicitor later left Chadwick Lawrence, and Ami took over my case and I'm incredibly grateful that she did.

From start to finish, Ami was approachable, supportive, thorough, and highly professional. She kept me informed at every stage of the process, ensuring I understood exactly what was happening with my claim. Legal proceedings can be overwhelming, particularly when dealing with complex legal terminology, but Ami always took the time to explain things clearly and answer any questions I had.

Having taken over my case just six months ago, Ami has now successfully negotiated a settlement that I am extremely happy with. Her dedication, expertise, and commitment to achieving the best possible outcome were evident throughout.

Thank you to Chadwick Lawrence, and especially to Ami. She is a fantastic solicitor who worked tirelessly on my behalf and helped secure the best possible result for me. I would highly recommend her services.

June 22, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments and to hear you would recommend Chadwick Lawrence, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS.

AVOID THIS COMPANY AT ALL COSTS.
Zero communication, turned a simple buy to let purchase into a absolute mess. No care or attention to my file, didnt even have the capacity to tell me my solicitor had left the company, didnt care or manage my mortgage deadlines which expired, couldn't even pass on my final search enquirys unitill 2 weeks before already extended mortgage final deadline, after 3 months of asking with Zero response. Caused me financial loss, by having to get 2 VALUATIONS, and after all this they offered me 150 pound discount which was a insult.
PLEASE AVOID

June 20, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Another great experience

Lynda Harland did a great job with conveyancing of a recent property sale. She is so efficient, responsive and caring. This is the second time I have used her and I won't go anywhere else now. It was such a smooth sale and I was kept informed at all stages. Thank you Lynda.

June 18, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Exceptional service from Nafeesa and her team at Chadwick Lawrence

Nafeesa Javed and her team at Chadwick Lawrence handled my purchase of my new home with professionalism throughout. The transaction was more complex than a typical purchase, with my position as a sitting tenant buying from my landlord, a delayed completion, and significant new information about a neighbouring development emerging late in the process.
Nafeesa was patient with my questions, took time to explain options clearly, and gave me proper advice when difficult decisions needed to be made. When the original completion date slipped, the team worked to get a new date secured promptly, and the legal work was thorough and well documented.
The transaction was not without its moments, as is true of many property purchases, but Nafeesa and her team kept things on track and delivered a clean completion. I am grateful for their work and would recommend them to others looking for a careful, experienced conveyancing team.

June 18, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thanks you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Strongly recommended

Very professional and competent throughout the process
Relaxed and friendly interaction
Strong communication and friendly environment

June 8, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

Great Service From Chadwick Lawrence

Overall Chadwick Lawrence was very easy to work with. Alisha in particular was excellent and very professional. The process was clear and they communicated throughout the transaction. I would have no hesitation in recommending them

June 17, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thanks you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service for two and half…

Excellent service for two and half months leading to a successful completion today, at good cost too. Out Chadwick Lawrence team followed through with the house purchase speedily, searches and enquiries were thorough, and they always sent regular correspondence and set clear expectations on next steps. I am glad we had our purchase done through Chadwick Lawrence and would definitely recommend their services.

June 16, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review - it is great to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Worst conveyancing experience ever

Worst conveyancing experience ever. Was given two separate conveyancers. One for sale and one for the purchase. The purchase conveyancer was A*, we had absolutely no issues with Nichola. She was lovely, prompt and polite. The issue lay with our selling conveyancer who was not prompt, unhelpful and sat on things for weeks. She also went on annual leave and didnt inform us in advance on one of the days we were looking to exchange contracts. There was no backup in place and the company refused to hand it over to another conveyancer. We raised a complaint with her team leader Vicky S who was just rude and a bully. Bearing in mind I was 8 months pregnant at the time, she laughed at me down the phone and pretended the line was bad to get me off the phone. She was then surprised when I lost my rag. No compassion in this woman whatsoever, absolutely heartless. A very stressful situation for me, made worse by a dismissive lady. The complaint was raised further to Sarah and she was threatening to throw our entire file out. The Company refused to then speak to me on the phone at all. I honestly would recommend you avoid this company and pay a little extra for some people who actually want to help you out and have a bit of humanity and morality. I definitely wont be using again.

March 31, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Probate

Anu was lovely with me and so helpful with her advice, everything went very smoothly. Many thanks. Phil

April 22, 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Avoid them at all cost!!!!

Avoid them at all cost!!!!

What should have been a relatively straightforward process became a 7-month ordeal due to repeated delays, lack of communication, and poor case management. I regularly had to chase for updates, calls were never answered or returned, and important information was only provided after repeated follow ups. I had issues with fee transparency and lack of responsiveness at critical deadlines and escalation to management did not improve the situation. I have now submitted a formal complaint.

I would NOT recommend them. Pay a bit more to another solicitors instead.

April 15, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

My mortage advisor recommended Chad…

My mortage advisor recommended Chad wick Lawrence to me, I have had consistent emails updates and everything been a speedy process
Great team and very helpful

June 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Great to read your comments, thank you for taking the time to leave a review.
Kind regards
Neil Wilson, Managing Partner

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