Chadwick Lawrence Reviews 

2,513
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff for guiding them smoothly through property purchases, house sales, and various legal processes. Many people truly appreciate the fast and efficient service provided, noting that queries are answered promptly and every single step is explained with clarity. Some reviewers were not happy with the overall communication, mentioning that emails regularly went unanswered and caused significant stress and unexpected delays. A few other people also felt that the workflow was disorganized during crucial deadlines, leaving them feeling completely unsupported at important moments.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting efficient, professional, and friendly support... See more

Staff

Users describe positive interactions with staff, often highlighting their efficiency, professionalism, and... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide division in their experiences. Many... See more

Response time

Customers consistently note ambiguous experiences with response time. While many reviewers praise the team... See more

User experience

People report positive experiences with user experience, highlighting smooth transactions and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(2,513)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Effective

Managed the case professionally and inspired confidence.

April 8, 2026
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Just efficiency at it's finest

Just efficiency at it's finest

April 8, 2026
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Reply from Chadwick Lawrence

Great to read your comments, thank you for the five star review.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Recently got a Deed of Assignment done…

Recently got a Deed of Assignment done and had a very good experience. Very quick turnaround and communication went smooth. Thank you.

April 1, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

economic and professional

Once they understood the sale was a little different in being so simple, everything worked very well.

Good professional service

March 20, 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Settling Help to Buy loan

We used Chadwick Lawrence when settling our help to buy lone. Process was made a lot easier with the use of their online portal, communication was consistent. Ben was friendly, efficient and kept us updated throughout.

April 11, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Just 1st class

Just 1st class - end of. Megan C was friendly and efficient and did exactly what we wanted in a very good time frame. She was dealing with Help To Buy who are dire whose delays over 2 years cost us £30k but she got it sorted. Great!

April 10, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, your feedback is really appreciated.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Lynda was very helpful and…

Lynda was very helpful and professional. She kept me well informed and reassured me throughout the process. It was also a lot quicker than I expected. Well done Lynda and thank you very much. Would definitely us you again.

March 30, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Extremely good service

Extremely good service - very quick and efficient . Thoroughly recommend

April 8, 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 3 out of 5 stars

Won't be a returning customer

I’ve found my experience with this firm to be quite frustrating so far. Communication has been very ineffective and unclear at times, resulting in multiple emails back and forth, and I’ve often had to chase for updates. As the seller, I’ve also been receiving grieves and negative feedback consistently from others involved in the transactions about the conveyancer, which has been difficult to manage.

I appreciate conveyancing can be complex, but as the target completion date keeps getting amended and pushed back as a whole, a more proactive and timely effective communication would make a significant difference. I hope the process progresses more smoothly from here.

Update: I appreciate the improved experience and practice towards the end, probably due to complaints/concerns raised. Pleased to have completed now.

April 8, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you

March 23, 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Quick and efficient.

March 25, 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Professional experience

My experience was fantastic from start to finish and i would highly recommended their services. A very professional and courteous service especially from Lynda Harland who was very informative the whole way through the process.

April 5, 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 4 out of 5 stars

Overall good experience

At the beginning I was assigned to a case handler that was quite slow but then Nafeesa stepped up and we moved quite quick to the completion period. Happy with the end results and support received.

March 20, 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken into account.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID AVOID

AVOID AVOID
I was recommended to SAM CONVEYANCING and wish I had read the reviews beforehand. My experience buying a house with them has been nothing short of a nightmare. I’ve faced constant delays, poor communication, and have often been left completely in the dark at crucial stages. Meanwhile, I was under serious pressure with the seller close to pulling out, and instead of being proactive, they made everything feel last-minute and disorganised. Even getting clear instructions or timely updates was a struggle.

Huge thanks to Sue Parkin, who stepped in and completed nearly all the work for me in a day. I’ll forever be grateful for her help.

March 31, 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

All good

All good - straight forward communications, instructions, and service. All completed in a timely fashion. Would use again.

March 18, 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Deed of Assigment…

Ehren advised on Deed of Assigment which was a better solution for me for my matter. Work was carried out to my timelines and costs were reasonable.

February 23, 2026
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs. If I could give zero stars I would.
Purchased my first house and used Chadwick Lawrence in particular Conveyancer Zoe H. Not the cheapest quote but went for them due to the so called awards for service. Now, after completion I’m receiving a fine from HMRC because they haven’t filled out the land transaction return (or even advised me what this is). I wasn’t going to leave a review because I was just glad I finally got my house but I’ve now had enough.

To summarise all issues with Zoe / Chadwick Lawrence
- poor / non existent communication
- rude and threatening emails
- charged more than quoted which in the end just paid because I was stressed enough.
- still not received money owed for cash back offer.

As previously said, save yourself time money and stress and go elsewhere!

March 30, 2026
Unprompted review
Chadwick Lawrence logo

Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

It's an amazing company with fast and…

It's an amazing company with fast and clear service from the beginning to the end. The website is well constructed with many questions answered in details for me to learn about deeds and transfers. Discussion is very useful with Ehren over the phone and email to resolve any issue. Katie is outstanding in communication too. Highly recommended.

March 23, 2026
Chadwick Lawrence logo

Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

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