Challenge Fencing Ltd Reviews 1,748

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and friendly, often going above and beyond to assist with orders and provide advice. The delivery service is frequently highlighted as excellent, with many appreciating the promptness, good communication, and the helpfulness of the delivery drivers who often place items exactly where needed. Reviewers are also very satisfied with the quality of the products and the overall service, noting the ease of ordering and the competitive prices. However, some people mentioned that the order processing took a little more time, and a few found the delivery cost to be somewhat expensive compared to the value of the goods.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers consistently report positive feedback about the service, often describing it as excellent,... See more

Product

Customers consistently note positive experiences with product quality, often describing them as first-class,... See more

Order

People report positive experiences with the ordering process, finding it easy and straightforward, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later A... See more

Company replied

Rated 5 out of 5 stars

Staff are always helpful here. They take time to find a solution to your partuclar problem, helping the amateur like me to fix his fence. I've been using them for years, Downside included, and know wh... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing! After being let down by a well known store for fence panels, concrete posts and gravel boards I called Challenge. Super friendly and very knowledgeable lady on the phone - called F... See more

Company replied

Rated 5 out of 5 stars

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't a... See more

Company replied


Company details

  1. Fence Supply Store
  2. Garden Center
  3. Landscaping Supply Store
  4. Lumber Store
  5. Railroad Ties Supplier
  6. Wood Supplier

Written by the company

The easiest, friendliest & most modern way to buy a fence, deck or gate. At Challenge Fencing we’re here to offer help & advice on all of your garden fencing & wooden landscaping projects. We are a local business in Surrey & Kent under the same ownership since 1987 with a history dating back to the 1940s. We only sell premium quality garden fencing, decking, driveway & garden gates and landscaping products such as wooden sleepers. So whether you’re planning a new garden fence or deck, updating your garden furniture, or requiring the added security of a strong garden or driveway, our huge stock means we’ve always got exactly what you are looking for. Our friendly in-branch staff will help make your next garden project a little easier with professional advice & installation guidance. You can buy online & choose to collect at your local branch or have one of our helpful delivery teams drop off your order at home. If you have any questions please telephone your local branch or message us via our Facebook page @ChallengeFencingLtd.


Contact info


4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Andy helped us out greatly

Andy helped us out greatly. Couldn’t be more helpful. Got what we needed.

February 26, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Ed, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Challenge Fencing Woking

Excellent service from the guys especially Jon the manager. Good quality products at reasonable prices.

February 24, 2026
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Steve Thrussell, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Fantastic Service

First time I have used them and will definitely use again. Even when they had a staffing issue, they worked to get my order out which was really appreciated.
Quality of the products is great too.
Would recommend 100%.

February 20, 2026
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, DY, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Glen seems to have worked some magic…

Glen seems to have worked some magic here - I dealt with Challenge only once when I worked as a builder just as he started a few years ago and the experience was shocking. He apologised and said it was his mission to improve and, true to his word, this went without a hitch - good communication, good prices and quick delivery. Recommended!

February 9, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Graham King, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Very polite and helpful

Very polite and helpful

February 17, 2026
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Ernaz, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Great customer service …

I was recommended Challenge Fencing (CF) Cobham.

Contacted CF to enquiry about frame for a gate which I ended up purchasing.

I was taken aback by the impressive customer service received by all staff members that I had the pleasure to speak to, in particular Murtaza.

They all made my purchase a breeze, from advice on product requested and requirements to the ordering process.
Great communication throughout, good interpersonal skills, professional approach and courteous.

Lastly, I have visited many timber/fencing merchants in my lifetime but Challenge Fencing Cobham is now my preferred choice.
Thank you.

February 13, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Rafael Azevedo, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Good helpful service

Good helpful service

February 9, 2026
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Sally, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Above and beyond

Everything ordered was delivered as requested. Initially asked for brown but said they didn’t have any and would have to collect from the other site, which they clearly went out of their way to do. Also asked for specific time slot between 10-2 to avoid school run and again this was met. Absolutely excellent service from start to finish

February 9, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Nathan Faulkner, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Lovely people

Lovely people. Really helpful delivery folk. No complaints and speedy delivery too.

January 11, 2026
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Simon, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Brilliant help from Challenge Woking

Brilliant help from Challenge Woking....last minute on Friday before Christmas needed some sort of rustic panels to replace our broken forest school den in time for our Chrudtmas event 3 days later Andy brilliant on phone identifying 4 panels for us, then the team straight away delivered so we had Santas grotto ready for Mondays event. So grateful...we were in a panic and everyone was do helpful!

December 19, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, Alex Turner, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Fence post supply

They handled my order with their usual efficiency. Andy was easy to deal with.

January 7, 2026
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Mike Burton, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Online ordering was straightforward and…

Online ordering was straightforward and I was subsequently contacted by telephone to arrange a delivery date.
I had asked for prior notice of the delivery time so that I could move the car out of the drive and I was telephoned in advance.
The two delivery men put the concrete gravel boards and featheredge fence panels in the drive where requested.
Disappointing that the nails used in the featheredge panels are not galvanised though.

November 19, 2025
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, J D, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Excellent delivered a day before actual…

Excellent delivered a day before actual delivery date.could of delivered the day before but sadly wasn't around. Excellent products no damage perfect even helped me put it where I needed it couldn't ask for more. Definitely recommend and products good price panels well made and feel really heavy duty and dont look cheap really nice and you can ring them ask questions really polite and helpful no complaints from me

December 10, 2025
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Reply from Challenge Fencing Ltd

Thank you, Daniel Smith, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Effortless communication and…

Effortless communication and well-informed staff. They consistently updated me on the delivery status, ensuring everything was executed precisely as scheduled. Zero complications throughout the process, deserving of a 5-star rating.

December 24, 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Jasmine, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Leroy in the cobham branch was very…

Leroy in the cobham branch was very knowledgeable and extremely helpful from the start to the finish.
I will definitely be coming back again for Future projects.

December 6, 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Stuart Laming, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Purchasing our new fence

The overall experience was first rate. The person in the shop was helpful and we picked a delivery day that suited us. The actual delivery itself was on time and the delivery driver could not have been better. She was extremely helpful and I could not fault her in any way. She was a credit to Challenge Fencing -Maidstone.

December 4, 2025
Unprompted review
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Reply from Challenge Fencing Ltd

Thank you, RB, for your kind review; it is very appreciated.

Rated 5 out of 5 stars

Excellent went on line found what I…

Excellent went on line found what I wanted Excellent service even rang me to confirm my order.sorry cant remember delivery drivers name very rude of me. But brilliant cheery helpful excellent. And no damage top quality couldn't ask for more. Definitely recommend and use again

November 25, 2025
Unprompted review
Challenge Fencing Ltd logo

Reply from Challenge Fencing Ltd

Thank you, Daniel Smith, for your kind review; it is very appreciated.

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