ChampagneDirect.co.uk Reviews 

6,766
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers overwhelmingly had a great experience with this company. People consistently mention that the online platform is extremely easy to navigate, offering a wonderful choice of items and detailed product descriptions to help buyers choose. Buyers are exceptionally pleased with the fast dispatch times, noting that orders consistently arrive securely wrapped and in pristine condition ready for celebrations. Customers frequently praise the supportive staff members who quickly resolve ordering mistakes and ensure smooth transactions from beginning to end. Some reviewers were not happy with certain courier delivery experiences, mentioning specific problems like parcels being left in incorrect locations or timing issues that disrupted planned surprises.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently praising the prompt arrival and secure... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent range, competitive... See more

Service

Clients share positive opinions on service, highlighting a consistently smooth, fast, and reliable experience... See more

Order

Consumers find ordering to be a smooth and straightforward experience. People highlight the easy website... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online, realised I’d used old address phone call next day very polite chap pulled order and corrected my error sent it that day. As a present it was a perfect experience

Rated 5 out of 5 stars

I found the gift I wanted for our friends 50th Wedding Anniversary and ordered online. BUT there was a telephone number to call which was answered (so reassuring when my Paypal payment didn’t appear... See more

Rated 5 out of 5 stars

Christmas Champagne Bought a family member a bottle of vintage champagne as an extra-special Christmas Present. Arrived in a timely manner, excellently packaged, and was very tasty I am told!

Rated 5 out of 5 stars

The products arrived at my address undamaged. The ordering process was straightforward as the website was easy to navigate. I was regularly kept updated as to the progress of the order. I would buy f... See more


Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store

Written by the company

The ChampagneDirect.co.uk website was launched in March 2010. Since then we've rapidly grown to become the UK's leading Online Champagne Retailer. We work closely with the finest Champagne Brands to offer our customers exclusive Limited Editions, Luxury Gift Packs & Glass Sets.

ChampagneDirect.co.uk

Written by the company

PRESTIGE CHAMPAGNE
We stock the finest Champagnes produced by the leading Houses, including Bollinger, Charles Heidsieck, Dom Pérignon, Krug, Lanson, Laurent-Perrier, Louis Roederer, Moët & Chandon, Mumm, Perrier-Jouët, Pol Roger, Ruinart, Taittinger & Veuve Clicquot.
FREE DELIVERY OVER £500
We offer Free Delivery on all Mainland UK orders over £500.
COMPLIMENTARY MESSAGE
For gift orders, we will print your personal message onto a gift card and enclose with your chosen products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(6,766)

205 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfection

Perfection ! On time and a happy recipient. I was notified all the way from purchase to delivery ! Couldn’t be happier

June 13, 2026
Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery.
Items packaged exceptionally well to make sure not damaged in transit.
Will definitely purchase from them again, and highly recommend using them for all drink purchases.
Excellent!

May 14, 2026

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