Chancellors - Banbury Reviews 609

TrustScore 4.5 out of 5

4.7

1 Horse Fair, OX16 0AA Banbury, GB


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Rated 5 out of 5 stars

We’re currently buying a property and have had Amarjit helping us along the way - she’s been fantastic from start to finish. She’s reliable and has always kept us in the loop, which gave us real peace... See more

Rated 5 out of 5 stars

We arranged a viewing and had support from Charlotte Morgan who was really helpful. She was well informed on the property, and answered all our questions. Charlotte communicated everything clearly and... See more

Company replied

Rated 5 out of 5 stars

We have been in the buying process and Amarjit has been supporting our case. We are incredibly grateful to have had someone so dependable, trustworthy and proactive. Communication has been so clear, a... See more

Company replied

Rated 5 out of 5 stars

Odeta was very helpful bright and cheerful, went out of the way to help Me find my ideal place and was very knowledgable able have clear advice and about the latest legislation changes as well when l... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

609 reviews

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Rated 5 out of 5 stars

Recently dealt with Theo out of the…

Recently dealt with Theo out of the Banbury Branch, He is very Knowledgeable ijn the property market and was able to answer all my many questions about the properties we saw.

Would recommend Theo for any Letting enquires!!

September 19, 2025
Unprompted review
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Reply from Chancellors - Banbury

We're happy to hear that you found our team member knowledgeable and helpful with your property questions. We appreciate your recommendation for letting inquiries!

Rated 5 out of 5 stars

Our first home experience with Charlotte

My partner and I are currently in the process of buying our first home. Buying a home can be stressful even at the best of times, and in our case, our requirements changed along the way.
Throughout it all, Charlotte has been patient, supportive and helpful. She’s been an absolute pleasure to deal with so far and is a real credit to the team at Chancellors. 😊

September 15, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Positive viewing experience

Charlotte was really helpful on a recent viewing, my partner and I are both visually impaired and Charlotte was great showing us around.

September 8, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Charlotte Morgan was with us each step…

Charlotte Morgan was with us each step of the house buying process. Any questions were speedily answered even if they were quite obscure. Without Charlotte’s support the whole process would have been so much more difficult and stressful. Thank you Charlotte for everything.

September 2, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Outstanding service from an agent

The agent dealing with our queries was courteous and efficient. Our thanks go to Charlotte Morgan who dealt with all of our enquiries and viewings.

August 29, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Charlotte sold our house in 3 days!

Charlotte was friendly and so efficient. Perfect service and nothing like the typical estate agent

August 29, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Charlotte has been with us throughout…

Charlotte has been with us throughout the process of selling our house - from helping us with viewings right all the way through to completion! It was great to always be able to contact someone that I knew and trusted.

August 28, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Banbury Team, you are simply the best!

The Banbury Team was super friendly and helpful. They were very professional, always on time for viewings and they kept me informed every step of the way. Special Mention to Shai Maguire and Theo Cummings! Keep up the good work guys!

August 27, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 3 out of 5 stars

Matching to available properties

Plenty of properties offered.
Properties did not match request.
When there was one key property that matched request it was clear I was not a consideration. Already allocated.

August 23, 2025
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Reply from Chancellors - Banbury

Hello, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.

Rated 5 out of 5 stars

Amarjit and Craig were the two people I…

Amarjit and Craig were the two people I would like to highlight in this review. They did so much to sell my property and regularly fed back information with regards to this. They went above and beyond to sell this property and I am eternally grateful. They were also friendly, polite people who could empathise well. I would highly recommend them.

August 22, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Charlotte has been absolutely amazing…

Charlotte has been absolutely amazing in helping me with my home search. She’s always quick to respond and ready to assist with anything I need. I truly appreciate her support—thank you, Charlotte!

August 19, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Sale 2 Hillside Cottages

Amarjit has been a pleasure to deal with on my sale of 2 Hillside Cottages.

The sale was not straight forward given the condition of the property but Amarjit was persistent and professional throughout.

A big thank you from me.

Best regards

Don

August 19, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

hi Theo is really helpfull from the…

hi Theo is really helpfull from the phone viewing to the actual viewing, my english is not good but the way he communicate is very understood. He offers me viewing depend on my flexibility.

August 18, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Emma was Superb!!

Emma was absolutely superb when I contacted Chancellors regarding finding a rental property for after I sell my house. She could not have been more knowledgeable, friendly and helpful and she is a wonderful Ambassador for the Chancellors brand. It was an absolute pleasure to speak with her and I have every confidence that she will do everything she can to find me something suitable.

August 5, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Good house viewing with Craig

I had a house viewing with Craig and although we didnt go for the property, I found Craig to be professional, friendly and knowledgeable. He was able to answer all my questions there and then.

August 4, 2025
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Reply from Chancellors - Banbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Helpful and knowledgeable

The agent showing the house, Craig was really helpful at the house viewing. He had a good plan of where to start with viewing the garden and house, and allowed us time to look back at different aspects after the first show around. He was very knowledgeable about the local Banbury area. It was also easy to arrange the appointment - even when there were fewer staff than usual my appointment request was handled swiftly and Charlotte worked hard to arrange the viewing for when I was going to be in the area. Thank you Chancellors team!

August 4, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very friendly and professional…

Very friendly and professional representative of the business to guide me around.

July 30, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Theo

When we found the ideal property for us Theo helped us secure the tenancy, thank you.

July 3, 2025
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Reply from Chancellors - Banbury

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Charlotte has been so helpful in…

Charlotte has been so helpful in helping us to secure our dream property. She was always able to answer the phone, email and able to move viewings at late notice to accommodate us.

June 30, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Charlotte was amazing....

Charlotte was amazing during the process of selling my home including viewings, proactive communication and chasing to ensure the completion of the sale happened timely.

June 20, 2025
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Reply from Chancellors - Banbury

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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