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Charcoal Clothing Reviews 

281
•
TrustScore 4 out of 5

4.2

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics, noting that the clothing feels soft, durable, and looks stylish for both professional work wear and casual everyday outings. Consumers also appreciate the extremely fast delivery service, stating that packages arrive promptly, safely, and ready to wear. However, some reviewers were not happy with customer service, mentioning that inquiries were completely ignored or handled poorly when problems arose. A few other people also felt that the sizing was quite inconsistent, leading to garments not fitting properly despite carefully following the provided size charts.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the great quality of the garments and... See more

Quality

Consumers find quality to be positive, highlighting incredible fabrics, thick materials, and stylish clothing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing great satisfaction with... See more

Order

Clients share ambiguous opinions on order experiences, as many reviewers report fast delivery, great quality... See more

Customer service

Users describe ambiguous interactions with customer service, as opinions are heavily divided. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Charcoal Clothing has become my absolute go-to for all my office wear. Their styles are clean, professional, and most of the time, fit perfectly. The quality feels great for the price, and every order... See more

Company replied

Rated 4 out of 5 stars

My order took a while to be shipped but overall ok experiance

Company replied

Rated 4 out of 5 stars

Could’ve been from SHEIN the way it feels and smells and has the same kinda weird fitting as SHEIN

Company details

  1. Women's Clothing Store

Contact info

4.2

Great

TrustScore 4 out of 5

281 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(281)

175 reviews in the last 12 months

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Rated 4 out of 5 stars

Fantastic quality clothing

Fantastic quality clothing, fits well and lasts.
A couple of dresses purchased sizing was a little different.
Will continue to purchase pieces

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Great customer service and I also enquired about some pieces of jewellery that are sold online, the sales assistant showed me what was available and in stock, she was very helpful. Love the bodysuit I purchased too

March 10, 2026
Unprompted review
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Rated 4 out of 5 stars

Usually does not disappoint!

Majority of the time I am super happy with my purchases. I love the minimalistic, chic style, the quality of the material is so good, but occasionally the clothes fit awkwardly as I am a small size 4/6. I definitely recommend trying before you buy if possible!

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Obsessed with this brand

Obsessed with this brand, Charcoal, really great quality and with such uniqueness in their designs. Was stopped in a ladies bathroom asked where I got my dress from, am sure a new Charcoal customer was made that day!

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Always positive experince

Really good value for money and pieces are great quality. Loved my pieces and clothing is true to size. Order alos arrived very quick.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely love my purchase!!

Absolutely love my purchase!!
The bodysuit i got is stunning & I received so many compliments when I wore it.
The sales assistants were so friendly & helpful & have consistently been so with every instore visit. Only wish I'd discovered them sooner. Will be a return client.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing styles and true to size

This was my first time ordering from this brand and I came across them on instagram. The quality provided by them is so good and reliable for the price. I’m in love with the clothes and have already recommended it my friends 😜

March 12, 2026
Unprompted review

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