Chase de Vere Reviews 

1,129
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional quality of the financial and pension guidance, noting that advisors take the time to explain complex topics thoroughly in a simple and understandable manner. Reviewers emphasize that consultations are tailored to individual needs without any pressure to purchase additional products. Some people also felt that the dedicated support provided during home purchases and mortgage applications was remarkably efficient, prompt, and reassuring. Consumers consistently appreciate the friendly attitude and constant accessibility of the staff, ensuring smooth communication and complete peace of mind throughout every stage.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing advisors as knowledgeable, approachable, and... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are consistently professional,... See more

Customer service

People report positive experiences with customer service, highlighting advisers who are exceptionally... See more

User experience

Users describe positive interactions with user experience, highlighting friendly and professional video calls... See more

Response time

Consumers find response time to be exceptionally positive, praising advisors for being consistently prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met with Simon Walshe this evening via a video link. He was really easy to talk to and explained things in a very simple and easy to understand manner. We wanted retirement advice and he went throu... See more

Company replied

Rated 5 out of 5 stars

The company has a great online portal which helps visualise all of the important details and feels very secure. My new advisor, Ruth Penman, has been excellent also. Friendly, very good communicator a... See more

Company replied

Rated 5 out of 5 stars

We recently used Chase de Vere for our mortgage and couldn’t be happier with the service we received. Our mortgage advisor Ashley was incredibly knowledgeable and guided us through the whole process w... See more

Company replied

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied


Company details

  1. Financial Consultant
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,129)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

CONTINUOUS IMPROVEMENT !

I first made contact with Kelly Kirby and her team at Chase de Vere in 2019.
This was due to my business partner and l, being unhappy with our, then current financial advisor.
A couple of years later l submitted a review complimenting Kelly and her team for a outstanding service and performance.
Since my last review l have retired from my Managing Director role, but kept certain property and business interests.
I did wonder if my retirement on a day to day basis would make an difference to Kelly and her team ?
It did,they got better.

People and businesses talk about continuous improvement but how many can actually say their customers would agree.

I can assure you Kelly and her team on numerous occasions have just got better and better.
They are a credit to Chase de Vere, and should be recognised as such.
Congratulations Kelly !!

June 12, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your thoughtful feedback. delighted to hear that Kelly and her team have continued to exceed your expectations with their outstanding service and dedication. Thanks again.

Rated 5 out of 5 stars

Professional and friendly. Best of the best

Aaron and Joe were incredibly efficient, helpful, and friendly in helping us secure the best mortgage. At the end of it all we are so glad we went with Chase de Vere.

February 11, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your kind words! We're thrilled that Aaron and Joe could provide such efficient and friendly service. It means a lot to know you had a great experience securing your mortgage with Chase de Vere.

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working with Gurdev Bansal. His guidance and communication around pension choices have been consistently professional, clear, and easy to understand. Gurdev made the entire process smooth and stress-free, with excellent communication throughout. Any questions I had were answered promptly and thoroughly. I highly recommend his services.

June 3, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words and recommendation. We're delighted to hear that Gurdev provided such a smooth and supportive experience. Thank you.

Rated 5 out of 5 stars

Excellent service - Rachel Harrison

Rachel Harrison was an absolute privilege to work with. Professional, knowledgeable, trustworthy, compassionate and goes above and beyond to provide a fantastic service. I am very grateful to her for sourcing me the best mortgage available. She was also phenomenally supportive during the process.

June 3, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words about Rachel, we're thrilled to hear she made such a positive impact during your mortgage journey. And we’re so glad she could support you every step of the way!

Rated 5 out of 5 stars

Simon Walshe was fantastic

Simon Walshe was fantastic. So helpful, knowledgeable and explained everything in easy terms. Excellent breadth of information provided and answered all of my questions.
Definitely recommend.

May 19, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your feedback. We're delighted to hear that Simon provided such helpful and knowledgeable support. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I've been involved with chase de vere…

I've been involved with chase de vere for many years and my advisor is very supportive in what my plans are regarding my various pensions. And if there is a better way for me , he tells me the options.

May 28, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

An excellent experience with chase devere…

Our financial advisor takes a personal interest in our circumstances, he explains the granular details of our situation extremely well and is very knowledgeable and helpful with our various funds as we look toward retirement.

May 12, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Great representative

Great representative

May 24, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

We had a very helpful mortgage advisor…

We had a very helpful mortgage advisor Rachel Harrison who was very communicative and helpful with any queries we had. The process was very smooth and quick. We highly recommend Chase de Vere.

May 23, 2025
Unprompted review
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Reply from Chase de Vere

Thankyou for leaving a review for your mortgage adviser Rachel. We're glad to hear she made the process smooth and quick. Thanks!

Rated 5 out of 5 stars

Excellent service from Bobby Harrison

Have been working with Bobby Harrison for more years than I would like to recall. Excellent adviser with vast experience in providing sincere and trustworthy guidance for pension investments.

May 9, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Simon Gardner

We have known Simon Gardner for many years as our financial adviser. We trust his advice and do our best to follow it to the best of our ability. With his help our portfolio has grown very nicely. Currently we are changing our wills and we are receiving advice regarding inheritance tax. We hope that this relationship continues now he is with Chase de Vere.

May 13, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for sharing your experience. It’s wonderful to hear that Simon's guidance has helped your portfolio grow over the years and that you feel confident in the advice you’re receiving regarding inheritance tax and your wills. We look forward to supporting you in the years ahead.

Rated 5 out of 5 stars

I have used Chase de Vere for more than…

I have used Chase de Vere for more than 15 years . I have had the same adviser Paul for the entire time . I have lived off the interest on my investments since I retired in 2013 . My principal sum is greater than it was despite my complete dependence on funding my family . I have complete confidence in Chase de Vere and Paul 100%

May 20, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for your kind words and for your loyalty to Chase de Vere over the past 15 years. It’s wonderful to hear that Paul has provided consistent, expert advice throughout your journey and that your investments have continued to support you and your family. Thanks

Rated 5 out of 5 stars

The quiet self-assurance of Chase de Vere's advisor.

The quiet self-assurance of the advisor, and his courtesy. The general feeling that he knows his subject well, giving positive advice. Also agreeable was his sense of humour.

April 30, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Very professional and efficient

Our mortgage advisor, Ashley, has ensured the mortgage application process has been very smooth and has always been on hand whenever we've had questions.

May 20, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for taking time to leave a 5 star review! We're delighted to hear that Ashley made your mortgage journey smooth and stress-free. Thanks again.

Rated 5 out of 5 stars

Great experience

Worked with Ashley Bowen to secure a mortgage where others couldn't . Great communication, listened carefully to my needs and helped me get my house purchase over line.

April 9, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words. We are thrilled that Ashley could support you in securing your mortgage and getting your home purchase over the line. Wishing you all the best in your new home!

Rated 5 out of 5 stars

Brilliant help and financial advice from Byron Williams at Chase de Vere

We spoke to Byron Williams at Chase de Vere at length in regard to help with understanding the care system / care fees / issues around selling my parents home. He was understanding, extremely knowledegeable and patient. He spoke in clear english and explained things in a way we'd all understand - including my mum. After the call, he has continued to offer huge support to us. He is a truly lovely guy. I cannot recommend Byron highly enough

May 6, 2025
Unprompted review
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Reply from Chase de Vere

Thank you so much for your kind words. We're delighted to hear that Byron was able to support you and your family through such an important process. Your recommendation means a great deal, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Chase de Vere thankyou

The advice my wife and I receive from Chase de Vere has always met our needs, very much being aware as octogenarions , of future health care and the limitation of inheritance tax

May 8, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Believe in Chase de Vere

Chase de Vere is an excellent service providing detailed advice and guidance on all your financial needs. We are completely confident in our adviser who is knowledgeable and professional.

February 11, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

A Bespoke review of our investment…

A Bespoke review of our investment portfolio by an adviser who understands our circumstances and has been helping us for many years

May 7, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Always Feel Confident!!

Always professional, knowledgeable and all advice very clear.

March 6, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5 star review. If you have a second to let us know your advisers full name, we'd like to pass on your kind words. Please email us at marketing@chasedevere.co.uk. Thanks

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