Chase de Vere Reviews 

1,130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently highlight the incredible dedication of the staff, describing them as exceptionally knowledgeable, friendly, and approachable during every financial consultation. Reviewers mention that advisors take the time to answer all questions thoroughly, putting minds at rest without ever applying any pressure. People note that mortgage and pension specialists provide remarkably clear guidance, transforming complex paperwork and procedures into smooth, stress-free journeys. Consumers also appreciate the prompt, responsive communication and flexible service expertly tailored to individual long-term retirement and investment needs. Overall, individuals feel deeply supported by professionals who consistently go above and beyond to ensure excellent results.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their knowledge, professionalism, and friendly... See more

Service

People report positive experiences with service, highlighting the friendly, professional, and thorough... See more

Customer service

Customers consistently note positive experiences with customer service, praising advisers for their... See more

User experience

Reviewers mention positive feedback about user experience, highlighting transparent processes and friendly... See more

Response time

Reviewers highlight positive aspects of response time, noting that advisers contact them quickly and keep... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met with Simon Walshe this evening via a video link. He was really easy to talk to and explained things in a very simple and easy to understand manner. We wanted retirement advice and he went throu... See more

Company replied

Rated 5 out of 5 stars

We recently used Chase de Vere for our mortgage and couldn’t be happier with the service we received. Our mortgage advisor Ashley was incredibly knowledgeable and guided us through the whole process w... See more

Company replied

Rated 5 out of 5 stars

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s adv... See more

Company replied

Rated 5 out of 5 stars

I was made redundant May 2025 and didn't really understand what to do financially. Contacted Catriona Smith financial advisor who came to my home and broke everything down,explained everything I ne... See more

Company replied


Company details

  1. Financial Consultant
  2. Financial Planner

Written by the company

We have been one of the country’s leading independent financial advisers for 50 years. Some of our clients have been with us for decades. That is because, as well as offering high-calibre, unconstrained advice, we continually strive to make sure our clients are satisfied. Our financial advice spans a wide range of services including pensions, wills, care funding and wealth management as well as business protection, employee benefits and workplace financial education. More than 15,000 clients trust us with the ongoing management of their financial affairs. We believe that’s because our advice is completely independent, and tailored to them. We do not offer one-size-fits-all solutions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,130)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Early Career Financial Planning

Tom Steele was incredibly helpful at giving guidance for the best first steps to take with regards to financial planning in the very early stages of my career. Really practical advice in terms that I could understand and implement without it feeling overwhelming and unmanageable.

April 8, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a review for Tom, we will pass on the comments to him - thank you!

Rated 5 out of 5 stars

Excellent service and continuous support

I linked with Chase de Vere via IPSE membership and at the time was in the middle of a 3rd unsuccessful re-mortgage application over 6 months. As soon as I engaged with Rachel I immediately felt confident in her knowledge of the lenders and she was able to raise a re-mortgage quickly and get advance information and pre-checks with people who had knowledge of underwriter requirements to minimise/avoid pitfalls I had before during the process. The whole end to end process including legal took exactly 4 weeks during which time I had immediate response to any questions or worries.

March 2, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a 5 star review for Rachel. We're glad to hear she was able to help with securing your mortgage promptly. Immediate responses and reassurance during a stressful process can make all the difference. It’s wonderful to know that Rachel’s knowledge of the market and her proactive approach gave you confidence from the outset. Thanks!

Rated 5 out of 5 stars

Karima and Harry were very helpful in…

Karima and Harry were very helpful in discussing options and keeping me updated. They were also responsive and helpful throughout the mortgage process.

April 2, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a review for both Harry & Karima. We're glad they were able to help you with your mortgage. Thanks!

Rated 5 out of 5 stars

Clarity of communication

Clarity of communication, verbal and written with clients, approachable staff, who don't 'blind one with science' and are efficient in carrying out what has been agreed.

February 11, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Friendly, helpful and consistent support always

Their adviser first met with me a few years ago now and has been a great support ever since. Clear explanations and advice and at the end of a phone whenever I need it.

January 24, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Annual review of our Portfolio

We have just had our annual review with Alex Wyer from Chase Devere. Alex provides us with a comprehensive Portfolio Report and explained its content . We discussed plans for the future and Alex’s advice was invaluable. He explains in detail the pros and cons of our requests and makes suggestions that prove to be better solutions. Alex is a superb Financial advisor and we would like to thank him for his advice and friendly way the meeting is carried out.

March 25, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to share your feedback. We’re delighted to hear that your annual review with Alex was such a positive experience. We’re grateful for your trust and are pleased that Alex has been able to help you plan confidently for the future. Thanks!

Rated 5 out of 5 stars

A basis for trustThrough having contact with my…

Through having contact with my financial adviser over many years, I have come to trust his knowledge and advice.

December 15, 2025
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks!

Rated 5 out of 5 stars

Extremely knowledgeable

Extremely friendly, knowledgeable, easy to approach, easy to communicate. Very knowledgeable about products and understanding of world issues.

March 25, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Excellent from start to finish

From start to finish Ashley Bowen was fantastic and helped us so much throughout the whole process. I can’t recommend enough!

March 23, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a positive review for your adviser Ashley. We're glad to hear he was able to help you throughout the whole process. Thanks!

Rated 5 out of 5 stars

Harry at chase provided me with a free

Harry at chase provided me with a free, no obligation consultation in which he was happy to discuss all aspects of my personal finance that I had questions about. He has a great understanding of the NHS and his time was very valuable. Thanks again

March 19, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to leave such a positive review. We’re delighted to hear that your consultation with Harry was so helpful, it’s great that he was able to answer all your questions during your meeting.

Rated 5 out of 5 stars

Annual review

Just had our annual review with Eunan Carr.
Eunan is always professional and takes care to explain the financial details in a way that is clear and in a way that can help us make informed decisions. It’s very reassuring to deal with someone we can feel confident with.
He also gave us 2 copies of ‘Keep Safe’ a booklet to keep track of our important information and all in one place. We have found this very helpful.

March 20, 2026
Unprompted review
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Reply from Chase de Vere

We’re delighted to hear that your annual review with Eunan was such a positive experience. We’re pleased that the Keep Safe booklets have been helpful in organising your important information. Thank you so much for taking the time to share your feedback.

Rated 5 out of 5 stars

Rachel and Joe are great

I was supported by Rachel and Joe and they were both great. It was my first time buying a property, and I had no idea about how the process works. Fortunately, Rachel has helped me a lot with the mortgage itself, as well as the solicitors.

March 18, 2026
Unprompted review
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Reply from Chase de Vere

We’re delighted to hear that Rachel and Joe were able to support you so well through your first home-buying experience. We really appreciate your feedback and wish you all the best in your new home.

Rated 5 out of 5 stars

Harry & Karima were amazing to work…

Harry & Karima were amazing to work with. Guided me through the whole process of my mortgage and answered all questions i had. Great communication & professional service.

March 13, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for taking the time to share your feedback. We’re so pleased to hear that Harry and Karima made the mortgage process clear and stress-free for you. We truly appreciate your review and wish you all the best in your new home journey.

Rated 5 out of 5 stars

Lee Brett is informative

Lee Brett is informative, reassuring and always positive. And despite so much negativity going on in the world right now our investments seem to be protected and moving forward - which is great.

March 3, 2026
Unprompted review
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Reply from Chase de Vere

Thank you so much for your feedback. We’re delighted to hear that Lee’s reassuring, positive approach has made such a difference for you.

Rated 5 out of 5 stars

Great

Clear, quick information with good explanation

March 17, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for taking the time to leave a 5-star review. If you have a second to let us know your adviser's name, please email us at client.feedback@chasedevere.co.uk. Thanks

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience !
I have been in contact with Ashley and his team, who helped me buy my first property. He and his team has been extremely helpful and clear throughout the journey. Highly recommend them.

March 10, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you for leaving a 5 star review for Ashley. We're glad to hear he was able to help buy your first property. Thanks!

Rated 5 out of 5 stars

Catriona Smith - Later Life Advice

We found Catriona Smith through the Society of Later Life Advisers, when we were looking for a financial adviser for our elderly mother. She has been extremely helpful and we've been impressed by her knowledge, understanding, warmth and ability to answer and anticipate questions from our mum.

March 5, 2026
Unprompted review
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Reply from Chase de Vere

Thanks for leaving a review for your adviser. We're glad to hear she was able to help your mum. We will pass on the kind comments to Catriona, thank you!

Rated 5 out of 5 stars

Tom was very understanding and helpful…

Tom was very understanding and helpful putting our interests first.

March 4, 2026
Unprompted review
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Reply from Chase de Vere

Thank you for leaving a review for your adviser Tom. It's great to hear he was understanding and put your interests first. Thanks!

Rated 5 out of 5 stars

Catriona Smith of Chase De Vere

We have had Catriona Smith DipPFS, Cert CII (MP &ER) as our financial adviser for six+ years and has done a fantastic job dealing with our finances.

February 27, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for taking the time to share your feedback. We’re delighted to hear that Catriona has been supporting you for over six years and that you’ve had such a positive experience.

Rated 5 out of 5 stars

What an incredible mortgage experience…

What an incredible mortgage experience from Jyoti and Karima at Chase de Vere - they managed to turn around our mortgage offer in 3 days which was massively helpful in securing our offer. The entire process was quick, seamless and hassle-free - and took a lot less time than other brokers we have previously worked with. We are so grateful!

February 26, 2026
Unprompted review
Chase de Vere logo

Reply from Chase de Vere

Thank you so much for your wonderful feedback, we’re delighted to hear that Jyoti and Karima made your mortgage experience so quick, smooth and successful!

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