Chase Holmes Estate Agents Reviews 13

TrustScore 4.5 out of 5

4.3

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Company details

  1. Commercial Agent
  2. Media and Marketing Agency

Information provided by various external sources

Chase Holmes is a family run estate agents in South Tyneside, offering the best possible service since 2002.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

We found our experience with Chase…

We found our experience with Chase Holmes Hebburn branch excellent from the first visit until the sale of our home was completed.The staff were very professional,always available and ready to explain even the smallest query.Thank you for the smooth ride,we will recommend you with confidence.
B&C Cuq

August 22, 2025
Unprompted review
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Rated 5 out of 5 stars

A truly friendly and professional team

A truly friendly and professional team. They have been wonderful from day one of would highly recommend using chase holmes they really care which is a rare thing in this sector [in my opinion] lovely to deal with keep you updated with everything and very quick service from making the first call. Thanks for all your support Lisa and keith grey.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent throughout…

From the beginning of the house purchasing process to completion, the staff were professional, efficient and an absolute delight to deal with. There was not one part of the process that I found negative and could be critical of. Excellent service and would highly recommend

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from everybody…

Excellent service from everybody concerned for selling my house .. staff were friendly and approachable and the communication was very good keeping me informed all the way. highly recommend anyone looking to buy or selling there home .. thankyou to everyone who delt with my property

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

We can't thank Chase Holmes enough for…

We can't thank Chase Holmes enough for their excellent service.
Fantastic communication especially Heather who kept us up to date on all aspects of the sale of our house and more.
Feedback off viewings was always followed up by the team and passed on.
Would recommend Chase Holmes without a doubt.

November 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Difficult to even justify 1 star

Difficult to even justify 1 star, except unable to inform people they should NOT use this firm
We have had to live 6 weeks in B & B as, had no option to forget at £500 to solicitor for a home we never received on our removal date.
Now thankfully in time I am ready to move into my ideal home.
Sadly husband needs care now.
All due to Chase Holmes none progressive house sale!
You all should be ashamed of yourselvesz

Mrs Anne Mitchell

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased my home through Chase…

I purchased my home through Chase Holmes and they were absolutely brilliant. The staff are so helpful and efficient. I also really liked the gift box they gave me when I went to pick up my keys. It had lots of nice free samples of stuff including washing powder, 2 cans of cider and a face mask! Thanks Chase Holmes marvellous job 👏🏼😊🥇

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

I absolutely cannot fault the service I received from Chase Holmes. I bought a house through them. Heather and Kayleigh are brilliant. They were proactive in keeping me informed and in progressing the sale. I really appreciated this.
Thank you so much.

December 16, 2021
Unprompted review
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Rated 5 out of 5 stars

We are very pleased with our experience…

We are very pleased with our experience with Chase Holmes. Our property was sold vey quickly, which is to be expected in the current climate, however Heather kept me up to date and helped when solicitors stalled. Sometimes this is the part when solicitors can let sellers down but Chase Holmes openness and accessibility kept things moving and we completed in12 weeks which is quite an achievement in the current market! Thank you.

July 23, 2021
Unprompted review
Rated 1 out of 5 stars

3 weeks ago I had a offer accepted on a…

3 weeks ago I had a offer accepted on a property. All necessary paperwork was forwarded for acceptance, still no Sold sign! We've heard every excuse in the book. If they were a decent outfit they should donate all profits to charity!

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Recently used Chase Holmes to sell a…

Recently used Chase Holmes to sell a property, I found the service quite good, in less than a week the property that I was selling was up and live on their web site.

Within 30 mins of being on their website they were calling me with details of viewings, the 2nd person who viewed the property bought it, I had about 15 viewings in total.

I would recommend this company

November 20, 2020
Unprompted review
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Reply from Chase Holmes Estate Agents

Thanks for your fantastic feedback :)

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