I have waited more than 5 months to receive 3 pieces of fabric. CNS blames COVID restrictions on poor shipment times, but I have received multiple other items in Australia from other retaillers from... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased over the Covid 19 period after their call out to support their business over this difficult period. I purchased a mix of premium nylon natos and the Marine Nationale straps. The natos wer... See more
I will never buy anything from these people again. It’s been 4 months since I placed an order for 5 straps, they charged me extra shipping for a tracking number that isn’t even able to be tracked in... See more
Horrible quality. Purchased a Nasa strap, it's just a piece of velcro with horrible feel to the skin worth absolutely nothing. It should have been something you can wear on your wrist, like suede or... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor products and poor customer service, no refund
Poor products and poor customer service. I do not recommend doing business with this company. I purchased two straps and did not like the quality so returned both straps but they did not pick up my return post from the post office and the post was returned back to me. This happened even after I clearly communicated with them since the beginning after posting the return. Each time I asked them for refund, all I heard was a new excuse. I will never buy anything from this company.
Impressed.. especially after reading these reviews!!
Have to say I didn’t read any reviews before ordering 4 straps... when I did see this site I wrote my money off and vowed never to order without reading reviews.. !
However received all 4 straps one week later ( rubber rally) and have to say I’m IMPRESSED. All are perfectly fine especially for the price .. Felt I had to write as I am a watch Collector with many straps!!
Total scam
Zero stars and a total scam. Never got straps and ordered Jan 7th. Total sh t show thieves. They have nothing but excuses, and I still don’t have my straps. Total conns; save your money and avoid!!!
Really bad quality
Really bad quality! The straps are cheap but not even worth the asked price!
Cheapest NATO Strap - Nighmare experience with their customer service!!!
I Bought several straps on the 2nd of March, the straps eventually arrived but one of those was the wrong size (their mistake)... so i sent them an email and i shipped back the wrong strap at my expense... They left the strap at the post office until today (for 24 days) without collecting that and now the swedish post are going to send back the strap to the UK...
So, waste of money... absolutely ridiculous company!!
NEVER AGAIN!!
Happy UK buyer
Hello, I am based in UK and purchased 5 straps - 4 suede 18mm and one fabric 20mm. I was nervous after ordering them and then reading some of these reviews!! BUT the emails from CNS were prompt and informative and the package arrive 10 days after the email from CNS infored me that the straps had been sent. The quality of the straps are very good for the money especially the fabric strap and I would recommend this company
Absolute shambles and a disgrace
Absolute shambles and a disgrace
They shipped my straps to me in my country but nothing was arriving. I chased every few weeks but kept getting told I have to wait wait wait.
Eventually I got a message saying the straps had been returned and these guys asked me again to pay for shipping ‘because my address was wrong’. I checked the address they had - it was already correct!
This is so frustrating as I had asked at least 4 or 5 times ‘please give me the tracking number so I can go and check at my customs’ but these morons refused.
Then, the best part of all, at the end when I told them the address is already correct so I cannot ‘update it’ they told me ‘ok but it’s been 6 months now so we can’t refund you’
!!!!!
It’s only been 6 months because these fools didn’t give me the tracking number and told me to wait every time I chased it!!
They’re absolute scam artist disgraceful scum. Stay away. Do not risk it. Use Ali express. I got my straps all the way from China much faster than these useful fools could manage - and using the same address.
Shitiest Nato
My rating is one star because I cannot put less.
My experience and simple I ordered a NATO strap which broke after an hour.
Even the NATO straps that I buy from Aliexpress are of better quality.
the same day I expressed my dissatisfaction to the site, which apologized for it.
to compensate me they offered to send me a new Nato within the minute.
several months have passed since this bad experience and I still haven't received anything from them despite my reminders.
If we had to sum up deplorable quality products deplorable quality after-sales service.
Never again
I will never buy anything from these people again. It’s been 4 months since I placed an order for 5 straps, they charged me extra shipping for a tracking number that isn’t even able to be tracked in my country, and refuse to open any sort of investigation or refund me my money after all this time.
Completely unacceptable business practice and I’ll strongly discourage anyone from ever using these people. Should’ve realized what I was in for from a company that advertises in their own name how cheap they are.
Waiting for a replacement
One of the leather straps had a quality problem. It broke in less than 24h. I wrote them and told me that they are going to send a new one. And I'm still waiting...
Not As Good As They Used To Be
The nylon and leather Nato straps are of decent quality for a very reasonable price. However, the two piece leather straps offered from them are of very low quality. I've ordered various pairs of two piece straps and they all arrived damaged or fall apart within weeks of use. Recommend their Nato straps but nothing else from their range.
Never again
I've ordered from them twice, but never again. In both instances -- a NATO and two tropics -- the quality was sub-standard. There's a reason they're so cheap -- they're garbage.
Beautiful leather nato strap
I bought a beautiful leather nato strap. It looks amazing. It completely changed the look of my watch. It arrived in Romania in about 10 days because I chose the cheapest delivery (with tracking).
I am fully satisfied and I will place another order very soon.
Used these guys a few times now and…
Used these guys a few times now and have had very positive experiences. They got in touch with me to let me know one of the straps was sold out in the requested size so I selected a different option , no problem. Straps are decent for the price and my order arrived just after a week. All in all very pleased and would recommend
Cheapest nato straps inferior customer service
Cheapest nato straps has the most inferior customer service staffs I've ever experienced. When requested for return/exchange for faulty item, the customer service does not know how to ask politely to take other photos but they rather ridicule you and pretty much call you a liar. I've resent photos and they confirmed they've sent wrong size & faulty item. They've sent wrong spring bars installed in the leather straps I've ordered. When I asked them if they can send me different ones at extra cost because the straps are pretty much useless to me, they just told me to ship it back at my expense. They could've told me they can send me new spring bars and have me install them ( did not know I could do that) but instead they again decided to ridicule me. Inferior customer service and crappy finishing & packaging team all together makes it very unpleasant experience. I wish I could give them no star.
Tracked UK Order
I ordered three straps. I got the three straps I ordered. I paid extra for tracking. I could track the package online. The straps arrived eight days after I ordered them. The straps are good value for money, and the communications was good. So, all in all a smooth transaction, hence the award of 5 STARS.
Amazing ***** stars all the way!
Very well done! Amazing price and fast shipping. A must have for any watch enthusiast. I purchased 5 of the paratrooper straps and 2 of the NASA. I am will be purchasing many more! God Bless.
Overall would recommend.
The straps were all the ones I selected and the right size (19mm)! Highly recommend shipping with DHL, even if it's a bit more expensive, it took 5 business days which was nice. The straps were a bit stiff but I guess you get what you pay for, would buy again if on sale.
Purchased a strap at end of last year…
Purchased a strap at end of last year and it never came, couldn’t find a way to contact them. Do not buy anything from this scam website!!
Great prices - good products!
I've always been satisfied with customer service and the product.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







