I have waited more than 5 months to receive 3 pieces of fabric. CNS blames COVID restrictions on poor shipment times, but I have received multiple other items in Australia from other retaillers from... See more
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I purchased over the Covid 19 period after their call out to support their business over this difficult period. I purchased a mix of premium nylon natos and the Marine Nationale straps. The natos wer... See more
I will never buy anything from these people again. It’s been 4 months since I placed an order for 5 straps, they charged me extra shipping for a tracking number that isn’t even able to be tracked in... See more
Horrible quality. Purchased a Nasa strap, it's just a piece of velcro with horrible feel to the skin worth absolutely nothing. It should have been something you can wear on your wrist, like suede or... See more
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BAD watch strap store
BAD watch strap store. First leather band didn't look much like the picture on the website. A year later I thought lets try again. The color on that one was even more off. I will never come back again.
Low quality, bad customer service
Have ordered a dozen of straps. The quality is average but you get what you pay for. Taking into consideration how close I live to Sweden, the delivery takes longer than it should.
Worst part is customer service. Have contacted them on facebook, Instagram - no response. Found their e-mail finnaly - yet again, no response. Recieved faulty NATO but I can't even contact the company to discuss it.
The leather straps are low quality and I don't suggest them. Buckle also feels extremely cheap. Seatbelt NATO straps seemed the best quality but one of mine has started to flake around the holes after couple of wears.
Just received another Leather (short)…
Just received another Leather (short) strap from here and the quality is superb. Lots of moaning and bitter people on here complaining about slow delivery, but everyone must have got emails explaining that they were overwhelmed with orders along with the covid19 problem so delays were inevitable. I personally have had a number of different straps from cheapest nato straps and have been very happy with the high standard of the products. I am not bitter like a lot of these reviews seem to be, because I put my sense of urgency aside at this time and waited patiently knowing my order would turn up at some stage. Before covid happened, my last orders came within a week. So, I am very happy to highly recommend this company regardless of the delay in getting my new strap, it was worth the wait.
I would have only given 4 stars because of the delay in shipping if there was not a pandemic, but taking into account the way things are at the moment I can personally justify a 5 star rating. If you can be patient, it is worth the wait for what I have found to be a great quality product.
And, NO, I am not getting a free strap for this review. Just giving credit where credit is due.
Nothing arrived
Nothing arrived. Now a month since item was dispatched. No answer from CS.
Not exactly a hardship for $7 but in this day and age you can buy straps from lots of places. Avoid these guys
Ordered April 3
Ordered April 3, not even shipped out yet. Keep telling me that they have too many orders to fill, and that they'll mail it out as soon as possible. I'm sorry, I understand that the package will be delayed because of the situation occuring in the world, but 2.5 weeks and it hasn't even been mailed out? Unacceptable. I hope they're not scamming. Stay away!
Update: April 27, and still haven't received my package.
Excellent service as always excellent…
Excellent service as always excellent quality of straps. impeccable service in communications, even considering the delays in the extraordinary period related to coronavirus
Excellent
I have bought 8 different straps from them. I'm really happy, they're perfect! Good job guys!!!
Excellent value for money.
Considering the price and the service, it is by far one of the best websites to buy watch-straps.
Very top quality
Very top quality!
Thank you gote all!
Now i prepare a new order....
Cheap quality
Tried 2 nato straps, both look and feel cheap, they are not durable. You can find the same ones on Aliexpress for less than 5€. Avoid them, invest in something better that last more than 2 months
Very poor quality
Very poor quality! Waste of money. My strap had a crack on it after 2 months. The two parts of the leather were separated!
I contacted them and they refused to compensate. As easy as that! They took no responsibility for their poor quality.
positive for sure
Ordered three or four times now. Young group of people, really pleasant to deal with.
Good luck guys!
Never buying from CNS again
Cheapest Nato Straps dropped the house number from my address. Then sent the strap out before I had chance to correct them. My invoice address was wrong too. Plain incompetence. Customer service were unhelpful, unrepentant and unapologetic. Wasted money. I'll never use them again.
They lost a customer today
I spent almost $200 buying watch bracelets and various items.
The bracelets are pretty good, except one that had a size problem (too small).
I had to send it back at my own expense to get a refund.
The bracelet was clearly defective, but the only way to get the money back was to send it back at my expense.
I bought some 22mm fat springbars that turned out to be defective, as they are much shorter than 22mm and absolutely not "fat".
I wrote several emails to customer service, with the exact photos and measurements.
Each time there is a different person who answers and they always repeat the same thing: the springbars are fine.
Then, if you are not happy, they offer you the "super" solution to send them back, at your expense, for a refund.
I said that they are unusable anyway. I said that I spent a lot of money, that I expected a gesture towards a good client. Nothing!
"Send back the springbars and we'll refund you."
It's not about the price, because I paid $5 for them. But I have to spend the same price to ship them, and I haven't received any constructive response.
They lost a customer today.
I don't recommend this company.
Only their Paratrooper bracelets are valid, otherwise go and find another company.
Made a purchase in December of 2019…
Made a purchase in December of 2019 that still isn't resolved. The customer service individual(s) are incredibly rude and standoff-ish. I purchased 3 leather straps (the ones they marked as being worth 20$ US each). Every strap had significant issues. Leather colors not matching, edging paint all over the place and jagged edges. I was told that this was within the acceptable variation of their products. I was then told that I could send them back for a refund but I'd have to pay for shipping. I'm in Canada - unacceptable when the mistake is theirs.
Eventually I agreed to the replacement of just one of the straps so that I could just move on (the one with jagged edges that actually scratched me and cut as I wore it). I waited for a replacement, but the wrong product arrived without quick-release bars. I explained this to them, and they responded saying the product isn't defective and they wouldn't do anything about it. The whole point of a quick release product is so that you can change straps within seconds when you want without scratching your timepiece. Their replacement was useless to me, and now all of the straps I have are substandard.
I've made purchases in the past, have had issues but they were eventually resolved. This time every response was rude and condescending. I strongly recommend you spend your money elsewhere. Go pick a vendor on amazon - even the worst one will provide better service than these guys.
Quality of products is soso and you might let it go, but the service is horrendous.
Cheapest NATO Straps
Cheapest NATO Straps: now I understand why they are cheapest, not even cheapest ... The first thing that left me perplexed is that the price indicated on the site is net of taxes and this can be misleading.
I bought two straps a few weeks ago: a NASA nato strap and a Kvarnsjö Vintage Suede born. There's nothing to say about the NASA strap, I never even wore it so low the quality and the level of inaccuracy of the seams and the assembly is so high (if I did it with my mom's sewing machine it probably would have come better). The born Kvarnsjö Vintage Suede is made of a type of leather that does not look bad, but is badly cut: in some places it is 22mm in others 21mm. In addition to this, the steel loops show the signs of the folding made by the machine.
In short: save your money and look elsewhere. I apologize for the bad English translation (I'm Italian).
I really really love your product but I…
I really really love your product but I am VERY DISAPPOINTED with your terrible costumer service
I returned 2 bands to be exchanged last year October and NOBODY bothconbotherdtact me since then I ha e paid for the product and I still don't have it
Can someone help?
I would hope so
Don’t buy it!!!!!!!
For a month I have bought Leather rally strap and regret it.
The buckle is very thin and doesn’t hold.I went to take a shower and after a few seconds i was all black.the leather strap loses color.My bathtub was black,my t-shirt also.Couldn't wash it anymore.
The other one i have bought a two month ago looks like it went through the war after one week!
I have wrote to the seller (Cheapnatostraps) and i have send some pictures about the problem I have and only got a answer that the straps are not for 24 hours use and not made for a water.
Not even ;hey i am sorry about your problem ..
At least that.
And on Fb and instagram you see divers watches with their straps all over.
What the f****
Ive ordered straps 3 different times…
Ive ordered straps 3 different times total of 15 straps in all from CNS and I have been impressed each time. Their single pass adjustable natos are now my favorite out of any type Ive tried from any company and that includes some very pricey brands. (I also really love the tropic rubber straps) I have 8.25" wrists so sometimes straps are a little small but Ive never had a problem from CNS. Besides being big enough they are also super comfy and built to last. Shipping times each time have been about 20 to 30ish days but I live in Kansas, United States so long shipping times is to be expected. In summary dont believe the negative reviews they are truly a great watch strap maker. Give them a try!
Ordered 5 nato strap on January 8
Ordered 5 nato strap on January 8, and paid extra shipping to have a tracking, January 17, got nothing. And no more tracking from the 11th. Not serious, I hope it's not a scam.
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