I'm using chemical for 5 years now and I never had any bad expierence witch chemical. Delivery always quick, good service, huge amount of products. I buy on chemical almost everything from vinyl, clot... See more
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Couldn't find the item I wanted anywhere because I'm ridiculously picky, and ended up ordering outside the US. I was skeptical at first, since more often than not things are lost in the post or never... See more
Ordered some t-shirts Sunday night and turned up Tuesday morning so can't fault the service. Some great designs and completely satisfied with the products. Have also ordered from chemical previously a... See more
....I will gladly buy more form you guys!! I placed my first order on chemical-records.co.uk twelve years ago (nice SHY FX - Deja Vu Meteoric Drum & Bass Classics on vinyl), later on I made even a lot... See more
Company details
About ChemicalUK.com
Information provided by various external sources
Chemical are one of the world's leading retailers of Clothing, Music, Skate Hardware, Audio Equipment & Gadgets. Independent and proud of it, Chemical has always plotted its own course.
Providing an all round simple but fulfilling experience that leaves you safe and secure in the knowledge that your order is being looked after is our primary goal.
We will keep you informed by email at every step of the order process, from placing to picking to packing to delivery, the vast majority of orders will arrive next day even with standard shipping.
Customer services are always on hand and are happy to help with any queries you may have.Contact info
Unit C2, St. Vincents trading Estate, BS2 0UY, Bristol
- 01179714924
- custserv@chemical.co.uk
- www.chemical-records.co.uk
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Minirig subwoofer ... Great product and great company to deal with
records not turned up. unable to contact
My records haven't arrived. They don't answer the phone or email. The sites down??
Don't know what's going on. Spoke to someone the day I ordered and all seemed fine.
Will have to look to getting a refund from my bank as it seems they have dissapeared. Which is a shame but they could have done it without cheating people
Highly recommended online record store!
I have been ordering records and dj gear from chemical records for several years now all the way to Beirut, Lebanon and have always been satisfied with their products, service and shipping rates.
No glitches worth mentioning! Highly recommend it...
Rare item accurate timing delivery variety item and superb service!
Im customer from Malaysia. It is nice to have website like this to shopping online. Reasonable price with cheap shipping price. Exactly things i will considered when buying online stuff. Hope u guys will keep alive so we can shopping more. I have buy over 50 item with u guys. Please dont let us down. Please keep your website online. Thanks!
Website is down, order not received and still getting emails asking how your doing?
Being asked to leave feedback when I have no idea what is happening with the website/ company??? Please someone shed some light on what is happening at chemical records!!!!
Excellent
Excellent customer service
Fast delivery
Great range of stuff
Always fast and efficient every time I've brought from them.
I've brought from chemical Records quite a few times and I've always received great service, items were dispatched quickly and I've always been happy with goods received.
Brilliant can't fault this company!
I ordered a hoody for my son on a Sunday evening, didn't pay extra for quick delivery and it was here on the Tuesday. The hoodie is great quality and the payment process was quick and easy. Also received regular emails notifying on the packing and delivery process. Really can not fault this transaction from start to finish. Great customer service. Many thanks.
brilliant service
Brilliant service! Delivery came next day! Would recommend
Product perfect but very slow international shipping and no tracking
See one sentence opinion
Blooming Marvelous!!!
My order came the next day without having to pay through my teeth for delivery. Packaged well too.
quick delivery but...
quick delivery but I think an improvement can be made for the packaging as I received the record in a soft package instead of a true cardboard (much stronger); hence the sleeve is a bit creased...
I live in New Zealand and you haven't failed me yet :) I love you guys
Very Very Happy with Chemical Records
One of the best online vinyl shops!
Reliable and quick. Stock constantly kept up-to-date with new releases.
Helpful staff.
10/10
Really quick delivery, great service - always.
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