Quick easy way of getting medication without going the hassle of doctors appointment and waiting on the phone to get repeated Prescriptions. They ask all the right questions before your acce... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was excellent. Just one point to make, the tracking on my parcel didn't give me updated information, so I was unsure exactly when it was arriving. It arrived on time, so no problem.
I recently ordered Nasal spray from the pharmacy, and I couldn't be happier with the experience. The delivery was incredibly quick, and the product arrived just when I needed it most. Nosal has truly... See more
I ordered some viagra because I’ve had a dry spell for a couple of months & now back to dating. I didn’t want to meet a new girl & be done in 60 seconds, so this is a little boost to keep the old chap... See more
Company details
Written by the company
Chemist Click is an online pharmacy delivering medication directly to your door in 3 easy steps.
Contact info
Cardinal Point, Park Road, WD3 1RE, Rickmansworth, United Kingdom
- 01923549040
- info@chemistclick.co.uk
- www.chemistclick.co.uk
4.8
Excellent
9K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy process
Very easy process. Ive been using chemist click for some time now and have been very satisfied with every order.
February 1, 2026
Great support
Ordered medication with my pre-existing conditions and medications listed, this order was approved. What was very impressive a pharmacist phoned within 5 minutes to discuss and ensure my health was put at risk.
January 28, 2026
Straightforward website with clear…
Straightforward website with clear information. Despatched quickly.
February 2, 2026
Satisfied Customer
The process of buying medication was very straightforward. I was asked sensible questions and provided with adequate information, to make sure I obtained the correct treatment. The logistics of ordering and delivery worked well for me.
February 2, 2026
Excellent service and received the…
Excellent service and received the following day👍🏻
February 2, 2026
Fast service.
February 2, 2026
Fast delivery competitive prices
January 2, 2026
How do I know the medicine is genuine?
HMMMM..........95% of reviews are three or four words not really saying anything and making zero mention of quality. To me it is of secondary importance whether my order arrives or how quickly. What REALLY matters to me most of all is whether it is the actual medicine at the right dose at the right purity. Why does no-one else want to know these things and how can I be certain of them?
January 18, 2026
Unprompted review
Reply from Chemist Click
Thank you for raising a thoughtful and important point.
First and foremost, we are a fully registered UK pharmacy. Our registration details are publicly available on our website, and we are regulated by the General Pharmaceutical Council (GPhC). Under UK pharmacy law and MHRA regulations, no pharmacy can obtain or retain its licence unless it sources medicines exclusively from MHRA-approved, Wholesale Dealer Authorisation (WDA) licence holders. We strictly comply with this requirement. Our medicines are supplied by the same licensed wholesalers that supply major UK pharmacies such as Boots and Superdrug. In fact, our primary wholesaler's parent organisation, also owns Boots Pharmacy. This ensures that all products we dispense are genuine, correctly stored, quality-assured, and sourced through fully regulated supply chains.
Secondly, while many reviews focus on delivery speed and customer service, consistent 4- and 5-star ratings also reflect that patients are receiving authentic, effective medicines at the correct doses. If there were any concerns regarding product quality, authenticity, or clinical outcomes, this would be reflected very quickly in both feedback and regulatory oversight. Our logistics and customer service performance are an added layer of value, not a substitute for clinical and pharmaceutical quality.
Finally, this review is unverified, and the name provided does not match any patient record in our system. Unfortunately, that means we are unable to contact you directly to discuss your concerns in more detail. If you would like further reassurance or have specific questions about sourcing, batch traceability, or regulatory compliance, you can send us an email. Your query will be passed to our compliance department.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.