Cheshire Cheese Company Reviews 

1,524
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of delicious cheeses and beautifully presented gift hampers that consistently arrive promptly and in top condition. Many people find the website very user-friendly, making the entire ordering process smooth and hassle-free whether shopping for special occasions or treating themselves. Some reviewers were not happy with delivery delays, uncommunicative customer service, and missing tracking details that caused significant frustration during the busy Christmas season. Additionally, a few consumers reported receiving incomplete packages, damaged boxes, or occasional quality problems with specific food items. Others noted that they struggled to get timely replies when attempting to resolve these issues.

What people talk about most

Product

People report overwhelmingly positive experiences with product offerings, praising the sensational cheeses... See more

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently noting that the website is simple to navigate and... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious flavors, creamy... See more

Service

Reviewers mention positive feedback about service, highlighting the fast delivery, nice packaging, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the option to personalise the options in the hamper. Didn't receive a confirmation email for the order (not in spam either) so spent a few weeks worrying the order wouldnt arrive ... but thankfu... See more

Rated 4 out of 5 stars

Prompt delivery, well presented. Disappointed that unfortunately, one of the boxes was broken inside the packaging which was intact. Managed to repair with glue as it was to be a Christmas gift. Perha... See more

Rated 5 out of 5 stars

I ordered a hamper for my brother in law as a get well gift as he'd seen the hamper I bought for my father in law at christmas. The cheese, crackers and jams were beautifully displayed in a lovely bo... See more

Rated 5 out of 5 stars

Lovely range of products. Whether purchasing as a treat for yourself or a gift for others you'll find something that's just right. The cheeses are sensational and all the accompaniments are pretty goo... See more


Company details

  1. Cheese Shop

Written by the company

Cheshire Cheese Company has carefully produced a fantastic range of contemporary Cheeses for everyone to enjoy. Our quality of products, gifts and service is exceptionally high and important to us to maintain. If you have any issues please contact us directly before posting a review.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(1,524)

588 reviews in the last 12 months

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Rated 5 out of 5 stars

Father's Day gift.

I ordered a gift hamper for my dad for Father's Day. He absolutely loved it. He said the cheese was delicious. I found ordering very easy to do and was made up how quickly the delivery was to my dad's house. A big thank you to you!! 🙂

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely tasting cheese

Lovely tasting cheese, the taste is exactly how it's described and really natural, love the biscuits we had the extra mature .Delivery was perfect , the hamper was a really tasty treat and will be ordering again Thankyou

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent as usual

Excellent as usual, fantastic gifts for Birthdays and Christmas, this last order was for Father’s Day, shared and enjoyed by the family.
Many Thanks

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

Best Cheeses Ever

Having tried your Gin And Lemon cheese from my neighbour, I decided to go onto your website to check out other cheeses in the range. Having placed an order for 7 cheeses I was not disappointed. They arrived in a good cool condition and I think I am about ready to place another order for some of the nicest cheeses I have ever tasted

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic gift from cheshire cheese company,highly recommened.

We bought the cheshire cheese box as a fathers day gift for my husband.Firstly the choice was a nightmare,there were so many to choose from lol but the box we picked was amazing.He received 4 cheese truckles,2x crackers and 2x chutneys and we got free delivery.It was here in a couple of days,all refrigerated ,with ice packs inside and so carefully wrapped,absolutely perfect.
My hubbie was thrilled to bits with it and everything tastes wonderful.will definately be using cheshire cheese company again,thanks ever so much.

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Fathers Day Present

The cheese hamper was for Fathers Day and he really enjoyed the variety. It was well packaged and delivery was excellent. I would definitely use again.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company for a lovely gift

The Cheshire Cheese Company always provide excellent service and I also think it's so important to support local businesses. They do a great job of finding appealing new varieties of cheese that make wonderful gifts.

June 13, 2026
Unprompted review
Rated 4 out of 5 stars

Great father's day gift selection

Great father's day gift selection and overall cheese selection. Fairly priced too.
Customer services gave a speedy reply when confirming problems with confirmation email.

June 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Received for a Father’s Day gift

Received for a Father’s Day gift, it was packaged well and all the items ordered were received as requested. Everything was fresh and eaten within days which I was very pleased about, the person it was bought for loved every mouthful and I was thanked so much for the gift.

June 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Missing Fathers Day Gift

My order never arrived although my money was taken pretty much straight away. No one has got back to my emails asking where it is. It was supposed to be for Fathers Day.

June 21, 2026
Unprompted review

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