Childcare.co.uk Reviews 

6,242
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 498 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how easy it is to navigate the online platform and discover reliable local childcare providers. Parents frequently mention that connecting with supportive, responsive staff and dedicated caregivers makes the entire search process completely stress-free and straightforward. Families appreciate being able to view background checks easily and receive regular daily updates about their children. However, some people mentioned difficulties regarding review management and platform dispute handling. Certain users also experienced frustration when trying to resolve communication issues, deal with unresponsive contacts, or manage their profiles smoothly after unexpected disagreements.

What people talk about most

Service

Consumers find service to be positive, highlighting how easy it is to find trustworthy babysitters, nannies,... See more

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting their warm, caring, and... See more

Website

Customers consistently note positive experiences with website navigation, highlighting the extensive list of... See more

User experience

People report positive experiences with user experience, highlighting how easy it is to set up a profile and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support has always been responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a trustworthy baby sitter for our only child of 2 years was daunting. We didn't know where to start! Childcare.co.uk has made this process easier and less stressful. It's easy to find pote... See more

Rated 5 out of 5 stars

Amazing to have found an incredible childminder and Babysitter Casey- she’s so wonderful with our 4 year old- natural warmth and enthusiasm for everything- just so kind and lovely. Great activities fr... See more

Rated 5 out of 5 stars

Very reliable and secure site that worked perfectly as and when I needed to advertise. The site put me in touch with parents looking for childcare and helped be fill any childcare spaces I had.... See more

Rated 5 out of 5 stars

I never dreamed that my daughter would have the best childminder I could have ever wished for. She is truly passionate about what she does and genuinely cares for every child as if they were her ow... See more


Company details

  1. Child Care Agency
  2. Part Time Daycare

About Childcare.co.uk

Written by the company

Childcare.co.uk is the the UK's largest online community of parents, childcare providers, tutors and schools with over 3 million members. Visit our website at www.childcare.co.uk or download our free iPhone, iPad or Android mobile apps. For customer support please contact us at www.childcare.co.uk/contact

Childcare.co.uk - the easy way to find local childcare

Written by the company

We're committed to our customers
We've been in business over 15 years and have welcomed over 3 million customers. Our business would be nothing without the support and loyalty of our community of members. If you're not happy with any aspect of our service, then please do get in touch with us directly before leaving a review, in order that we can do everything possible to try and resolve any issues that you may have. You can contact our Customer Support team at www.childcare.co.uk/contact who work 365 days a year and we aim to respond to all support requests the same day.

Customer Support is available 365 days a year

If you've got a problem then we are here to help.

Customer satisfaction is our highest priority. If you aren't happy with any aspect of our service or have a question, then our team are here to help - 365 days a year! For support please contact us anytime at www.childcare.co.uk/contact and we will respond to you very quickly.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(6,242)

493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy childcare finder

We found all our childminders for out children through using childcare.co.uk, as well as babysitters for when we needed a break. All have been wonderful people.

May 31, 2026
Rated 5 out of 5 stars

We found both our childminders via…

We found both our childminders via childcare and couldn't be happier. It feels very secure and reliable. We messaged lots of different settings through this website and all the conversations were with decent people that we'd be happy to send our children to.

May 29, 2026

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