Chinatrainbooking Reviews 3

TrustScore 3.5 out of 5

3.6

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Company details

  1. Travel & Vacation

Information provided by various external sources

China Train Booking app has been launched since 2015 with the help from chinahighlights.com, which is the top inbound tourism company in China. Our app aims at helping foreign travelers to book train tickets easily on the handsets. Using our app, you don't need to queue up in long lines at a train station to buy a train ticket. For more convenient, you can also choose delivery service and receive your tickets from us in 2 days. Our 1-to-1 customer service makes us the top ticketing agent in China. Having more than 100 thousands of loyal users, we are very proud to have over 90% positive reviews in the App Store or Google Play. Whenever you need assistance for your China train travel, you can always find us via email, tel, and Wechat. We are always on-hand to help.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Excellent Registration Process

Dear China Train Booking Staff,

Thank you for the emails and the confirmation of my train tickets.

I would like to express my deepest appreciation for the excellent service you have provided. Booking my train journey through China Train Booking was easy and convenient. I greatly appreciate the clear instructions, on the e-ticket system, which will make my travel experience much smoother. Further, your swift responses to my enquiries for past few days had reassured me on the handling of my 2 elderly parents who will be travelling with me. Thank you for the exceptional compassion and great work attitude which make me feel calm and pleased. Thank you so much and China Train Booking is fortunate to have you and your team in maintain the great standards for your customers.

Thank you again for your assistance.

Sincerely from,
Mdm Chew Pei Kiang
Singapore :)

March 8, 2025
Unprompted review
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Rated 1 out of 5 stars

FAKE 100%

FAKE 100%
They charge you via PayPal but they never send the e-ticket to your email account.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

invaluable reliable service

Used Chinatrainbooking to book all my trains while travelling solo in China. Never failed me. Delivery to hostel simple & efficient as was station collection. What I also loved was the tips & advice, plus how to read tickets, navigate stations & board/travel on trains

January 19, 2019
Unprompted review

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