Chips Ahoy Windscreens Reviews 

296
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly local staff for their exceptionally efficient, professional, and thorough work during standard windscreen repairs and glass replacements. Consumers also deeply appreciate the very competitive pricing and the prompt scheduling that ensures their personal vehicles are safely returned to the road quickly. Some people were dissatisfied with unexpected scheduling delays, experiencing repeated missed appointments and frustrating difficulties regarding deposit refunds when jobs were ultimately cancelled. A few customers additionally mentioned poor communication and quite unpleasant phone interactions when trying to get helpful answers about these ongoing service problems.

What people talk about most

Service

Customers consistently note positive experiences with service, frequently praising the fast and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite, and efficient... See more

Price

Consumers find price to be positive, highlighting competitive quotes that are significantly lower than rivals... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided regarding staff... See more

Product

Reviewers express ambiguous feedback about product quality and availability. While some people are happy with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are very friendly, professional and accommodating. The entire experience was stress free, with excellent communication. Mark was an asset to the team. With a clear time slot, and a phone... See more

Rated 5 out of 5 stars

Very efficient service from start to finish. Mark the fitter.arrived within the time frame was very courteous and efficient. Within no time the work was completed, giving my husband the advice not to... See more

Rated 5 out of 5 stars

Had a great experience with this company, AJ came out to fit my windscreen and did an amazing job of it, really nice guy too. I was a bit worried at first seeing all the negative reviews but was pleas... See more

Rated 5 out of 5 stars

Alex and Anthony had one of our fleet vans in for a windscreen change and to say it was a challenge to remove was an understatement. They spent almost 3 hours working so so hard to remove the screen t... See more


Company details

  1. Auto Glass Shop

Written by the company

Smashed Door/Boot/Quarter Glass? Stone Chip? Windscreen Replacement? We are a mobile windscreen repair service that can see right through all your windscreen issues! We’re based in Essex, covering parts of Kent and East London too. We know damage to your car can be a right pain, so get in touch today, and with our fast, friendly, and flexible service, we ensure you’ll be comfortably back behind the wheel in no time! http://www.chipsahoywindscreens.co.uk


Contact info

4.0

Great

TrustScore 4 out of 5

296 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(296)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Found my go-to glass guys!

Stellar service, had a nasty crack in my windshield and they had me outfitted with a new one before I knew it. They came out to me in Kent and were polite and professional. No shoddy fixes, just proper workmanship and at a great price. I’d gladly recommend them to anyone looking to get a glass issue sorted.

April 23, 2025
Unprompted review
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Rated 5 out of 5 stars

excellent job and exemplary service

Jason has just installed a new back window on my car, he was brilliant, courteous, friendly, precise, and a joy to meet.
The Chelmsford Chips Ahoy Windscreen team are superb, they are open and honest, easily contacted, professional, and extremely knowledgeable. From the time I submitted a free quote request to having my window replaced, Chips Ahoy Windscreens have kept me in the loop on all aspects of the job, and were a delight to work with.
As for price, Chips Ahoy Windscreens are more than competitive, I got a top quality replacement from one of the finest manufacturers in the world, when a cheaper and second rate piece of glass was quoted at almost the same price without fitting.
If you have a broken windscreen, use Chips Ahoy Windscreens, you will not regret it.
Thank you for an excellent job and exemplary service.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Spoke to Anthony on the phone and had Jason fit my new windscreen.

Anthony was really accommodating at arranging a time for the fitting around my busy schedule and Jason was really efficient and tidy with the fitting of the windscreen.

Would highly recommend

May 10, 2025
Unprompted review
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Rated 1 out of 5 stars

I am STUNNED this company is still on…

I am STUNNED this company is still on business. I went to them yesterday, and left a n honest review about how wrongly they did the job. THE SENT ME THREATS TO REMOVE IT!!!!!! Talking to trade councils tomorrow. Horrible company.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience - May 2025

Mark was such a great fitter. Unfortunately when he first arrived he discovered my new windscreen had a slight crack in it but after a few phone calls he managed to find a supplier, collect it and then a replacement within the afternoon. Cannot recommend enough.

May 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Botched job and threats

They did a botched job with my windscreen, I left an honest review and now they are sending me threats saying that if I don’t remove the review “something will happen to your car”. Stay well clear of these unprofessional bullies.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. My partner booked them to replace a windscreen, and instead of receiving a professional service, she was subjected to inappropriate flirting and private messages from the fitter, even after making it clear she was married. Completely unacceptable behaviour.

As if that wasn’t enough, the windscreen was fitted badly, leading to leaks. When we tried to contact the company about it, they were unresponsive and clearly uninterested in resolving the issue. We ended up having to go elsewhere and pay again to get it properly fitted.

Unprofessional, poor workmanship, and zero accountability. Spend your money with a company that actually respects its customers.

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

These guys threaten people. DO NOT USE

Don't like honest reviews and then proceed to text customers threatening them with violence if they don't remove the review.

This joke of a company needs taking down and the people behind it need putting in prison. Couldn't fit a piece of ham between a sandwich never mind mind a windscreen.

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Windscreen replacement

I needed a windscreen replacement for my Audi and came across Chips Ahoy Windscreens. They were the cheapest quote I received and were very approachable and efficient. I spoke to Anthony who was very friendly and made the procedure smooth and easy. Within 24 hours, they had my windscreen replacement and Jason came to me to replace it. Jason again was very friendly and did a fantastic job, he phoned me prior to arrival and talked me through everything, before leaving he showed me the replacement to ensure I was happy with it. It has been a very easy process and I would 100% recommend them to anyone. Thank you guys!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Chips Ahoy gave a very efficient and…

Chips Ahoy gave a very efficient and reasonably priced service for my windscreen replacement. All the staff were professional and knowledgeable. Anthony and Lisa were extremely helpful in communications and the fitter (sorry can't remember his name) was excellent and did a very skilful job.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

The whole experience from Anthony calling to provide my quote with extremely competitive prices to Mark calling before attending to fit my new windshield was perfect. No faults along the way, the team have been extremely efficient and very friendly. Would highly recommend Chips Ahoy Windscreens to anyone who needs one.

May 7, 2025
Unprompted review
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Rated 5 out of 5 stars

The whole process was extremely easy…

The whole process was extremely easy from start to finish! I received a call with a quote within half an hour of requesting, Anthony was lovely and Jason was fantastic and efficient. Competitive prices, great work and a wonderful company. Thank you so much!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

New back window

Mark attended today to fit a new back window

Very quick and sufficient
Polite guy

Definitely recommend to use this company
Very professional and got the job done in good time.

May 7, 2025
Unprompted review

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