Chris & Sons Reviews 

24,585
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services and the wide variety of quality products available at competitive prices. Consumers often note that orders arrive promptly and are always securely and professionally packaged upon arrival. People are deeply satisfied with the efficient transactions and the helpful attitude of the staff. However, some people mentioned frustrating issues with significantly delayed deliveries or entirely missing items. A few people experienced unexpected difficulties regarding faulty items and reported a lack of assistance when trying to resolve these problems. Reviewers occasionally mentioned that communication became poor when tracking down missing orders or trying to process returns.

What people talk about most

Product

Consumers find product quality and variety to be exceptional, praising the great selection of top brands and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Service

Reviewers mention positive feedback about service, highlighting consistently fast handling of returns and... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divergence in satisfaction... See more

Price

Clients share positive opinions on price, consistently highlighting keen rates, regular offers, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering from Chris & Sons for more than 4 years, and every order has been delivered quickly, without any problems or missing items. On one occasion, I needed to exchange my hairdryer b... See more

Company replied

Rated 5 out of 5 stars

Originally I gave this company a 1 star review because although they dispatched my goods quickly I hadn’t received them nearly 10 days later. I received the goods & the customer service was excellent.... See more

Company replied

Rated 5 out of 5 stars

I Love to shop at Chris and Sons !its shop where you always have costumer support in case if needed and where u meet Excellent Quality ! My orders always arrive Brand New as advertised!

Company replied

Rated 5 out of 5 stars

I have used Chris and Sons a few times now and the service has always been flawless. Easy transaction, good communication and quick delivery. I have recommended them to colleagues. I always check... See more

Company replied



Company details

  1. Cash and Carry Wholesaler
  2. Barber Supply Store
  3. Beauty Product Supplier
  4. Beauty Products Wholesaler
  5. Beauty Supply Store
  6. Hair Product Store

Information provided by various external sources

Shop Top Brands for Men and Women. Our Haircare & Styling, Barbering and Beauty Favourites include L'Oréal, Wahl, Cuccio, Orly, Salon System, Wella and Revlon


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(24,585)

2,281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good choice of products and excellent value!

July 26, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Nicola,

Thank you for your 5-star feedback! We're delighted to hear you're happy with our fast shipping, product selection, and excellent value. We appreciate your positive comments!

Kind regards,
Chris and Sons

Rated 1 out of 5 stars

Very disappointed with Cris and Sons

Very disappointed with Cris and Sons. I purchased a Wahl clipper from them in October last year, and the blade attachment broke during normal use. When I contacted them, they refused to replace or refund the faulty product.

I've been a loyal customer for several years and have spent thousands of pounds with this company, so I expected much better customer service. Under the Consumer Rights Act 2015, products should be of satisfactory quality and durable, but they showed no interest in resolving the issue.

Sadly, this experience has cost them a long-term customer. I won't be buying from them again and cannot recommend them based on how they treat loyal customers when something goes wrong.

August 5, 2026
Unprompted review
Chris & Sons logo

Reply from Chris & Sons

Hello Pedro,

We are sorry to hear about your recent experience. We truly value your long-standing loyalty and understand your frustration regarding the clipper.

We are investigation on this matter and appreciate you bringing this to our attention.

I have passed this matter further to our customer care team leader who will be in contact with you shortly via email to ensure this matter is resolved for you as soon as possible.

We look forward to resolving this for you and your reply.

Apologies once again.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Easy to use

Easy to use
Quick delivery

July 26, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Lyndey,

We're so happy to hear that you found our service easy to use and appreciated our quick delivery! Thank you for your wonderful feedback.

Kind regards,
Chris and Sons

Rated 1 out of 5 stars

Hiya

Hi

Spary bottle scratched it looks like uesd

I have spent Over £4000 since last year November..

You have nothing gift me

July 18, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Rojhat,

We are sorry to hear this. We have looked into this further for you and can confirm our customer care team has resolved this matter for you via email. We have passed this further to our management team who will be in contact with your shortly via email to ensure this matter is resolved.

We look forward to your reply.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Excellent service I ordered at…

Excellent service I ordered at lunchtime on a Thursday and it was on my doorstep for Friday afternoon cannot ask for more than that ! I will absolutely be ordering again soon x

July 17, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Joannah,

Thank you for your 5* feedback!

We are so pleased to hear about your positive experience with our service and the speedy delivery! It's wonderful to know that your order arrived so quickly. We look forward to you ordering from us again soon.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

This Company is the Number 1…

This Company is the Number 1 Hairdressing Supplier in the UK!
Absolutely Faultless every time!
I was fed up with previous companies sending goods in inadequate packaging and the contents arriving damaged constantly…
Then I found this Company and everything changed!
Consistently Strive to give the best service ever !
My last order was delivered within 12 hours 😲 how is that even possible 🤷‍♀️
But it was 😁
Perfectly and professionally packed with great care inside and outside the box , ensuring my order was immaculate upon arrival .
This company striving to bring customers the best offers on the market today , I never bother to look elsewhere, they are literally amazing , I am definitely looked after by this Amazing Company, give them a try , you will never look back 👌
Well done once again, Thank you so much for your brilliant service 🙏💝

July 20, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Gillian,

We are incredibly grateful for your wonderful feedback! It truly makes our day to know that our efforts to provide exceptional service and carefully packaged, high-quality products are consistently meeting your expectations.

We are pleased to hear about your positive delivery experience and that you feel well looked after. Thank you for your continued loyalty; we are committed to always bringing you the best.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars
Chris & Sons logo

Reply from Chris & Sons

Hello,

Thank you for your 5* feedback!
We hope you enjoy your order and look forward to welcoming you back again in the future.

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Love these guys

Love these guys, quickest delivery. ❤️

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Stacey,

Thank you for your kind feedback!

We're really pleased to hear that you received quick delivery, it’s great to know this has been a great experience. We really appreciate you taking the time to leave a review!

Enjoy your order!

Kind regards,
Chris and Sons

Rated 5 out of 5 stars

Great website

Great website, good variety of brands to choose from at great prices and fast delivery.

July 18, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello,

We’re thrilled to hear you had such a positive experience with Chris & Sons! It’s great to know you enjoyed browsing our website, found a wide range of brands to choose from, and were happy with our prices and fast delivery.

We’re always working hard to offer our customers the best selection, value, and service possible. Thank you for taking the time to share your feedback and for your support—we look forward to helping you find everything you need again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

It is the best company I always buy…

It is the best company I always buy everything from you

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Abbas,

Thank you for your wonderful 5-star feedback! We are so pleased to hear that you always choose us for your purchases. We truly appreciate your loyalty and kind words!
We will continue to provide the best possible service, and we welcome you back with you in future !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Paying was very easy arrived on time…

Paying was very easy arrived on time great product

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Jill,

We're delighted to hear that paying was easy, your order arrived on time, and you're happy with the great product! Your feedback is greatly appreciated and we hope to serve you again soon !

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

No stress

I ordered, I received promptly.... no damaged goods, no incorrect items.
I cant ask for better than that!

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Kim,

Thank you so much for your fantastic 5-star review! We're delighted to hear your order arrived promptly and exactly as expected.
Providing a smooth, stress-free shopping experience is what we strive for, so it's great to know we delivered. We really appreciate your support and look forward to serving you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Ordering was easy and it came very…

Ordering was easy and it came very quickly and the Babyliss pro trimmer was as described

July 17, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Carol,

Thank you for your wonderful 5-star review! We're so pleased to hear that ordering was easy, your delivery arrived quickly, and that you're happy with your trimmer.
We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excellent

Excellent, quick service

July 22, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Vickie,

It's fantastic to hear everything went exactly as it should! We're so pleased your order arrived promptly, with all the correct items in perfect condition.
Thank you for your kind words and for taking the time to leave us a 5-star review. We look forward to helping you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Great

Great. Came earlier than I expected too!

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Danielle,

Hearing that your order arrived even earlier than expected is wonderful news! We're delighted everything reached you quickly, and we hope you're enjoying your purchase. Thank you for your fantastic 5-star review—we really appreciate your support and look forward to serving you again!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excelente service

Excelente service. Arrive earlier and perfectly packed. 100% recommended

July 24, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Nana,

We're thrilled to hear you had such a positive experience! It's great to know your order arrived earlier than expected and was perfectly packed.
Thank you for your kind recommendation and for taking the time to leave us a 5-star review. We truly appreciate your support and look forward to serving you again!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

I’ve used Chris and sons for 5 years…

I’ve used Chris and sons for 5 years now and I wouldn’t use anyone else. 10/10 service every time. Wouldn’t use elsewhere!

July 17, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Joe,

Reading reviews like yours truly makes our day! Thank you for your incredible loyalty over the past five years and for continuing to choose Chris & Sons. Knowing that you wouldn't shop anywhere else and that you've consistently received 10/10 service means so much to our entire team.

We work hard to provide the best possible experience for every customer, so it's especially rewarding to hear we've earned your trust time and time again. Thank you once again for your amazing support—we look forward to serving you for many more years to come!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Excellent choice and speedy delivery

Excellent choice and speedy delivery. Parcel was also very well wrapped

July 23, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Kathryn,

We're so pleased to hear you had a great experience with us! It's fantastic to know you were happy with our product selection, speedy delivery, and the care we took in packaging your parcel. We believe every order should arrive safely and in perfect condition, so your feedback is greatly appreciated. Thank you for taking the time to leave us a wonderful 5-star review—we hope to serve you again soon!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars

Great

Great service, no messing abt

July 16, 2026
Chris & Sons logo

Reply from Chris & Sons

Hello Bella,

Nothing makes us happier than knowing we've delivered the kind of service our customers expect! We're delighted you found the experience straightforward, efficient, and hassle-free. Thank you for your fantastic 5-star review and for choosing Chris & Sons. We really appreciate your support and look forward to helping you again in the future!

Kind regards
Chris and sons team !

Rated 5 out of 5 stars
Chris & Sons logo

Reply from Chris & Sons

Hello Pish,

We’re delighted to hear you were happy with the quality of your purchase and the delivery service you received. Providing reliable products and a smooth experience from order to arrival is something we always strive for.
Thank you for taking the time to leave us your 5-star feedback—we truly appreciate your support and hope to welcome you back again soon!

Kind regards
Chris and sons team !

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