Chris Knott Insurance Reviews 2,348

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often saving them money on insurance. The service is frequently described as professional, personal, and easy to deal with, providing a smooth and efficient experience. Many appreciate the competitive pricing, with the company often matching or beating other quotes, and the ability to speak with a real person rather than a chatbot is highly valued. However, some people mentioned issues with administrative charges for existing customers without changes, finding them too high. There were also instances where customers felt the company was quick to demand more money but slow to acknowledge credits due.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, friendliness, and... See more

Price

Users describe positive interactions with price, often highlighting competitive and reasonable costs for car... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and friendliness... See more

Subscription

Customers express satisfaction with the subscription renewal process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I much prefer to speak to people rather than use comparison sites and I have never been disappointed with Chris Knott. Their staff are always extremely helpful and this year, saved me over £100 on ou... See more

Company replied

Rated 5 out of 5 stars

My car insurance renewal time with Chris Knott came along which tied in with me getting a new vehicle. My quote was a little higher than the previous year because the vehicle was newer, that was e... See more

Rated 5 out of 5 stars

They are so easy to deal with and helpful , unlike some insurance companies that you might use direct and only have one choice of communication - online and expected to print off everything at home .... See more

Company replied

Rated 5 out of 5 stars

As always, very professional and personal service. Got a cheaper quote online for the renewal of my car insurance, and in no time, Chris Knott Brokers matched that quote without any more questions ask... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Insurance Agency
  6. Liability Insurance Company

About Chris Knott Insurance

Written by the company

Chris Knott Insurance is a truly independent insurance broker offering personal and commercial insurance delivered by qualified experts to clients nationwide.

From the very beginning, Chris Knott Insurance has worked to build strong and long-term relationships with their clients, car clubs, churches, charities and community groups while maintaining their legal obligations.

With dedicated contacts and ongoing support, the team ensures that their expertise and knowledge are always on hand. And if the worst happens and an insurance claim is made, their experienced team is available to help every step of the way.

Chris Knott Insurance clients can also take advantage of their specialist expertise for the following:

  • Car Owners Club Insurance: Competition-beating policies for forum or club members who lavish care and attention on their vehicles.

  • Charity Insurance: Tailored solutions for non-profits, charities, CICs and CIOs to ensure all activities and/or property are covered.
  • Church Insurance: Specialised insurance for churches and other religious organisations to ensure that their buildings, trusted persons and activities have the right level of cover.
  • Allotment Association Insurance: Insurance designed with the needs of allotments, clubs and societies in mind.
  • Canine Business Insurance: Financial and legal protection for all dog-related businesses.
  • Photography Insurance: Bespoke cover for equipment, liability and images for both amateurs and professionals.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

professional…

The lady I spoke to was professional and so helpful

June 1, 2026
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Reply from Chris Knott Insurance

That's great to hear. We'll pass your comments on to Kim.

Rated 5 out of 5 stars

Just what was needed!

Friendly, helpful staff offering useful advice. Quick response and a very good price.

May 20, 2026
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Reply from Chris Knott Insurance

That's great to hear! Thank you for insuring through Chris Knott Insurance.

Rated 5 out of 5 stars

As always brilliant,informative and a…

As always brilliant,informative and a lot cheaper than the comparison markets.Lastly (as a bit of an old fossil) they answer your call and are always courteous and accommodating 👏👌👍🙂

May 22, 2026
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Reply from Chris Knott Insurance

Thank you very much for the lovely 5 star service review

Rated 3 out of 5 stars

The level of admin charge to existing…

The level of admin charge to existing customers with no changes is too high. We weren’t starting from scratch, so there is very little work to do. Will certainly consider hunting out an insurer ourselves next year

May 15, 2026
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Reply from Chris Knott Insurance

Many thanks for renewing. Our Admin fees are inline and or lower than our competitors.

Rated 5 out of 5 stars

It's always good to speak to a human…

It's always good to speak to a human being rather than a useless chatbot. The phone was answered quickly and they were extremely helpful and friendly as always. Great service and highly recommended.

May 18, 2026
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Reply from Chris Knott Insurance

Thank you for the 5 star review

Rated 5 out of 5 stars

Great customer service

Great customer service. I always find everyone I deal with at CK very personable, helpful and reassuring in giving you the best price for your car insurance.

May 18, 2026
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Reply from Chris Knott Insurance

Many thanks for the 5 star review.

Rated 5 out of 5 stars

Always happy dealing with Chris Knott

Always happy dealing with Chris Knott - have been with them for years and hope to be with them for many more years too! :-)

May 6, 2026
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Reply from Chris Knott Insurance

Thank you for renewing and thanks also for the 5 star review

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