Christopher Plumbing Services Ltd Reviews 257

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and high quality, often highlighting the prompt response times for inquiries and urgent situations. Many people appreciate the clear and transparent pricing, noting that costs are explained upfront with no hidden fees. The staff is frequently described as professional, knowledgeable, friendly, and polite, with many consumers commending their tidy work and helpful advice. Customers also value the company's reliability, with plumbers arriving on time and completing jobs to a high standard. The overall consensus is that the service offers excellent value, making it a trusted choice for various plumbing needs.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its reliability and efficiency.... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe the team as... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the clear and transparent... See more

Response time

Clients share positive opinions on response time. Many customers praise the immediate and quick responses to... See more

Quality

People report positive experiences with quality. Customers consistently praise the high standard of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a few months of things going wrong with our central heating system, we contacted Christopher Plumbing Services on the strength of a friend’s recommendation, and they were able to diagnose and fi... See more

Company replied

Rated 5 out of 5 stars

We have used Christopher Plumbing Services multiple times over the last 6 months and the whole team are fantastic. Professional, knowledgeable and get the job done! We are so happy with our new bathr... See more

Company replied

Rated 5 out of 5 stars

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly. What stood out most was... See more

Company replied

Rated 5 out of 5 stars

Had new bathroom and kitchen taps fitted since both were old and dripping. The pipes and valves leading to the taps were less than optimal and this was much improved. I have used Christopher Plumbing... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Water Softening Equipment Supplier

Written by the company

We always answer the phone and turn up on time! We aim to provide a reliable and responsive plumbing and central heating service to the Basingstoke, Andover and Fleet area. Customers and engineers are supported by our full-time office. We have a clear pricing policy, charging by the half-hour, rather than a fixed hourly rate. We are Gas Safe registered, providing boiler and gas appliance annual services, boiler and central heating installation and repairs, Gas Safety checks and Landlord Gas Safety records. Our general plumbing services include repairs, leak detection, water softeners and bathroom refurbishments. Christopher Plumbing Services is approved by Hampshire Trading Standards "Buy with Confidence”, Which? "Trusted Trader" and Trustatrader. We’re very proud to have so many regular customers who are also happy to recommend our services. Visit our website to learn more about us, how we operate and our range of services. Meet the team - we show engineer names and photos and always confirm who will be attending the appointment. We're open 8am - 5.30pm, Monday to Friday. If we don't answer the phone immediately or you are calling out of hours, please don’t hesitate to leave a message - we always respond promptly!


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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Rated 5 out of 5 stars

Very quick response we had a plumber…

Very quick response we had a plumber out within an hour or so for an emergency leak and then just two days later for the main repair. Great communication and I would definitely use again

July 2, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this helpful review, highlighting our quick response and good communication.

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Rated 5 out of 5 stars

Bathroom update

We used Christopher Plumbing Services to update our bathroom.
This included removing the bath and replace with a shower cubicle, replaced the existing flooring and fitted shower boarding to all the walls.
This looks very nice.
Ben and Shane did an excellent job. Everything was done very neatly and professionally.
The guys were very friendly always on time and we were advised each day how many of them would be coming and the time they would arrive.
Christopher was always easy to get hold of too which is a bonus to actually be able to speak to someone.
Certainly would use them again.
They also tidied up well.

June 30, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this detailed review. We're pleased you were happy with the way the company operates and the work that was carried out by Ben and Shane. We're delighted you would use our services again in the future.

Rated 5 out of 5 stars

Top plumbers in Basingstoke

Christopher Plumbing have become my first port of call for any home plumbing needed. They are the only plumbers that can be relied on to respond immediately to enquiries, they always come out promptly and always turn up on time! They have done several jobs for me, including an insurance job and I have been completely satisfied on each occasion. Well done and thankyou.

July 8, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share a review and for continuing to use our services. The review title 'Top plumbers in Basingstoke' is timely! We have just refreshed our van livery to highlight the words 'Top Plumbing Services' hidden in the company name ;-)

Rated 5 out of 5 stars

I had two visits

I had two visits from Cristopher in2025.
Shane came to change a faulty 3port valve. He turned up on time and went straight to work. Within a very short space of time Shane had removed the faulty valve and inserted a brand new one. I honestly couldn't believe how quick he worked.
When the job was completed he showed me his work and demonstrated the valves operation.
I'm extremely satisfied with the standard of work. I would not hesitate to use Christopher again and recommend to relatives and friends.

The second visit was a routine check and service on the boiler. Ben came on time and carried out the work proficiently. When the job was completed he filled out the details in my service schedule and provided me with a CP12 license. He worked quietly and efficiently. I would certainly recommend Christopher for any future work.
The best most efficient company I was lucky to find.

June 26, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this detailed review. It is rewarding to know you were pleased with the way Shane and Ben carried out the work on two different occasions and that you would recommend Christopher Plumbing Services. Thank you for commenting on our efficiency too!

Rated 5 out of 5 stars

Christopher Plumbing are truely…remarkable

Christopher Plumbing are truely different, second to none. I would never think of calling anyone else, having experienced their General Plumbing, Central Heating and Boiler services over a considerable number of years. They always turn up on time, you always know who is going to knock on your door. Very easy to deal with, responsive, friendly, knowledgeable and professional. Highly Recommended 11 out of 10.

June 25, 2025
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Reply from Christopher Plumbing Services Ltd

Wow! We're overwhelmed by this amazing review! Thank you for continuing to use and recommend Christopher Plumbing Services and supporting us by sharing your experience in a review.

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Rated 5 out of 5 stars

Very quick and efficient response and…

Very quick and efficient response and fairly priced.

May 28, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this 5-star rating. We're pleased you were happy with the service and price - we hope we may assist you again should the occasion arise.

Rated 5 out of 5 stars

Dripping external tap

I contacted Christopher Plumbing who responded very quickly. The plumber who come out was very friendly and efficient. The problem was fixed within 30 minutes

June 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking a moment to submit a review even though it was a small job that was fixed quickly. Your comments are much appreciated.

Rated 5 out of 5 stars

As usual brilliant service

As usual brilliant service. Arrived on time, pleasant, polite. Great job done servicing my boiler. One extra plus is that this company contacts you with a reminder for boiler service. Fabulous.

June 3, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to submit another review, it is much appreciated.
Job: first annual service for a boiler we installed a year ago, in accordance with the manufacturer's requirements.

Rated 5 out of 5 stars

Efficient, Respectful, Well priced.

I have used Christopher Plumbing Service for around 5 years now for any plumbing job I need done. They are always easy to contact and book, punctual, well-mannered, respectful, professional, and very well priced! I would, have, and continue to recommend them to anyone who needs plumbing work.

May 9, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

An excellent review - thank you! We're grateful for your ongoing support by using our services and recommending Christopher Plumbing Services to others.

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Rated 5 out of 5 stars

Responded very quickly to an issue and…

Responded very quickly to an issue and sent someone to resolve the problem promptly. Christopher is always very friendly and helpful. They are the best company I have had dealings with. I would highly recommend

May 1, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you - we're delighted to be 'the best'!

Rated 5 out of 5 stars

Really quick and efficient response our enquiry

Really quick and efficient response to our enquiry. The plumber Brian arrived on time and despite encountering a slight problem, he completed the job of installing a new electric shower in the bathroom very efficiently. He tidied up after the job and was really polite and helpful. The price quoted was very reasonable too. We've used Christopher Plumbing twice in the past and have always been really pleased with their work. Highly recommend this company.

April 22, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting such a great review and for continuing to use Christopher Plumbing Services.

Rated 5 out of 5 stars

I needed an urgent repair on a leaking…

I needed an urgent repair on a leaking pressure valve under the sink, plus two new isolating valves. I tried several companies who could not schedule me in for several days. I tried Christopher and he scheduled me in for the following day. Communication was prompt and clear. The work carried out was first class and completed quickly. Our plumber was clean, tidy and he tested the system to ensure no further leaking. He said do not hesitate and call if I find any problem with the work. I have used this company again to replace the rising main valve and again excellent work. I recommend this company without hesitation.

April 23, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share such a comprehensive review of the company, Christopher Plumbing Services, and how the work was carried out. We're delighted you have used our services again and you're happy to recommend the company.

Rated 5 out of 5 stars

Excellent service !!

Excellent service !!
They go the extra mile and could not be more helpful.

April 30, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this 5-star review, it is much appreciated.

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Rated 5 out of 5 stars

Fantastic company

Fantastic customer service, the fastest attendance and a plumber who was professional, friendly and extremely knowledgable. I will only ever use this company in future. I know how rare it is to find such a great company and service.

April 7, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this great review and we're delighted to know you will continue to use our services when the occasion arises.

Rated 5 out of 5 stars

Excellent for over ten years

Excellent. Have used Christopher Plumbing for over 10 years. Always arrive on time and do a great (and tidy) job. They've done all kinds of jobs from new boilers and bathroom fitting down to minor leaks. Great business, wish there were more like them.

March 31, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you! What better endorsement of our services than a great review from a regular customer who has used Christopher Plumbing Services for more than a decade?

Rated 5 out of 5 stars

Fixed Leak

We needed to have a small leak fixed, which turned out to be a faulty valve connecting the water softener to the mains supply. I emailed a query using the website on the Sunday evening and got a response and appointment by email within 30 minutes. The work was completed well and tidily and to budget. The plumber was very flexible and was also able to advise on and fix another small leak on a washing machine connector. We have used Christopher Plumbing Services on a number of occasions in the past and they are always our first point of contact for any plumbing issues we have.

March 25, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting this detailed review after using our services again. We're delighted to be first on the list!

Rated 5 out of 5 stars

Christopher Plumbing was very professional

Christopher Plumbing were very reactive when I rang them to have my leaking taps being fixed. The next day -after an initial inspection- a couple of very good new quality bath taps were installed, my new bath tub was expertly re-siliconed + re-grouted. All this work was very professionally carried for a decent price tag. Thank you Christopher Plumbing.

March 26, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share a review. We're pleased you were happy with our responsiveness and professional workmanship.

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Rated 5 out of 5 stars

Highly Recommended!

I have used Christopher Plumbing several different times for quite a few years for a variety of reasons/issues and have always found them easy to get hold of and offer practically an immediate time for a plumber to come out, I'm the one normally delaying them!
I am very happy with the work they have done, they're always very courteous and explain what they will be doing and show me the issues I'd had, like the hole in the pipe or why the toilet had stopped flushing etc. It gives me lots of confidence in them.
I would definitely recommend them as a company to go to if you're in need of a plumber.

April 4, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for this review and for recommending our services. We know how important it is for customers to have confidence in the company visiting their home to carry out work.

Rated 5 out of 5 stars

Great local trusted Plumbing Service

Have always had great service from Christopher Plumbing Services and they are quick to respond to emergency situations. Good service and great value for money! Highly recommend.

March 12, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for submitting this 5-star review and recommendation. We're extremely proud to have so many regular customers.

Rated 5 out of 5 stars

The installation of our new central…

The installation of our new central heating boiler went without a hitch, thanks to Martyn's skill and professionalism. He was polite and informative at all times. Many thanks to Christopher Plumbing for making it a swift and no nonsense experience.

March 6, 2025
Unprompted review
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Reply from Christopher Plumbing Services Ltd

Thank you for taking the time to share this great review.

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