Chronicle Computing Reviews 

49
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic service! Having recently started our Chronicle journey, I have raised a number of tickets with the service desk and each time, the response has been quick and very helpful. Fantastic sup... See more

Rated 5 out of 5 stars

I recently called Chronicle's support helpline and spoke with Adam, who was incredibly helpful in getting our tablets up and running. He provided clear guidance and showed great patience, making the... See more

Rated 5 out of 5 stars

I have been using Chronicle at work now for around 2-years. I am not necessarily the most tech savvy user and often need to use the many help and training featuress Chronicle offers. Whenever I hav... See more

Rated 5 out of 5 stars

Really impressed with this product. The smart phone location was very accurate which is really important for our business. The overtime is automatically calculated making payroll a smooth process. The... See more

Company details

  1. Software Company

Written by the company

Time and Attendance solution by Chronicle Computing for UK companies. Simple and easy to use with a variety of data capture devices and set up help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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4.8

All reviews

(49)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Timely Service

Pretty much always get replies within an hour of raising a ticket, with either a fix or a promise of looking into any issue. Fantastic service

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. Have been with Chronicle for just over a year now and couldn't recommend their systems enough. Very helpful and friendly and alway's showing new and easier ways to use the system.

June 14, 2023
Unprompted review
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Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish, made the process very easy and always did what was promised without fail, with no hidden fees or catches. The IT support desk staff even manage to always seem to be happy to answer my silly questions. Can see why they retain so many of their customers for years! Simple, easy to use and great support!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend the Chronicle clocking in system

I highly recommend the Chronicle clocking in system, especially when paired with the phone app. The app is user-friendly and makes it easy for employees to clock in and out from anywhere. Additionally, the customer support team is top-notch. They are always available to help and resolve any issues I have had in a timely manner. Overall, this system has made managing employee time tracking and holidays a breeze.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent, powerful time management system

We adopted Chroncile software initially for Time & Attendance management and so far have had great success. Chronicle support has been excellent and all queries we had have been address promptly. We are now looking to expand into the HR management capabilities of their system which again looks to be an ideal fit for our company

December 9, 2022
Unprompted review
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Rated 5 out of 5 stars

User friendly system and great service and support

Complete novice prior to Chronicle with clocking in systems so they had their work cut out with us! From start to finish they have looked after us, helped us set everything up, continued support with a wonderful team of techies and quick to help if we log a query. Highly recommend.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly staff and a great suite of…

Friendly staff and a great suite of software that is very flexible within its operation.

A very real challenger to those large WFM companies out there, I’d definitely encourage you to manage your team with Chronicle and give the software a try.

February 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Thoroughly recommend!

We have been with Chronicle now for several years and use their facial biometric readers. It's great and saves me significant time each week on preparing timesheets, validating overtime and approving holiday requests.

Thoroughly recommend!

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

Total Crap

What a totally useless system, and don't get me started with the app clumsy, naive, can't be used without facial recognition even though you have your own password. Take my advice just don't bother

January 17, 2022
Unprompted review
Chronicle Computing logo

Reply from Chronicle Computing

Hi Antony,

Trust pilot is a valuable tool for Chronicle as a business, I, therefore, need to set the record straight.

The app can actually work with or without facial recognition, but this is dictated by your employer not you as an employee. It is clearly in their interests to confirm your identity when working remotely from a security and health/safety perspective. If you feel aggrieved you need to take this up with your line manager.

Rated 5 out of 5 stars

Good Aftercare Service

We are a relatively small preschool charity and have easily transitioned into using this system. I cant fault Zac at all, he has been really patient and is always willing to help. there are a few things that i feel could make the system better (administrator can login/logout for staff if someone rushes off for emergency, apply shifts from a specific date until a specific date) but these things dont affect the usability of the system it would just add so much more value and convenience and be a good selling point. i have been assured that these sorts of things are in development which is reassuring.

October 13, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, the set up time was very quick and aftercare has been great!

Using the system for our holiday tracking and covers what we need for the whole team.

Would recommend Chronicle in a second.

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Great system and support

Great system and support

We started using Chronicle in March 2020 after a very straightforward set up. The system is easy to use and the team at Chronicle are very quick to help and advise.
Would certainly recommend for anyone that needs a mobile clocking in system. Shifts are easy to set up and manage and the exceptions highlight any clocking issues prior to payroll reporting.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great solution & team!

Great solution, easily implemented and the online training materials and videos really helped get this integrated into our business.

We did the 30 day free trial and soon realised benefit this would bring and went ahead early.

I used to spend 2-3 days preparing payroll (often with a few mistakes) now it takes around 1hr!

I would thoroughly recommend Chronicle not only for their solution but also the personal service from their team.

October 25, 2019
Unprompted review

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