Chronofinder Reviews 

265
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the team's professionalism, helpfulness, and extensive knowledge in their field. Many appreciate the seamless and reassuring buying process, noting that the staff makes what could be a daunting decision feel straightforward and comfortable. The quality of the products is frequently mentioned, with people receiving watches in immaculate and perfect condition, often sourced quickly to meet their specific requests. Reviewers also value the excellent communication and responsive service, which contributes to a highly recommended and satisfying overall experience.

What people talk about most

Product

People report positive experiences with the product, consistently expressing high satisfaction with the... See more

Service

Customers consistently note positive experiences with service, describing it as flawless, exceptional, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

User experience

Customers had positive experiences with user experience, with many describing it as outstanding and seamless... See more

Quality

Clients share positive opinions on quality, consistently receiving watches in beautiful and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have dealt with Callum and Lewis for many years now and purchased around 15 watches from them over this time. In this market trust is a huge thing, these chaps have never let me down, always ho... See more

Rated 5 out of 5 stars

Incredibly knowledgeable! They steered me through the whole buying process with ease and made the whole thing pleasurable. They were recommended to me by a colleague that had just bought from them, an... See more

Rated 5 out of 5 stars

Visited Callum and Lewis last week. They fitted me in for a last-minute appointment, and I’ve got to say the service was excellent. They were welcoming, friendly, and knowledgeable, with a great, secu... See more

Company replied

Rated 5 out of 5 stars

Having only bought from watchfinder in the past, I was nervous to buy elsewhere when investing in my next watch. I can honestly say the service I received was second none, with great advice and patien... See more


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

265 reviews

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5.0

All reviews

(265)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best service

I’ve known the guys at chronofinder for a while now and brought 2 watches off them. All I can say is the service was incredible , watch was as described and I was given great advice on future investment pieces amongst other things. The second watch I purchased the guys drove to the airport before I was due to fly out on honeymoon so I could wear the watch on holiday. Thanks guys , I’ll be buying again 👍🏼

May 11, 2022
Chronofinder logo

Reply from Chronofinder

Hi Martin,

Thank you for the positive feedback, and for your continued business.

We couldn’t let you go on your honeymoon without the new Batman 😄👌

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Great guys to deal with !!

Great guys to deal with , very professional , will do business again .

June 5, 2022
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Reply from Chronofinder

Hello Jason,

We're really happy to hear that you had a positive experience with us.

Thank you for your kind review and for choosing Chronofinder!

Rated 5 out of 5 stars

Excellent service

Excellent service
Will come again.
Thanks guys

October 19, 2022
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Reply from Chronofinder

Hi Maharaj,

Thank you for purchase and for choosing Chronofinder.

Congratulations on the new watch!

Rated 5 out of 5 stars
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Reply from Chronofinder

Hello Mr Davies,

Thank you for the kind feedback, we are really happy to hear you have had a good experience with us.

Thank you for the continued business over the year - we look forward to doing more together soon!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Great communication great price very…

Great communication great price very satisfied with the service would highly recommend

April 4, 2023
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Reply from Chronofinder

Hi Ashley,

Thank you for the positive feedback, we really appreciate it!

We are glad you are happy with your purchase, enjoy the new watch!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Super professional, nice guys, fair prices, and most importantly no BS!

I’ve purchased quite a few watches over the years from Lewis and Cal.The experience has always been great, super professional, reliable, fair prices and most importantly no BS. I’d highly recommend them to any one.

April 1, 2023
Unprompted review
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Reply from Chronofinder

Hi Tommy,

Thank you very much for the positive feedback!

It’s been a pleasure to deal with you over the years and we look forward to doing more business together in the future.

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Highly Recommended

Callum and Lewis are honest and easy to do business with. I’ve purchased and sold watches a few times with Chronofinder and it’s always been a smooth and easy transaction. They also sourced me a watch at short notice and was able to collect same day. Would recommend their services and I’ll definitely use them again in the future.

December 2, 2022
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Reply from Chronofinder

Hi Ash,

Thank you for the kind words, and for all of the smooth transactions over the years.

Looking forward to the next deal!

Rated 5 out of 5 stars

Very good communication and aftersales…

Very good communication and aftersales service.

June 2, 2022
Chronofinder logo

Reply from Chronofinder

Hi Rob,

Thank you for the positive feedback and we are really glad to hear you had a good experience with Chronofinder.

Congratulations on the new watch!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The guys at Chrono are friendly, trustworthy and very knowledgable. Anyone who is looking for a luxury watch should definitely be in touch with these guys.

June 12, 2022
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Reply from Chronofinder

Hi Kieran,

Thank you very much for the positive feedback.

We are glad you had a good experience with Chronofinder and that we managed to source you the watch you were after.

Congratulations on the new watch!

Rated 5 out of 5 stars

Lewis s really good advisor and source…

Lewis s really good advisor and source of your dream watch quickly.
Highly recommended!!!

March 31, 2023
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Reply from Chronofinder

Hello Prathan,

Thank you very much for the positive review, and for choosing Chronofinder for your new watch. We are glad you are happy with the GMT!

Rated 5 out of 5 stars

Fantastic knowledge and service

I sold several Rolex models I'm no longer interested Chronofinder, and I had an excellent experience. The guys at CF know the industry and market very well and are always happy to help. The quote they give me is always fair. Will definitely buy, sell and exchange with them in the future.

April 13, 2023
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Reply from Chronofinder

Hi Yian,

Thanks for the kind words and for the continued business. It has always been a pleasure to deal with you and we are looking forward to the next one!

Thanks again.

Chronofinder

Rated 5 out of 5 stars

Quick response in helping me source a…

Quick response in helping me source a watch I was looking for. Very helpful

April 12, 2022
Chronofinder logo

Reply from Chronofinder

Hi Seif,

Thank you very much for the review and we are glad we were able to source you the watch you were after.

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I’ve sold a couple of pieces through…

I’ve sold a couple of pieces through Lewis at Chronofinder and both transactions have been smooth and swift. Would recommend if looking to sell your AP or similar.

May 31, 2022
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Reply from Chronofinder

Thank you very much for the review Mr Kutner. It was a pleasure dealing with you and we look forward to doing so again in the future!

Kind regards,
Chronofinder Ltd

Rated 5 out of 5 stars

Highly Recommend

Excellent and smooth service. Despite being Easter Sunday, Callum contacted me promptly after I sent my enquiry. He was a pleasure to deal with and it was a very smooth transaction. Thank you for the fantastic service. Highly recommend and look forward to contacting you again in the near future

April 10, 2023
Chronofinder logo

Reply from Chronofinder

Hi Pamela,

Thank you for the feedback and for choosing Chronofinder to sell your watch.

It was a pleasure dealing with you and we look forward to doing so again in the future!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I have done a couple of deals with…

I have done a couple of deals with Lewis and Callum and I can really vouch for their professional attitude and trustworthy approach. Their communication is very direct and accurate - would definitely recommend doing business with them

October 26, 2022
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Reply from Chronofinder

Hi Mike,

Thank you for the review and for the continued business over the years.

Looking forward to our next deal!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Rolex

Exquisite and rare watches. Great service thanks

February 13, 2023
Chronofinder logo

Reply from Chronofinder

Hi Victoria,

Thank you for the positive feedback and congratulations on your new purchase!

Kind regards,

Chronofinder

Rated 5 out of 5 stars

Great trustworthy service - would use again

I purchased from Callum at Chronofinder. Having never bought from the second hand watch market before, I wanted to avoid the obvious pitfalls, I researched and found the Chronofinder Instagram page, and having seen the quality of the pieces I reached out to Callum when he posted a picture of the piece I wanted.

Callum was happy to answer all of the questions I had, offered me more pictures and details, was quick in responding and I found his service very trustworthy, accommodating and easy to deal with! I bought with confidence from Chronofinder, and picked up in person. I left a very happy customer, and would be happy to recommend Callum and Chronofinder to peers. 5* service.

October 12, 2022
Chronofinder logo

Reply from Chronofinder

Hi Dal,

Thank you very much for the fantastic review.

It was a pleasure dealing with you and we are glad to hear you love the GMT.

Kind regards,

Chronofinder

Rated 5 out of 5 stars

I have bought a few pieces from these…

I have bought a few pieces from these guys over the last 4 years they have and excellent service as we do find it hard to get prestige secondhand watches in Ireland and uk 🇬🇧 🇮🇪 ⭐️ ⭐️ ⭐️⭐️⭐️

April 13, 2023
Unprompted review
Chronofinder logo

Reply from Chronofinder

Hi Robert,

Thank you very much for the positive feedback and for the continued business over the years.

Looking forward to the next deal!

Kind regards,

Chronofinder Ltd

Rated 5 out of 5 stars

Excellent honest service

Have done business with Lewis and Callum on several occasions, they have a great knowledge of the market
And this is reflected in the excellent service that they always deliver, nice people to do business with.

March 1, 2023
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Reply from Chronofinder

Hi Tony,

Thank you very much for the positive feedback, its been a pleasure to deal with you over the years.

Kind regards,

Lewis & Callum

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