Citygate Reviews 

Acknowledge you as soon as you enter keeping you informed on what is happening with your vehicle.great service and pleasant and approachable staff
Coffee machine is a win win

Chase is very polite does a good job sorted everything out nothing is a problem
Good service by Chase

Great service and Marc Johnson kept me updated on progress.

Very swift turn around for my vechicle Samantha and the staff was very friendly and helpful.

From booking to work output,the procedure was smooth, fast and highly efficient.
I'm much impressed by the quality of work carried out on my car and excellent customer service and relationship.
I can confirm that the team have demonstrated high skills and knowledge, and professional acumen.

The service was first class with a warm welcome from the smiling ladies at the reception desk, followed by a great care and attention by Mr Raj and his team
My issues were dealt with, but also other concerns which appeared after my visit.
A good communication from Raj who explained all the work and processes and strived to make sure everything was perfect!
The only negative is the high prices charged (ie: £258 for Oil change).

The staff very helpful and professional

I had a waiting appt. Service performed promptly.
Staff friendly and polite.

The best service and engineering team of all KIA UK.

Excellent staff. Courtesy car ready your employee even drove it out for as parked in a tight space.

Josh was very helpful and communicative.
St Albans Hatfield Road is not on your list of locations below.

Amy in Sales was very kind and helpful in organising for us to have another lease car and also the Receptionist was very caring in giving us a drink and making sure we were ok whilst waiting for our Seat Arona serviced. The Service engineer was also very helpful in sorting out the clock in our car.

I have been taking my cars to citygate for the past 10 years for service and Mot
The staff have always been friendly, helpful sometimes above and beyond and courteous. And they are not expensive like most people think.

Laura was a pleasure to deal with from start to finish. She was professional, courteous and couldn’t have been more helpful.

As always excellent quality work as well as brilliant custom service.

They have always been accommodating

My experience with Citygate was excellent from the time I book my vehicle for it's annual service check up to the time I collected my car after the service.
Claire was very helpful and very efficient. She explained well the status of my car and future checks for the vehicle.

Quick and helpful

Chase was amazing she helped me with all enquiries 10/10 service