CJ Reviews 259

Very bad customer service. They hold your publisher commission and don't reply you. They are robber.

Set up an account with them to compound the work I do with other companies (Impact, Rakuten, Amazon) for two twitter accounts that have a combined 70k followers. Once accepted, I started with GameFly.

Using CJ's link building tool always created a bad URL that confused followers and sent them to a weird trial page I wasn't trying to share, so I adjusted the URL I shared so people could actually *find* the deal GameFly wanted me to share with them.

This upset CJ, who sent 20 questions asking what I was up to and threatening to close my account if I continued any suspicious behavior. I explained what I was doing and why, and they seemed satisfied with that and we went on our way.

Fast forward a few weeks later and it happens again. This time they say they're killing all proceeds from the link I built and threatening to remove my association with GameFly. I had made a total of 20 sad dollars at this point — compared to hundreds at Impact and thousands at Amazon/Rakuten during the same short phase of time — so I told them fine, remove me from GameFly. Not worth all this hassle to prop up a dying company anyway.

All was left as is, and I generally put CJ on ignore for a while, only to check in a few months later and see I had a $95 balance and no payouts. I sent a support message asking why. Two weeks later they finally replied and just said they're closing the account and returning the balance to the advertisers. No other explanation given.

I'm not too busted up over it — it's a drop in the bucket and I didn't put in any hard work to accrue that $95. But I imagine a lot of folks just getting started who scratch and claw their way to that kind of money, only to get screwed by a company with lousy tools and lousy employees, would feel a whole lot worse than I did. If you're on the fence or just getting started in this business, check out Rakuten/Impact/Amazon. Stay away from this junk company.

I logged in but found their website too confusing for a beginner. I managed to find companies with affiliate programs but could not integrate CJ's website with theirs.

Saturn Wang was very helpful and understanding. He took the time to answer all my questions and help me step by step!

People trashing this are absolute clowns who probably commit fraud for a living. They haven't been paid because they've violated terms and conditions that are explicitly set by the network and advertisers that do business there. Don't follow these rules and you won't get paid. Congratulations on burning PPC money when you're not allowed to bid on branded terms guys! It's really easy to catch. Ignore all of the bad reviews. Seriously I was appalled to see this networks reputation on trust pilot. It immediately prompted me to stop what I was doing and write a review.

This is the largest affiliate network on the planet and if you're a good SEO, Email, or social media publisher, there's no better place to monetize your traffic and do business than CJ. I have put advertisers on this network in the automotive space and have generated millions per year in revenue for my advertiser and the publishers we paid (25% commission on a digital sale for a course). They don't lie. They facilitate over 13BN in transactions with their link tracking and postback system. Brands like Liberty Mutual, cars.com, and many others all do business on CJ for a reason. It's not cheap to be on the CJ network. They are serious about accurate and high payouts for vendors who actually drive valuable leads. If this is you, sign up. If you have more than 10k per month in SEO traffic I highly recommend the content certified program.

Terrible company, they deactivated my account with no warning, no reason whats wrong I had done. This is completely unacceptable, non professional company, Avoid it

Too arduous and closed acct before used. But for others experiencing Non Payment - Should Sue.

Each unpaid publisher should sue them AND THEIR ADVERTISER in small claims court - to see if the advertisers are being charged for sales, that are not being passed on to publishers.

They would have to verify total charges to the advertiser/ payouts to sales publishers, to the court or would lose in small claims court.

Also their Advertiser would not like it if they had multiple small claims for not paying publishers especially if a public company.

Terrible company, just like the others, they deactivated my account with no warning due to invalid clicks and they referenced a domain name which is not even in use lol, bunch of fools. Use impact or go directly with the affiliate bypassing these turds at cj.

At my previous consulting assignments, some of my ex customers have used CJ for advertising offers via affiliates. For some reason most of them have avoided CJ. Those customers have had online sales between 100 - 320 MUSD per year, of which affiliate sales was a minor part. Most sales came from SEO and SEM.

Now I thought that I would give it a try to be a publisher for companies in other geographies than where we usually work as a digital marketing and e-commerce consultants. I have an incorporated company, which in my country comes with a bit more safety in knowing that it's operated under special and stricter laws than small businesses. Ok, so I registered an account with them. I went through their tedious process of registering my company, uploaded all the required documents, uploaded the tax form (W8-BEN-E), entered the payment details. After a few days the account was approved. I even logged in to it, all looked ok. They didn't have any offers that fit my traffic sources then.

2-3 weeks later on my quest to find an affiliate offer that fit a traffic source, I logged in to my CJ account just to find that they had deactivated it. What!? They hadn't even sent me ANY form of information telling me of the deactivation. NONE!

I thought it was a mistake of course so I wanted to contact their support, but heeeey, in order to contact their support you have to login to >drumrolls< the account that they had deactivated. It is simply IMPOSSIBLE to contact them.

Publishers don't need CJ, there are other affiliate networks with better offers and where they treat their publishers well. I am amazed by that CJ is still in business. I know that I will return their favor of not treating me the right way, by contacting my previous customers, big advertisers and our partners using them, and inform them how CJ's shady business works. Since they reject affiliates and advertisers don't want them, then of course an idea could be that someone is using CJ to some sort of laundering business.

Similar to that we have stopped a BIG payment gateway at one of the biggest e-commerce groups in this part of the world to be used on their 42 sites, I look forward to tell the CEOs I have worked with, currently works with and will work with how CJ treats their publishers. NO ONE wants to be associated with such scammy operations as CJ. Unethical operations such as CJ have no rights to exist and should be put out of business.

I am ok. CJ won't be. At least we never generated any sales with them. Always something that they didn't steal any commissions, they just stole my time to sign up and go through their tedious sign-up process.

My best advise for anyone who wants to sign up with an affiliate network, is to skip CJ. It's sad to see that I couldn't set 0 stars, because this became a 1 star review and they certainly do not deserve even one star.

The site ban people without any warning. They can help publishers to reform the content but they ban them!

If you don’t generate constant earnings, they apply a fee to your account and take back what they should owe you until you are at zero, at which point, they deactivate your account. But you also can’t get a payout because the minimum threshold for a payout might not be reached. What a terrible system. Like they say: “the house always wins”.

They will ask you for hefty advance payment of $3500. Best part is that they also charge 30% on every transaction.

They are all about the money and not about the affiliate marketing. See their rating. Total waste of time and money.

STAY AWAY!

Commission junction is FRAUD and SCAMMERS .They do not pay affiliate commission . in that platform an Advertiser name STUDENT LOAN HERO is the biggest FRAUD and SCAMMERS. Beware of them.

NOTHING HAPPENED for 2 weeks

Yet I have sales I dont know why, customer service unresponsive and like whoa lo and behold my comish is not happenin i guess

It's an scam. I referred 2 of clients and they purchased hosting but I got no commission. I contacted to customer support and no response til now. It's been almost 4 months I wrote mail to customer support. Totally waste of time.

The biggest scammer company I've ever seen.
Network quality team of CJ is a very bad team.
They don't pay the commission to their publishers even
we promote in a good way. They don't listen anything from publisher end. Network quality team is a very irresponsible team! They never reply any email.

I was promoting only on my website. I've posted link only on my website. And on the network profile I described that I will promote on my website. But still they suspended my account when it was time to get paid. I can highly ensure that they just stealing commission of their publishers. They should be polished by the US govt for cheating their publishers.

These MF's are scammers. They offer no support to publishers. Even if you earn your commission legitly, they will not pay. They close accounts on payday and never bother to explain why. Also, their support sucks. They are very cocky. Please, Please stay away from them and join some other affiliate network.

this company doesn't respect their publishers, didn't respond to their messages or emails the worst support I had ever seen

Awful. Made sales and deactivated my account the next day for no reason. No idea if it was some dumb algo acting up on their end or human-based.

Went through a lot of time and work to get these sales, all organic traffic, so it's disappointing to get screwed out of them.

No response from customer support. Total disappointment.