CKB Estate Agents Reviews 

115
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We had a great experience during the house viewing. The realtor was very friendly, professional, and explained everything clearly. Everything was well organized and on time. We arrived a little late,... See more

Rated 1 out of 5 stars

My husband and I enquired about compensation for 2 months of low water pressure and periods with no water. The estate agent told my husband via telephone that the landlord would only offer 400£ com... See more

Rated 5 out of 5 stars

I recently had the pleasure of going to CKB estate agents in search of a new home. I found Emily really helpful. She was very informative, polite and knowledgeable, no question was too much trouble. I... See more

Rated 5 out of 5 stars

I had a lovely experience at a house viewing with Cristina over the weekend. Although the property was not the right one for us, Cristina was very friendly and knowledgable, providing helpful informat... See more

Company details

  1. Real Estate Agents

Written by the company

CKB Estate Agents was founded by cousins Cengiz Kemal and Kemal Bicer back in 2014. Before they founded CKB they already had a vast amount of experience with property and loved the industry, but were dissatisfied with the negative image of estate agents and the service agents were providing. Fed up with poor standards of client service, their solution was CKB Estate Agents, a modern estate agency based on traditional values of honesty, integrity and loyalty. CKB Estate Agents offer a modern approach to the Estate Agency Industry whilst keeping inline with traditional values and morals. They specialise in Sales, Lettings, Property Management, Land & New Homes, Developments and more. Why Use CKB Estate Agents? We are an established and independent estate agency that has been serving the local community since 2014. Our success has been built on a solid foundation of providing a friendly, personalised and highly professional service to suit the individual needs of all our clients. Our dedicated team of property professionals will be working very hard on your behalf to ensure you receive a service that’s second to none. To confirm a commitment to our professionalism and the services we offer and to give our clients total peace of mind and complete assurance every step of the way, we are members of the following professional bodies: Trading Standard Institution NAEA Propertymark The Property Ombudsman Contact us today to find out exactly why we are one of South London's most trusted, independent estate aggents.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.3

All reviews

(115)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

CKB have the personal touch we were looking for.

Cengiz and the team at CKB have been fabulous from start to finish. Professional yet personal and understanding throughout.
Cengiz worked with our specific needs as a young family looking to upsize and guided us through the whole process. We were able to secure an offer in super quick time.
CKB have a real personal touch which we think makes them stand out from other estate agents.
Highly recommended.

February 23, 2019
Unprompted review
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Rated 5 out of 5 stars

5* for the legends at CKB!

CKB estate agents were very professional with helping us with our first property tenancy. Kelly and Fatlum were a pleasure to work with and we had some good banter along the way!

Fatlum helped us with all the necessary paper work and once we had moved into the property, Kelly was brilliant at resolving any issues we encountered.

Highly recommended!

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Rental made easy!!!!

Kelly has been the most helpful member of staff I’ve ever met she made sure we were always in the loop with what was going on and also what needed to be done as this was our first time renting.

Kemal was always there when we needed him, honest and his seemed to easily get the job done!

They have both made the most scary process for us Simple and Worry free!!!! We cannot thank them enough.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

CBK Team and Cengiz Kemal

Hi my name is Angel Nevado
This is the best state agency, I would recommend this company to anyone.
the attention to the client is great ,very friendly , and very professional,
they are always punctual in the schedule and very educated in the way of talking to people,
and Cengiz Kemal is a very nice person , always willing to help you with a smile,

Thanks to Jack Baxter and especially Cengiz Kemal, I have managed to sell my house in less than 15 days, and a the same time Cengiz Kemal has helped me to get my new apartment,
I am very grateful to all the team and especially to Cengiz Kemal
if I have to evaluate from 1 to 10, I would say 10 without doubt for the professionalism and excellent service of this team.
I would highly recommended CKB

Thank you very much guys,
I appreciate everything you have done for me

Regards
Angel N

February 15, 2019
Unprompted review
Rated 1 out of 5 stars

Rude and unprofessional staff

I had the worst experience with CKB agent. I got a house through them and after a year, they increased the rent, we initially didn’t accept the rent increase and after thinking about it we accepted, only for CKB to ask us to leave despite the fact that we always paid on time and kept the house in good condition. They took us to court and forcibly kicked us out. It was a very terrible experience as we had to quickly sort out other form of accommodation on a short notice. The staff are so rude and unhelpful. They didn’t help when we complained about the landlord, all they were concerned about was the rent being paid on time. They are very unprofessional and rude. Now it’s time to collect our deposit, and they don’t want to release it despite the fact that we left the house in a very good condition. We were only there for a year and a bit...

December 17, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent agency

CKB is the best. They made everything very easy for me, from moving in to moving out and everything in between.
Fatlum and Kelly were great every time. I had an issue with the washing machine in the apartment and it was deal with in no time.
Everyone is always on top of everything. I would recommend them in a heartbeat.

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

Best estate agents I have been with

Very friendly and professional. Answered any questions by email within an hour or two, didn't waste any time when visiting the estate agents making it a very seamless process having only to visit once. Arranged a viewing very quickly and were helpful at every stage. Have checked that everything with my new property is good. Couldn't recommend more.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service for Tenants

We have been renting flat through to the agency for 2.5 years. Always very friendly approach. Also always very helpful. At the end of tenancy everything was quick and smooth. Overall we were very satisfied with the customer service. I would definitely recommend this agency.

June 11, 2018
Unprompted review
Rated 1 out of 5 stars

Devious and untrustworthy

Were polite and efficient on the phone so initial signs were good. So we went all the way across London after work for a flat viewing. Got to the flat. Found it's above a vaping shop - a total deal breaker as most mortgage lenders won't lend. Listing made no mention of it, no photos showing it. All artfully angled to show only the conventional parts of the building. An honest agent would include this information in a photo or state 'above commercial premises' in the listing. But CKB employed amateurish sleights of hand to bring a heavily pregnant woman across London to a totally unsuitable property. Well done. You wasted everyone's time (we didn't even go inside), you're not trustworthy and we won't be using you again.

June 8, 2018
Unprompted review
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Rated 5 out of 5 stars

Exceeded expectations on property sale

Kemal Bicer, one of the directors, led on the sale of my property from the valuation all the way to the completion of the sale. I found Kemal to be highly knoweldgeable about the market and very professional in his approach. Kemal led on the viewings and screened all potential buyers to ensure there were no time wasters, which was incredibly helpful. The agent was highly dedicated to getting the best sale for me so I will definitely use CKB again. I have already recommended them to my friends who are also about to sell their property. Thanks Kemal!

June 3, 2018
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

I’ve been CKB’s client for more than 4 years now. They have always found a suitable tenant in a very short time for my property. They are very friendly, professional, reliable and very fast. Since I’ve been with this agency, I have never had any problem finding a tenant. I must thank Kelly for her recent good work, also thanks to Kemal and Cengiz who are very helpful and have done their best for me. Wish them all success.

May 1, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly and on top of things !

CKB helped me buying my first and only property for my family . It was a smooth process as they are always on top of things in a very profesional way . In addition they are very friendly and trustworthy . Highly recommend CKB!

April 27, 2018
Unprompted review
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Rated 5 out of 5 stars

Highly recommended

Highly recommended. I know them three years and I'm very happy with their trusting services. Very sociable and friendly atmosphere all the time.

April 12, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent, so happy with the service we have received both buying and selling. Wouldn't hesitate to use CKB again or recommend to our friends and family.

April 12, 2018
Unprompted review

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