5 Star . 100 % Customer Care . Purchase was the cheapest cost WITH a lovely FREE Gift ( handed to my Father for cleaning his car ) Mirror & Windscreen Cleaner Spray . Very happy with also fast track D... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used cleanstore quite a few times over a period of six or seven years usually for nilfisk machines or accessories. Orders are always correct and delivered quickly . Have found their prices... See more
Company replied
Ordered some Ninja saucepans. Was sent a free gift of some car wash/wax- best freebie I have ever received. Saucepan set was best price found& delivery was prompt. I did call customer services as ‘mys... See more
Company replied
I have a great experience with this company. I ordered a mini high-pressure washer. Refurbished, class B. They sent it quickly with free shipping. The goods arrived in a regular cardboard parcel box.... See more
Company replied
Company details
Written by the company
Cleanstore provides quality cleaning machinery & products for delivery across the UK.
Contact info
United Kingdom
- 01293 778 737
- sales@cleanstore.co.uk
- www.cleanstore.co.uk
3.9
Great
841 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic company
Fantastic company. Excellent service. Professional, efficient reliable and
The item arrived promptly. Would recommend 100%
March 6, 2025
Unprompted review
Reply from Cleanstore
Hi Ann,
Thanks for taking the time to submit a review & it's amazing to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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good service
March 20, 2025
Unprompted review
Reply from Cleanstore
Hi John,
Thanks for taking the time to submit a review - it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Amazing service
Amazing service my Karcher power washer failed after 12 months all quickly sorted between Cleanstore and Karcher. New one arrived today. Outstanding service will definitely use again.
March 22, 2025
Unprompted review
Reply from Cleanstore
Hi Margaret,
Thanks for taking the time to submit a review. It's brilliant to hear you were happy with our aftersales service & we're glad we could help get this resolved for you!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Clear communication and fast delivery!
Clear communication and fast delivery!
I was doing a lot of comparisons between different online platforms and clean store was not only cheaper than Ebay / Amazon but we're also giving 10% discount +
x2 free gifts .
February 24, 2025
Unprompted review
Reply from Cleanstore
Hi Mr Palmer,
Thanks for taking the time to submit a review & it's superb to hear you were happy with our communication, delivery service & prices!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Reply from Cleanstore
Hi Alex,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with your experience & our customer service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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What more could yoo want
What I wanted, at a good price, quickly delivered and a quality product. What more could you want. Nice one Cleanstore.
March 20, 2025
Unprompted review
Reply from Cleanstore
Hi Brian,
Thanks for taking the time to submit a review & it's awesome to hear you were happy with our prices & delivery speed!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Super quick and reliable service
What a gem of a find on the internet! Less than 24 hours between placing our order and receiving delivery. What service! The mower was extremely good value and was quick and easy to order from their website. I can highly recommend using Cleanstore and shall be using them again in the near future they have a great range of quality products. Yet to receive our mystery gift, but really pleased with our purchase, thank you.
March 11, 2025
Unprompted review
Reply from Cleanstore
Hi Sue,
Thanks for taking the time to submit a review - it's lovely to hear you were happy with our speed of delivery, prices & service, as well as your new lawn mower!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
A good reliable and professional…
A good reliable and professional Supplier.
March 15, 2025
Unprompted review
Reply from Cleanstore
Hi Brian,
Thanks for taking the time to submit a review & it's great to hear you were happy with our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Super customer service from Cleanstore!
Super customer service from Cleanstore! My Ava pressure washer came with a cracked foam cannon bottle (Ava's fault - poorly packed box) and Richard sorted me out very quickly with an entirely new, like for like replacement foam cannon. The order itself was already on sale and came with a ton of free bits and pieces, so yeah really good experience.
March 11, 2025
Unprompted review
Reply from Cleanstore
Hi Steven,
Thanks for taking the time to submit a review - it's brilliant to hear you were happy with your shopping experience & our customer service - we are glad we were able to resolve this to your satisfaction!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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Perfect customer experience
I purchased a karcher detergent pouch from this company. The website was easy to navigate and the ordering process was quick and simple. The price was exceptional and no other site could match their price. Although I did have an issue with the courier service regarding delivery after contacting Cleanstore they immediately answered my email and forwarded a replacement by a different courier. Fast forward into a new month and my original parcel was finally located by the couriers and forwarded to me.i contacted Cleanstore who advised to keep the parcel even though I was willing to pay! That’s excellent customer service is it not! I would not hesitate to recommend this company.
February 14, 2025
Unprompted review
Reply from Cleanstore
Hi Alyson,
Thanks for taking the time to submit a review. It's superb to hear you were happy with your shopping experience & our customer service - we are glad we were able to resolve this to your satisfaction!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Efficiency personified
First class service with very prompt delivery. Excellent people to deal with. Many thanks
March 4, 2025
Unprompted review
Reply from Cleanstore
Hi Allan,
Thanks for taking the time to submit a review - it's excellent to hear you were happy with our service & speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Will be buying again from them top store
Bought pressure washer on Friday online and paid for delivery on Saturday. DHL messed up and I didn't get my delivery. Called them on Monday got my money back for Saturday delivery and they sort it out and DHL deliver next day . Great customer service will be buying from them again Thanks Cleanstore
February 28, 2025
Unprompted review
Reply from Cleanstore
Hi Luk,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our customer service & that we could get this resolved to your satisfaction.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Easy to order
Easy to order and clearly an original part, the only negative is delivery took a little longer than expected.
January 27, 2025
Unprompted review
Reply from Cleanstore
Hi Danny,
Thanks for taking the time to submit a review & it's great to hear you were happy with your order.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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got in touch with the company for…
got in touch with the company for information and they responded well with no problems.
January 13, 2025
Unprompted review
Reply from Cleanstore
Hi David,
Thanks for taking the time to submit a review - it's fantastic to hear you were happy with our service.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Great Service
Ordered a chainsaw, best price online and one of the few suppliers that posts to Northern Ireland.
Great, tracked delivery via DHL. “Mystery gift” received on its own as the chainsaw is dispatched separately, directly from the manufacturer. I contacted Cleanstore as I was concerned the chainsaw had been lost by the courier, but they confirmed the above on the phone and were very polite.
Great service, thank you!
January 29, 2025
Unprompted review
Reply from Cleanstore
Hi James,
Thanks for taking the time to submit a review & it's great to hear you were happy with our service.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Awful
Ordered a chainsaw with a scheduled delivery of 2-3 days Waited for 5 days and then got an email saying order was cancelled. Still waiting refund!!
February 7, 2025
Unprompted review
Reply from Cleanstore
Hi Grant,
Thanks for taking the time to submit a review.
Unfortunately Hyundai advised they are currently experiencing an error with their internal stock system, with the system showing stock against products they do not have available.
As our system has a live stock link to the Hyundai's system this resulted in you being able to order a machine that was not in stock, & your order that was due to be shipped directly from Hyundai not being dispatched.
Following receipt of your order on 3rd February on a 2-3 working day leadtime, we queried the dispatch with Hyundai on 5th February as we had yet to receive tracking information for you. On 6th February we were advised of a possible issue, & following confirmation of the problem / Hyundai's inability to fulfil the order on 7th February, we contacted you via email to apologise & confirm a full refund had been processed.
We apologise for any inconvenience this unforeseen issue has caused & the obvious frustration at not having received the product you had purchased.
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Excellent Service
The Cleanstore website was easy to navigate and the prices competitive. The goods arrived quickly and in perfect condition. I couldn't have asked for more.
January 15, 2025
Unprompted review
Reply from Cleanstore
Hi Tim,
Thanks for taking the time to submit a review - it's awesome to hear you were happy with our site navigation & pricing, as well as the speed of delivery!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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Ava P60 Master pressure washer
After finding that Cleanstore had the pressure washer I was looking for and were the cheapest online, I decided to purchase my AVA pressure washer. It said it was refurbished but when I received it it looked brand new to me. Having just tried it for the first time, I’m so impressed with it , I will not hesitate to use Cleanstore in the future and recommend them to friends and family.
Thank you.
Regards
Mark
February 1, 2025
Unprompted review
Reply from Cleanstore
Hi Mr P,
Thanks for taking the time to submit a review - it's superb to hear you were happy with our pricing & your refurbished AVA pressure washer!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Superb and Efficient Service
The support I got during the ordering process was superb from start to finish. This was all done via the online chat service - speaking to Jay made everything go through so smoothly. I would have no hesitation in recommending Clean Store based on my 1st time experience with them.
January 31, 2025
Unprompted review
Reply from Cleanstore
Hi Alan,
Thanks for taking the time to submit a review. It's brilliant to hear you were happy with our ordering process & chat service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
Nilfisk 200 pressure washer…
Purchased a Nilfisk 200 pressure washer from Cleanstore. Product was in stock and delivered quickly by DHL. Arrived in perfect condition despite its weight. Looks like Cleanstore have all the accessories I’ll ever need, so overall, very pleased with service.
January 25, 2025
Unprompted review
Reply from Cleanstore
Hi Mark,
Thanks for taking the time to submit a review. It's excellent to hear you were happy with the speed of delivery & our service!
If you require any further advice or support please don't hesitate to contact us.
Kind Regards
Cleanstore
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