Clearview Home Improvements Reviews 

1,698
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, skilled tradesmen, and exceptionally smooth project management from the initial design phase through to final completion. Consumers note that installation teams are professional, highly efficient, polite, and always careful to leave the work area impeccably clean. Some reviewers were not happy with communication issues, poor management, and frustrating delays experienced during larger extension projects. A few people also mentioned encountering unresolved product defects, persistent installation flaws, or a lack of proper aftercare support when seeking help. Others noted instances where rectifying mistakes took an unexpectedly long time or required multiple visits from engineers.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Quality

Customers consistently note positive experiences with quality, praising the superb craftsmanship and high... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction regarding stylish... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as helpful, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a conservatory built by clearview in 2018, brilliant job. One of the windows recently (May 2026) went faulty. After a quick call where the only info required was address and postcode Clearvie... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Contacted service team for adjustment on door hinges, an engineer was out same day to adjust. Can’t fault the after sales service. We used them twice. Once to build an extension to... See more

Company replied

Rated 5 out of 5 stars

We had a sun room built by cearview 8 years ago and can honestly not recommend them enough, their service has been exceptional at every point. I recently contacted them due to a glass panel mistin... See more

Company replied

Rated 5 out of 5 stars

This has been one of the best decisions we have made, Clearview, their project management team and contractors have been brilliant. Steve the project manager has been great at communicating and a cons... See more

Company replied


Company details

  1. Construction Company
  2. Building Firm
  3. Conservatory Specialist
  4. Double Glazing Installer
  5. PVC Windows Supplier
  6. Roofing Contractor

About Clearview Home Improvements

Written by the company

Clearview Home Improvements is the UK's number-one installer (as independently judged by the G-Awards panel of glass and glazing experts) of contemporary extensions, conservatories, orangeries, roof replacements, windows and doors.

We’ve learnt a lot about home improvements in our 20 years in the industry and would be delighted to help you along your way to realising your dream home.

Deciding to invest in your home is a big decision. So too is choosing the right people to undertake the work. At Clearview, we have built an enviable reputation as being the region’s very best.

We’ve achieved that by delivering excellence with every installation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 93% of negative reviews

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4.7

All reviews

(1,698)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Clearview Support

Clearview built our original orangery. After a period of time we needed to replace the gutters as they had become a little warped due to sun damage. The replacement work was fast, efficient and fairly priced.

June 3, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Raymond,
Thank you for your feedback. We’re pleased to hear that the gutter replacement work on your orangery was carried out quickly and efficiently, and that you found the service to be fairly priced.
We really appreciate you taking the time to share your experience,
The Customer Care Team.

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Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend Clearview from the quote with Malcolm and Paul the survivor to the two lovely men who fitted the door. The fitters went above and beyond for my mum.
Excellent service.
Thank you

June 17, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Tracey,
Thank you for your wonderful feedback. We’re delighted to hear that you would recommend us and that your experience from the initial survey through to installation was so positive.
It’s especially great to know the fitters went above and beyond for your mum — we’ll be sure to pass your kind words on to both the surveyor and the installation team.
Many Thanks,
The Customer Care Team.

Rated 5 out of 5 stars

Excellent after Service

I am very pleased with the customer service provided by Clearview. I had a problem with opening my door, a fitter came and sorted it straight away.

June 3, 2026
Unprompted review
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Reply from Clearview Home Improvements

Good morning,
Thank you for taking the time to leave your review. We are delighted to hear that you were pleased with the customer service you received and that the issue with your door was resolved promptly.
Thank you for your valued feedback.
The Customer Care Team.

Rated 5 out of 5 stars

Replacement Window Panel

We are both delighted with the service we received from Clearview. When the window unit was reported damaged, they responded quickly and arranged a replacement without any fuss. From my initial phone call to the completion of the work, the whole process was handled professionally, efficiently, and courteously.
The replacement unit was fitted on the day agreed and the workman fitting the replacement arrived on time, worked neatly, and left everything clean and tidy. The new window looks perfect, and the quality of workmanship was excellent.
It is refreshing to deal with a company that genuinely values its customers and delivers on its promises. We would have no hesitation in recommending them to family and friends and will certainly Clearview again in the future. An outstanding service from start to finish.

June 4, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello John,
Thank you for your wonderful feedback.
We are delighted to hear that the replacement of your damaged window unit was handled quickly and without fuss, and that you found the entire process professional, efficient and courteous from start to finish. It's particularly pleasing to know that the replacement was completed as promised, with our installer arriving on time, carrying out the work neatly and leaving everything clean and tidy.
Thank you once again for your recommendation and kind comments,
The Customer Care Team.

Rated 5 out of 5 stars

Clearview fitted our new conservatory…

Clearview fitted our new conservatory over 10 years ago, until recently it has been fault free then the doors started catching, Clearview cam out and sorted without charge even though the 10year warranty had just expired. Would certainly use again for any building projects, thank you

June 9, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Paul,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you have enjoyed over 10 years of trouble-free use from your conservatory and that, when the doors recently required adjustment, our team was able to resolve the issue quickly and without charge.
Thank you for your continued trust in Clearview and for your recommendation. We look forward to assisting you with any future home improvement projects.
Warm Regards,
The Customer Care Team.

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Rated 5 out of 5 stars

Brilliant customer care

We had a conservatory built by clearview in 2018, brilliant job. One of the windows recently (May 2026) went faulty. After a quick call where the only info required was address and postcode Clearview dealt with the issue promptly and effectively. Within 2 weeks of reporting new window was fitted. Fitter was friendly and efficient. Great after service we'll done to the team at clearview:-))

May 28, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello James,
Thank you for taking the time to share your experience. We are delighted to hear that you have continued to enjoy your conservatory since it was installed in 2018 and that, when an issue arose with one of the windows, our customer service team was able to resolve it promptly and efficiently.
It's great to know that the process was straightforward, from your initial call through to the replacement being completed within two weeks, and that our fitter provided friendly and efficient service.
Thank you again for choosing Clearview.
The Customer Care Team.

Rated 5 out of 5 stars

Replacement of faulty window glass

Had to contact Clearview regarding our kitchen window panel which would depending on weather conditions mist up between panels. Quick response from the care team and an appointment was made. The engineer arrived on time and quickly exchanged the faulty panel.
Excellent service.

May 29, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hi Marshall,
Thank you for taking the time to leave your review. We are delighted to hear that, after contacting us regarding the misting within your kitchen window unit, our customer service team responded quickly and arranged an appointment without delay.
It's great to know that our engineer arrived on time and was able to replace the faulty panel efficiently, ensuring the issue was resolved with minimal inconvenience.
Thank you for your kind comments,
The Customer Care Team.

Rated 5 out of 5 stars

Door problem

We had a problem with our door as it would not lock. I called clearview and they sorted a date to come out which was within 2 days A lovely gentleman came out and sorted the door out within 20 minutes and explained if I felted the door was not locking properly then to call again and they would come back out. Not only was the service great when organising a date and time to come out, but the service of fixing the door was amazing. Since having our orangery built back in 2018 we have never had a bad experience from clearview , so much so I recommended them to a friend who also had an orangery built by them Great company, great people and amazing workmanship Highly recommend

May 29, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Tracey,
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that, after contacting us regarding the issue with your door lock, our team was able to arrange an appointment within two days and resolve the problem quickly and efficiently.
It's especially pleasing to know that our engineer not only fixed the issue promptly but also took the time to explain what to do should you experience any further concerns. The fact that you have recommended us to friends, who have also gone on to choose Clearview, is the highest compliment we could receive.
Thank you once again for your continued trust and support,
The Customer Care Team.

Rated 5 out of 5 stars

We had our doors and windows replaced…

We had our doors and windows replaced by Clear View about four years ago. Recently the front door lock became stiff when locking with the key. I rang up and was given a date and time and true to their word, job cheerfully done in a matter of minutes.
We have found all our contacts with Clear View have been a pleasure.

May 26, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello,
Thank you for taking the time to leave your review. We are delighted to hear that, four years after your installation, our aftercare team was able to assist promptly when your front door lock became stiff.
We take great pride in providing dependable support long after installation, so it's especially rewarding to hear that all of your dealings with Clearview have been a pleasure.
Thank you once again for your kind words and continued trust.
We truly appreciate your support.
The Customer Care Team.

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Rated 5 out of 5 stars

I found using Clearview for my new…

I found using Clearview for my new front door a first class experience from consultation to fitting. I highly recommend this company.

June 2, 2026
Unprompted review
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Reply from Clearview Home Improvements

Good morning,
Thank you for your wonderful feedback. We are delighted to hear that you found your experience with Clearview to be first class from the initial consultation through to the installation of your new front door.
Thank you for your recommendation and for choosing Clearview. We hope you enjoy your new front door for many years to come.
Warm Regards,
The Customer Care Team.

Rated 5 out of 5 stars

5* Guarantee

I had to report a problem with our Orangery roof of 4y. One of the double glazed panels had moisture, blown. I emailed the after sales team to report problem and with more information sent through. In a couple of days a date for replacement with original specifications had been confirmed. Tim at customer services was very helpful and we are extremely impressed with the way Clearview handled our problem. 5* Guarantee which actually works.

May 11, 2026
Unprompted review
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Reply from Clearview Home Improvements

Good morning,
Thank you for your excellent feedback.
We’re delighted to hear that the issue with your orangery roof panel was handled promptly and professionally. It’s great to know that Tim and the customer service team kept the process straightforward, confirmed the replacement quickly, and arranged a like-for-like panel to the original specification.
We’re especially pleased that your experience has reinforced confidence in the guarantee and aftercare service. Thank you again for taking the time to share your experience and for your continued trust in Clearview.
Warm Regards,
The Customer Care Team.

Rated 5 out of 5 stars

We had our conservatory roof replaced…

We had our conservatory roof replaced by Clear view around 5 years ago. They were so easy and helpful to work with and their staff were fantastic. Recently the roof needed a repair. After getting in touch with Clear view they couldn't have been more helpful and informative. The roof was still in guarantee so they gave us a date they'd come and fix it when the weather was dry enough to do so. The guys were so nice and hard working, a pleasure to have around. Cleaned up after it was finished and a plasterer arrived a few days later to replace some internal plasterboard and skim it so it looks perfect. I couldn't be happier with their work. From the staff in head office to the fitters who came to do the work, all were so helpful and professional in making sure everything was carried out perfectly.
I would definitely recommend Clear view to anyone looking to have work done. We even had a door and window replaced by them and just like the conservatory roof, we couldn't be happier with the results.
My thanks to all at Clear view and we wish them much success in the future.
Best wishes, Carole Sanders.

May 11, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Carole,
Thank you, Carole, for your wonderful feedback.
We are delighted to hear that both your original conservatory roof installation and the recent repair were handled to your satisfaction. It's great to know that our team kept you informed throughout the process and that the repair and finishing works were completed to the high standard you expected.
Your kind comments about our office staff, installers and customer service are greatly appreciated and will be shared with the team.
Thank you for your continued trust in Clearview and for your recommendation. We wish you all the best and hope you enjoy your home improvements for many years to come.
Kindest Regards,
The Customer Care Team.

Rated 5 out of 5 stars

My experience excellent workmanship

My experience, the work undertaken ie. Doors, & windows has always been excellent in every way. I would highly recommend Clearview with no hesitation.

February 5, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello Mr Storey,
Thank you for your kind feedback.
We are delighted to hear that you have consistently had an excellent experience with both your doors and windows. Your recommendation means a great deal to us, and we truly appreciate your continued trust in Clearview.
Thank you for choosing us and for taking the time to share your experience.
The Customer Care Team.

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Rated 5 out of 5 stars

Our front Door started to fade after 8

Our front Door started to fade after 8 years and with no bother at all we where give a replacement door they turned when they said and did a great job . The service is second to none.

May 21, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Malcolm,
Thank you for your wonderful feedback.
We're delighted to hear that your replacement door was provided without any hassle and that the installation team arrived as promised and completed the work to a high standard.
It's great to know you found the service second to none. Thank you for choosing Clearview and for your continued trust in us.
Kindest Regards,
The Customer Care Team.

Rated 5 out of 5 stars

Guarantee of 10 years is great

Guarantee of 10 years is great - we have had any one replaced with no quibble of hassle during the past 9 years _ all completed with problems and done quickly - would use clear view again when we move with no hesitation

May 26, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello Jim,
Thank you for your fantastic feedback.
We are delighted to hear that our 10-year guarantee has provided you with peace of mind and that, when you have needed assistance over the past nine years, any issues have been resolved quickly and without fuss. Providing reliable aftercare and standing behind our products is something we take great pride in.

It is particularly rewarding to hear that your experience has given you the confidence to choose Clearview again in the future. Your continued trust and recommendation mean a great deal to us.
Thank you for your support, and we look forward to helping you again when the time comes for your next home improvement project.
Warm Regards,
The Customer Care Team.

Rated 5 out of 5 stars

conservatory conversion

Had a conservatory conversion the installers, plasterers and electricians were all friendly and polite. Very pleased with overall Finnish. Always turned up when they said and project was finished to a high standard on time. Can't ask for much more really.

March 30, 2026
Unprompted review
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Reply from Clearview Home Improvements

Dear Sian,
Thank you for your feedback. We are delighted to hear that you are so pleased with your conservatory conversion and the finished result.
It is great to know that the trades all friendly, polite and professional throughout the project. We pride ourselves on delivering a high standard of workmanship whilst keeping customers informed, so we are particularly pleased to hear that the team arrived when expected and completed the project on time.
Thank you for choosing us for your home improvement project. We hope you enjoy your new living space for many years to come.
Kind Regards,
The Customer Care Team.

Rated 5 out of 5 stars

Excellent guarantee

Excellent guarantee. No quibble prompt replacement - great company

May 26, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello Jim,
Thank you for your feedback.
We’re delighted to hear you were pleased with the prompt service provided under the guarantee. Your kind comments are greatly appreciated, and we’re pleased you consider us a great company.
Many Thanks,
The Customer Care Team.

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Rated 1 out of 5 stars

Guarantee not transferred

Moved into property and after 5 months conservatory had leak, but as we had not told them we were the new owners with 3 months wouldn't honour guarantee. Was told other companies don't forward guarantees, I told them KIA did and Barry backtracked and said they didn't and the ceiling panels were not covered under guarantee anyway. Disappointing, who buys a house and has a priority of informing the conservatory builders with no knowledge of time limits

May 26, 2026
Unprompted review
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Reply from Clearview Home Improvements

Good morning,
Thank you for your feedback. We are sorry to hear of your disappointment regarding the guarantee process following your house purchase.
The Clearview guarantee and the option to transfer this to new homeowners are outlined within the original terms and conditions. As part of the house purchase process, we would ordinarily expect this information to be reviewed by the existing homeowner, purchaser, or acting solicitors.
That said, we do understand your frustration, particularly as you were unaware of the transfer timescales involved. We are also disappointed to hear that the conservatory experienced water ingress only a few months after you moved into the property and appreciate why this has caused dissatisfaction.
Kindest Regards,
The Customer Care Team.

Rated 5 out of 5 stars

Great service, great door

In store staff where really helpful helping us select colours and style giving advice without pushing a sale.

Fitter was superb and tidy, payment options are good

May 13, 2026
Unprompted review
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Reply from Clearview Home Improvements

Hello Dan,
Thank you for your feedback.
We’re delighted to hear the showroom team were helpful in assisting you with selecting the colours and style, while providing advice without any pressure. It’s also great to know the fitter carried out the installation to a superb standard and left everything tidy.
We’re pleased the payment options available were helpful too. Thank you again for your kind comments.
The Customer Care Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Contacted service team for adjustment on door hinges that had developed 3 years after installation.I had to wait a while, but the engineer arrived on time and sorted the problem very quickly. He also sorted a leaking gutter joint at the same time. Can’t fault the after sales service.

April 29, 2026
Unprompted review
Clearview Home Improvements logo

Reply from Clearview Home Improvements

Dear Malcolm,
Thank you for your feedback.
We’re pleased to hear the service team was able to assist with the adjustment to your door hinges and that the engineer resolved the issue quickly once on site. It’s also great to know the leaking gutter joint was dealt with during the same visit.
We appreciate your patience regarding the wait for the appointment and are delighted to hear you cannot fault the after-sales service you received.
Kindest Regards,
The Customer Care Team.

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