Fantastic company to deal with from start to finish and even after water softener installation service was exceptional. Had a problem with water softener (not fault of company, the plumber cut off t... See more
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If only I could give 10 stars!! Where do I start? CLEARWATER PLUMBING ARE ABSOLUTELY AMAZING & SO RELIABLE! What a lovely duo led by Alan! They are so professional, efficient, fantastic work ethic,... See more
Brilliant service from Paul, attended within a week of my call (surprising this time of year!). On time, very friendly guy and checked our system thoroughly. We moved in early December and any amount... See more
We wanted to change out several old radiators and upgrade our radiator valves. No issues from quote to completion. Paul called in within a few days of the initial call, gave helpful advice and provide... See more
Company details
Information provided by various external sources
Thank you for choosing Clearwater Plumbing and Heating, we are family run business that was established in 2004. All our Engineers have a minimum of 20 years experience and are Experts in there field, there is nothing that we haven't done or unable to resolve. We specialise in all types of Plumbing, Heating and Underfloor Heating. We are Worcester Bosch Accredited Installers so are able to give unto 10 years warranty on our boiler installations. 0% FINANCE ON WORCESTER BOSCH BOILERS !! Worcester Bosch Boiler Installations with 10 Years Guarantee and 0% FINANCE visit our Boiler Cost Calculator today to see the cost of a Brand new Worcester Boiler. Clearwater Plumbing & Heating Engineers in London and Essex. We have a team of experienced engineers that install and repair all types of heating systems. We are based in the town of Grays in Essex and we cover London and Essex areas.Being out of London ensures our pricing is very competitive on all our services. We have installed systems in all sizes of properties in the London and Essex areas, no matter how large or small the job is or what your installation requirements are, we can help. We’ll take care of your home. That’s our promise. No matter how big or small the problem, you can trust us to get your home back to the way it should be and put your peace of mind at the heart of everything we do. Whether it’s fitting a new boiler, finding an electrical fault or fixing a leaky tap, we will get the job done right and done right first time. It’s as simple as that.. With a 24/7 call centre for emergencies and online booking for next day jobs, we’re always on here to help. We are a transparent company with our charges. Our charges are clearly shown here on our website, our friendly and helpful staff will make customers fully aware of our rates at the time they enquire or book a job. We do not charge for: call-out, travelling, parking, Congestion, or have any other hidden charges..
Contact info
Archates Avenue 26, RM16 6QS, Grays, United Kingdom
- 01375 386529
- Info@clearwaterplumbers.co.uk
- www.clearwaterplumbers.co.uk
4.8
Excellent
618 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic company to deal with from…
Fantastic company to deal with from start to finish and even after water softener installation service was exceptional. Had a problem with water softener (not fault of company, the plumber cut off the water by mistake) and it was seen to within 12 hours. The water softener has been fantastic - no limescale streaks in the kitchen or the bathroom and clothes are soft even after line drying. Invaluable in a hard water area I would never go back to a hard scummy household. Its also great how the company supply us with salt blocks so everything is so simple.
April 23, 2026
Unprompted review
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Total lack of communication
Total lack of communication after initially offering to help. Three texts and eleven WhatsApps plus a voicemail with absolutely zero response.
This is hardly excellent 'Customer Service' .... do not waste your time..
Mrs Elizabeth Hilton
August 4, 2025
Unprompted review
Reply from Clearwater Plumbing & Heating
Good Morning Elizabeth, I’m hoping you have the wrong company as I deal with all enquires and I have no txt messages , what’s app messages or voicemails.
You’re also not on our system as a registered customer.
We are a small family run Plumbing and Heating business based in Suffolk.
If this is correct and you’ve tried to contact us then please send me a email on Info@clearwaterplumbers.co.uk and I’ll try to help.
Kind regards
Paul
Clearwater plumbers
Jacob and Brandon are an awesome team
Jacob and Brandon are an awesome team! On time, very friendly, dressed professionally, resourceful, efficient and did what they said they were going to do. I was surprised at how fast they accomplished 3 projects. Pricing was exceptionally reasonable as well.
July 16, 2025
Unprompted review
Very professional
Very professional, really good service - you can have confidence in the work they do
June 12, 2025
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The work was carried out in the most…
The work was carried out in the most efficient and pleasant way imaginable and the result was even better than we had hoped for.
Thank you so much Clearwater
May 8, 2025
Very good
Very good, very quick, clean and tidy very polite, what more could one ask for,
April 15, 2025
really good value work.
March 15, 2025
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Excellent work carried out on our new…
Excellent work carried out on our new boiler , central heating and shower everything no trouble for Jovy Danny and Ethan so glad they were recommended to us. I definitely will use his services again and recommend to all my family and freinds
November 18, 2024
Unprompted review
BOILER SERVICE AND REPAIR
Had a service booked and the guys found a fault with it that they were unable to fix at the time, due to lack of a spare part being available. They advised us not to use the system until it was repaired and came back the following day to install the required part and get the system up and running
October 18, 2024
Lovely service
Lovely service, repaired our water pump and serviced our boiler. Very efficient arrived on time.
October 14, 2024
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Very pleased with our first boiler service. …
Very pleased with our first boiler service. Paul rang beforehand to tell us what time to expect him. Excellent service overall. Will use again and recommend to others.. Thankyou.
September 25, 2024
Arrived early
Arrived early, friendly, considerate of my property, not overly expensive either.
September 24, 2024
Our favourite plumber!
We often use Clearwater Plumbing. Paul is friendly, communicative, straightforward and does an excellent job. He often goes above and beyond to squeeze us in when he's clearly already far too busy, and he keeps us informed about the progress of jobs and any ancillary costs that arise.
September 23, 2024
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Always a pleasure to deal with
Always a pleasure to deal with, very conscientious and always deals with my questions.
September 12, 2024
Extremely knowledgable
Extremely knowledgable, professional and personable. Turned up on time, did a great job to budget.
September 5, 2024
Pleasant efficient engineer
September 2, 2024
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