Clements Worldwide, a Gallagher Company Reviews 

5,700
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 547 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and responsive, often guiding them through complex processes with ease. Many people highlight the excellent customer service, noting quick response times and efficient handling of inquiries. Reviewers also appreciate the competitive and reasonable pricing offered for their insurance needs. However, some customers also noted issues with communication, describing it as slow and inconsistent, sometimes taking several days for a response. A few other people also felt that the insurance was expensive, with some mentioning higher premiums or additional fees for changes.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and professional... See more

Price

Reviewers mention positive feedback about price, with many finding the rates to be competitive, affordable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always Francesca with Clements is a pleasure to deal with. We have two cars and two motorcycles insured with them. Francesca is professional and very responsive when doing the renewals. The ren... See more

Company replied

Rated 5 out of 5 stars

Federica was patient and explained everything to me on Italian car insurance and how it worked. I initially contacted this website before I moved to Italy so had some insight into the insurance. The b... See more

Company replied

Rated 5 out of 5 stars

It was my first time buying car insurance in Italy, which can be quite challenging. Fortunately I had Federica, who answered my many questions and guided me through the process with ease, can’t thank... See more

Company replied

Rated 5 out of 5 stars

Excellent service, speedy reply and a very competitive rate. Emails were answered within minutes, the one phone call was very courteous and expeditious. Barbera, the senior international account handl... See more

Company replied


Company details

  1. #20 of 35 best companies in Insurance Broker
  2. #2 of 7 best companies in Accident Insurance Company
  3. #19 of 42 best companies in Auto Insurance Agency
  4. #12 of 21 best companies in Business Insurance Company
  5. #12 of 22 best companies in Health Insurance Agency
  6. #2 of 8 best companies in Renter's Insurance Agency

About Clements Worldwide, a Gallagher Company

Written by the company

Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.

Flexible coverage for all facets of life abroad, including:


Family packing

Our team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.

Serving Our Customers the Gallagher Way

How do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.


Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.


Locations

Washington, DC

1220 L Street NW, Suite 1200
Washington, DC 20005
P:  +1.800.872.0067 or +1.202.872.0060
info@clements.com


London, UK

The Walbrook Building
25 Walbrook
London, UK EC4N 8AW
P:  +44(0) 33 0099 0104
europe@clements.com


Dublin, Ireland

Alexandra House
15 Parkgate Street,
Dublin 8,
D08 W866, Ireland
P:  International: +353 1 9645098, In Ireland: +1800-44-99-33
ireland@clements.com


Gibraltar

Unit 243.01
World Trade Center
6 Bayside Road
Gibraltar, GX11 1AA
P:  +00350 54716000
europe@clements.com


Woman leaning out of a car

Clements Worldwide: Putting Expats First Since 1947

Written by the company

Live and Work Abroad with Peace of Mind
Get customized insurance solutions that other agencies can’t provide you with through our unique experience, customer-first approach and access to global insurance markets. No matter your location or situation, we’re here to help and keep your best interests at heart.
Protect Your Business’s Assets, Employees and More with Clements
When operating internationally, protecting both your business and your employees is non-negotiable. Clements can insure everything from vehicle fleets, cargo and commercial property to employee benefits, kidnapping and ransom insurance, and more. That way, you can help mitigate harm for your most valuable business assets.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,700)

506 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service from Clements

Excellent Service from Clements. Francesca was very helpful and efficient

February 27, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

So glad to hear this, Ola. It’s great to know Francesca's service met your expectations. Our team is always focused on making the process smooth and finding the right coverage at the best price. We appreciate you choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy reply and a very competitive rate. Emails were answered within minutes, the one phone call was very courteous and expeditious. Barbera, the senior international account handler who dealt with my policy, was fantastic. Clear, detailed communications, my every question was answered. Can’t recommend this company enough.

February 27, 2026
Unprompted review
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

So glad to hear this, Mr Giancarlo. It’s wonderful to know our team was able to respond quickly, offer a competitive rate, and keep communication clear throughout the process. We’re especially happy to hear how well Barbera supported you and took the time to answer every question. Helping clients find the right coverage at the best price is what we strive for, and your recommendation truly means a lot to us. Thank you for choosing us.

- Clements, a Gallagher Company

Rated 5 out of 5 stars

Fast and effective insurance for Expats

Really good response, affordable pricing, helpful staff

February 25, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

So glad to hear this, Aidan. It’s great to know our team was able to respond quickly, keep things straightforward, and offer pricing that worked well for you. Helping expats get the right coverage at the best price is what we focus on every day. If you ever need a hand, we’re here for you. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Federica is a superb agent

Federica is a superb agent! She answered all my questions quickly and managed my insurance efficiently

February 13, 2026
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Reply from Clements Worldwide, a Gallagher Company

Isabel, how wonderful to hear that Federica provided quick, knowledgeable support and handled everything smoothly for you. She is a true gem on our team. We truly appreciate you choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Wonderfully

Wonderfully

February 24, 2026
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Reply from Clements Worldwide, a Gallagher Company

Thank you for sharing this. Sounds like everything went wonderfully, and that always makes us smile. We appreciate you choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

THANK YOU FOR YOUR IMMEDIATE RESPONSE…

THANK YOU FOR YOUR IMMEDIATE RESPONSE AND YOUR OFFER

February 24, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Lazaros, so great to hear that our team responded quickly and was there when you needed support. We appreciate you choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Great experience

Great experience. The entire process was fast.

February 16, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Thank you for the kind note. We’re happy to hear that you had such an awesome experience and found our process quick. We appreciate you being a customer.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Teider was great! Thanks Teider!

Teider was great, assisting and answering my questions promptly and professionally.

February 20, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

We’re so glad to hear how helpful and professional Teider was, and that your questions were handled quickly and with care. Our team is committed to providing clear guidance and finding the right coverage at the best price, and it’s great to see that reflected in your experience. We appreciate you being a customer.

Clements, a Gallagher Company

Rated 4 out of 5 stars

Confusing messaging

The initial email sent re a policy change was confusing (and I thought it might be spam).
However,my wonderful contact, Federica Barbera, came to my rescue immediately and explained what was happening.

February 12, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Dear MR, we’re sorry the initial message caused confusion, and we appreciate you flagging that experience. We’re very glad to hear that Barbera stepped in right away, clarified things, and provided the reassurance you needed. Supporting clients with clear guidance and the right coverage at the best price is what our team strives for every day.

If you ever need anything further, our responsive team is here to help. Thank you for trusting us with your insurance needs.

Clements, a Gallagher Company

Rated 1 out of 5 stars

expensive insurance

expensive insurance

February 18, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Thank you for taking the time to share your feedback. We understand that insurance costs is an important consideration, especially when each country has its own requirements and regulations. Our team works hard to navigate those complexities and find the best possible coverage at the best available price, while ensuring our clients are properly protected. We truly appreciate you sharing your perspective.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Always great service.

Always great service.

February 10, 2026
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Reply from Clements Worldwide, a Gallagher Company

Hi Patrick, we love reading your great review and appreciate the 5 stars! We aim to provide outstanding support to our clients worldwide and are grateful that you trust us with your insurance needs.

- Clements, a Gallagher Company

Rated 5 out of 5 stars

Easy to deal with and no-nonsense when…

Easy to deal with and no-nonsense when it comes to claims.

February 13, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Celine, so happy to hear that working with our team felt straightforward and that your claim was handled smoothly. Thank you for choosing us.

- Clements, a Gallagher Company

Rated 5 out of 5 stars

Easy process

Easy process. Clear information and fast response to my questions.

February 9, 2026
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Reply from Clements Worldwide, a Gallagher Company

Tony, we’re so glad the experience felt easy and that our team could get you the guidance you needed without delay. We’re always here whenever you need a hand. Thank you for choosing us.

- Clements, a Gallagher Company

Rated 5 out of 5 stars

Reliable and effective

Reliable and effective

February 13, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Thank you Andrea, so great to know that you trust us and find our coverage reliable and effective. We are here to support you and answer any questions. Safe travels!

- Clements, a Gallagher Company

Rated 5 out of 5 stars

Helpful and very affordable

Contacted Clements for a quote for car insurance, fast reply, affordable quote, Francesca was very helpful, informative and courteous, great experience.
Thank you very much K&C :)

February 12, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

K&C, thank you for sharing this. It is great to hear how helpful Francesca has been, and that her knowledge made a difference for you. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Easy to process

February 11, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Thanks for your feedback! It is great to hear that it was easy. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Outstanding customer service

Fantastic communication and very quick responses

February 11, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Israel , it is nice to hear that our team was great at helping you, and had a fantastic communication and quick responses. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

jean nestor

jean nestor

February 10, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Panagiotis , it is nice to hear that Jean was great at helping you. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

Cheerful, courteous, and professional

Francesca was cheerful and courteous all the way through a potentially complicated transaction, and delivered it helpfully and professionally

February 10, 2026
Unprompted review
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Simon, thank you for sharing this. It is great to hear how helpful Francesca has been, and that her cheerfulness made a difference for you. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

Rated 5 out of 5 stars

I got the honor to deal with Francesca

I got the honor to deal with Francesca, she was amazing with super fast responses and such a great and professional help, i had lots of doubts but she helped me through the whole process and in less than half an hour I could get everything I wanted with insurance and everything, I heard about clements from a friend and i can only agree with him of how great the customer service with you is specially Francesca made it even better, i am thankful for everything and hopefully I always renew the insurance with you (hopefully driving safely and never actually needing it)
Thanks so much
Have a great weekend

February 6, 2026
Clements Worldwide, a Gallagher Company logo

Reply from Clements Worldwide, a Gallagher Company

Omar, thank you for sharing this. It is great to hear how helpful and knowledgeable Francesca has been, and that her quick replies and answers made a difference for you. We are always here if you need anything. Thank you for choosing us.

Clements, a Gallagher Company

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