Federica was patient and explained everything to me on Italian car insurance and how it worked. I initially contacted this website before I moved to Italy so had some insight into the insurance. The b... See more
Company replied
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It was my first time buying car insurance in Italy, which can be quite challenging. Fortunately I had Federica, who answered my many questions and guided me through the process with ease, can’t thank... See more
Company replied
I only secured a new policy minutes ago for our car in Italy, and so my experience is limited. However, the agent we worked with, Federica Bonavota, was (1) highly professional (2) very fast (3) super... See more
Company replied
Clements Account Executive Jean-Jacques Nestor provided fantastic service and support. He helped us cancel our previous auto insurance policy, when we transferred ownership of our vehicle to our daug... See more
Company replied
Company details
- #20 of 37 best companies in Insurance Broker
- #2 of 7 best companies in Accident Insurance Company
- #19 of 43 best companies in Auto Insurance Agency
- #12 of 21 best companies in Business Insurance Company
- #13 of 23 best companies in Health Insurance Agency
- #2 of 8 best companies in Renter's Insurance Agency
About Clements Worldwide, a Gallagher Company
Written by the company
Clements, a Gallagher Company, is a global insurance company that provides unique tailored insurance solutions for individuals and organizations abroad, including in high-risk areas. Whether you’re an expat, government employee, contractor, military service member, educator, or an international school or organization, our customer-first approach can bring you peace of mind as you live and work overseas.
Flexible coverage for all facets of life abroad, including:
- Worldwide Car Insurance
- Personal Property Insurance
- Health Insurance
- Life Insurance
- Disability Insurance
- See All Personal Insurance Options
- Business Insurance
Our team will find a customized and affordable plan that can meet you and your loved ones’ needs, no matter your situation.
Serving Our Customers the Gallagher Way
How do we go the extra mile for you? Our culturally diverse team is equipped with invaluable knowledge, expertise and perspective. Many of our agents are expats themselves and understand the distinct challenges you can endure as a foreign national. Our collective backgrounds allow us to offer solutions in ways other insurance agencies can’t. With agents serving around the globe, we’re just a phone call away when you need assistance.
Are you living abroad or in the process of moving internationally? We’re here to help. Check out our website to learn more and get a quote today.
Locations
Washington, DC
1220 L Street NW, Suite 1200
Washington, DC 20005
P: +1.800.872.0067 or +1.202.872.0060
info@clements.com
London, UK
The Walbrook Building
25 Walbrook
London, UK EC4N 8AW
P: +44(0) 33 0099 0104
europe@clements.com
Dublin, Ireland
Alexandra House
15 Parkgate Street,
Dublin 8,
D08 W866, Ireland
P: International: +353 1 9645098, In Ireland: +1800-44-99-33
ireland@clements.com
Gibraltar
Unit 243.01
World Trade Center
6 Bayside Road
Gibraltar, GX11 1AA
P: +00350 54716000
europe@clements.com
Clements Worldwide: Putting Expats First Since 1947
Written by the company
- Live and Work Abroad with Peace of Mind
- Get customized insurance solutions that other agencies can’t provide you with through our unique experience, customer-first approach and access to global insurance markets. No matter your location or situation, we’re here to help and keep your best interests at heart.
- Protect Your Business’s Assets, Employees and More with Clements
- When operating internationally, protecting both your business and your employees is non-negotiable. Clements can insure everything from vehicle fleets, cargo and commercial property to employee benefits, kidnapping and ransom insurance, and more. That way, you can help mitigate harm for your most valuable business assets.
Contact info
1220 L Street NW, Suite 1200, 20005, Washington, DC, United States
- 800.872.0067
- info@clements.com
- www.clements.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Quick and cleat response to my…
Quick and cleat response to my insurance questions and needs. Insurance was issued promptly.
March 27, 2026
Reply from Clements Worldwide, a Gallagher Company
Conny, we're happy that your questions were handled clearly and that everything moved along without delay. Making sure clients get timely answers and coverage put in place smoothly is something our team takes pride in. We appreciate you choosing us.
Gallagher, formerly Clements
I recently insured my car with Clements…
I recently insured my car with Clements Worldwide, and I couldn't be happier with the service. Francesca, the agent I worked with, was incredibly polite, patient, and thorough in explaining every detail. She made the entire process smooth and stress-free, ensuring I understood everything before moving forward. The insurance cost is also very affordable, especially compared to other options in Italy. I highly recommend Clements Worldwide, and if you get to work with Francesca, you're in great hands.
March 26, 2026
Reply from Clements Worldwide, a Gallagher Company
Mehmood, it’s great to hear how smooth and reassuring the process felt for you. We’re glad Francesca took the time to walk you through the details with care and clarity, making sure you felt comfortable every step of the way. Helping clients navigate insurance in Italy, often at more competitive rates than many local options, is something our team knows well, and it’s wonderful to hear that came through for you. Your recommendation truly means a lot. Thank you for trusting us with your insurance needs.
Gallagher, formerly Clements
Clements 5star service
Clements responded to me quickly and precisely . I appreciate the high level of service.
March 24, 2026
Unprompted review
Reply from Clements Worldwide, a Gallagher Company
Acqua, we appreciate you taking a moment to leave this feedback. It’s great to know our team was able to respond promptly, be precise in their guidance, and deliver excellent service. Helping clients feel confident while finding the right coverage at the best price is what we aim for every day. Thank you for trusting us with your insurance needs.
Gallagher, formerly Clements
Easy to talk to and clear about what…
Easy to talk to and clear about what you are purchasing
March 24, 2026
Reply from Clements Worldwide, a Gallagher Company
How wonderful to know that you had such a great experience with us and found our team approachable and clear about your options. This is what we are aiming for and we appreciate getting you feedback. Thank you for choosing us.
Gallagher, formerly Clements
Friendly efficient service
March 23, 2026
Reply from Clements Worldwide, a Gallagher Company
Jim, thank you for the great review and the five stars. So happy to know you had such a good experience with us.
Gallagher, formerly Clements
Reply from Clements Worldwide, a Gallagher Company
Thank you so much! How lovely to hear about your outstanding experience with us! Thank you for the review and for trusting us with your insurance needs.
Gallagher, formerly Clements
Thank you!
Frederica Bonavota was extremely helpful. She answered my emails quickly and helped me through the process which made me feel a lot better. I will be recommending her to any expat needing insurance.
March 19, 2026
Reply from Clements Worldwide, a Gallagher Company
Kathleen, we’re so glad to hear how supported you felt throughout the process. It’s wonderful to know Francesca was quick to respond, guided you step by step, and helped put you at ease. Your recommendation truly means a lot. Thank you for choosing us.
Gallagher, formerly Clements
Unfair treatment to a loyal customer. 0 claims since 2021 but huge increased policy price
My repeated requests to the company to maintain -or lower- the price for my insurance policy, since I accumulated a '0' record of claims for two high value 4x4 SUVs since 2021 were not considered. My renewal of policy for 2026 came with a unilateral and unexpected raise of the deductible, from $500 to $2500. After my protest, the deductible came back to $500 but Clements added an additional $514 payment. That by the way was not approved by me. So at the end I remain with the same deductible but with a substantial increase in the price of my policy.
March 18, 2026
Reply from Clements Worldwide, a Gallagher Company
Hello, we’re sorry to hear how frustrating this renewal experience felt, especially after your loyalty over the years and a strong claims history. We understand why an unexpected deductible change and additional charge would be upsetting.
We want to clarify that there was no intention to make unilateral changes without your approval. This situation stemmed from an administrative error during the renewal process, and we recognize that the outcome did not align with your expectations. Your feedback has been shared with the appropriate team so this can be reviewed carefully and to help prevent this from happening again.
We truly value long‑standing clients and aim to provide clear communication, fair pricing, and transparency at every step. Thank you for bringing this to our attention.
Gallagher, formerly Clements
My experience with Clements Worldwide…
My experience with Clements Worldwide has been amazing. My account exec Elicia Svoboda always helps with in a timely manner. She is quick to respond to my emails and offers me the best advice. Without her help, I'd be lost. 10/10 service.
March 18, 2026
Unprompted review
Reply from Clements Worldwide, a Gallagher Company
Elijah, it’s amazing to hear how much of a difference Elicia has made for you. She is a true star, always quick to respond, thoughtful with her guidance, and consistently there when clients need support. Helping clients feel confident and well advised while finding the right coverage at the best price is what we strive for every day. We truly appreciate you choosing us.
Clements, a Gallagher Company
Reply from Clements Worldwide, a Gallagher Company
Thank you D Culmer! This is what we aim for and are delighted to read your review.
Clements, a Gallagher Company
Between Federica and and Aurora the…
Between Federica and and Aurora the best support ever had...Great customer service and super professionals.
March 16, 2026
Reply from Clements Worldwide, a Gallagher Company
Christian, it really means a lot to hear this. Knowing that both Federica and Aurora made you feel so well supported and confident throughout the process is exactly what we hope for every client. Our team takes pride in being approachable, knowledgeable, and truly there when it matters, and it’s wonderful to hear that came through for you. Thank you for trusting us with your insurance needs.
Clements, a Gallagher Company
Clements has been fabulous! Super helpful and responsive.
Chad has been fabulous as well as the other people we have interacted with.
March 5, 2026
Reply from Clements Worldwide, a Gallagher Company
It is wonderful that this has been such a positive experience for you. It’s great to know Chad and the rest of our team were responsive, supportive, and easy to work with along the way. Helping clients feel well taken care of is what we strive for every day. We truly appreciate you choosing us.
Clements, a Gallagher Company
Easy and efficient experience setting up insurance
My customer service experience was simple and efficient. The representative, Federica, was very reachable and promptly answered my questions. The process to establish a policy was easy and payment was straightforward as well.
March 16, 2026
Reply from Clements Worldwide, a Gallagher Company
Tristan, we’re happy to hear the setup felt smooth and straightforward for you. It’s great to know Federica was easy to reach, answered your questions promptly, and helped make the steps clear and simple. Our team is always focused on making insurance easy to navigate while finding the right coverage at the best price. Thank you for choosing us.
Clements, a Gallagher Company
Federico was fast and helpful
March 13, 2026
Reply from Clements Worldwide, a Gallagher Company
Thank you so much, Kings. Always happy to hear about how our team helps make insurance streamlined for our clients. Federica as a true star on our team. Thank you for choosing us.
Clements, a Gallagher Company
New automotive policy for Italy
I only secured a new policy minutes ago for our car in Italy, and so my experience is limited. However, the agent we worked with, Federica Bonavota, was (1) highly professional (2) very fast (3) super nice and (4) extremely helpful. I'm just going to say I'm very happy.
March 12, 2026
Reply from Clements Worldwide, a Gallagher Company
Mark, we’re glad to hear things started off on such a positive note. Even in a short time, it’s great to know Federica made a strong impression with her professionalism, speed, and friendly guidance while helping you secure coverage in Italy. Our team is dedicated to making the process clear and efficient while finding the right solution at the best price, and we’re happy that came through for you. Thank you for choosing us.
Clements, a Gallagher Company
Quick and responsive
March 4, 2026
Reply from Clements Worldwide, a Gallagher Company
Thank you Yazhy! This is what we aim for, to be available and help when our clients need us. We appreciate your review and thank you for trusting us with your insurance.
Clements, a Gallagher Company
fantastic experience from start to finish
Federica was fantastic, quick and knowledgeable while helping us get car insurance in Italy. Highly recommend to anyone, expat or local!
March 4, 2026
Reply from Clements Worldwide, a Gallagher Company
Megan, we’re happy to hear everything came together smoothly from start to finish. Federica is indeed very quick, knowledgeable, and able to guide clients through getting car insurance in Italy with confidence. Supporting expats while finding the right coverage at the best price is what our team does best, and your recommendation truly means a lot. Thank you for choosing us.
Clements, a Gallagher Company
Because of the differences in American…
Because of the differences in American and Italian/European automobile insurance - I am extremely grateful with Clements Worldwide, a Gallagher Company. It took a while and many questions from me, but those involved were polite and very helpful. It was a pleasurable experience and I now have auto insurance with them at a reasonable price. Thank you.
March 10, 2026
Reply from Clements Worldwide, a Gallagher Company
Robert, we’re really glad to hear this worked out so well for you. Navigating the differences between U.S. and Italian auto insurance can feel a bit like learning a new set of rules, sometimes with extra paperwork for good measure :-) and we’re happy our team could help cut through it. It’s great to know your questions were met with patience and clear guidance, and that you were able to secure coverage that feels right and fairly priced. Thank you for trusting us with your insurance needs.
Clements, a Gallagher Company
personalised and appreciated follow-up…
personalised and appreciated follow-up by Clements colleagues.
March 10, 2026
Reply from Clements Worldwide, a Gallagher Company
Jacques, it’s great to hear that the follow‑up felt thoughtful and personal, and that our colleagues made you feel valued along the way. Supporting clients with care is what we aim for every day. Thank you for choosing us.
Clements, a Gallagher Company
My genuinely positive experience with Clements Worldwide.
I would like to express my sincerest appreciation for the exceptional customer service I have experienced with Aurora.
Aurora's meticulous attention to customer needs and her efficiency have been exemplary.
March 10, 2026
Unprompted review
Reply from Clements Worldwide, a Gallagher Company
David, we’re truly grateful for your kind words and for taking the time to share your experience. It’s awesome to hear how attentive and efficient Aurora has been, and how carefully she focused on your needs throughout the process. That level of care reflects our team’s commitment to guiding clients. We appreciate you being a customer and thank you for choosing us.
Clements, a Gallagher Company
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