Sofia from Clever was an absolute star. She managed to sort out a very stressful situation for me and bring calm. She acted quickly and kept me informed. I knew that I could contact her to find clari... See more
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Company details
- Real Estate Rental Agency
- also in
- Apartment Rental Agency
- Property Management Company
- Real Estate Agency
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We are proud of our commitment to first class service to the student population of Plymouth. Student accommodation in Plymouth is easy to find with us and we will be happy to help you in every way that we are able. www.cleverstudentlets.com
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Excellent apriance dealing with amber
Excellent apriance dealing with amber. As a contractor she is always there to help and efficiently arrange for me to do maintenance around the students
Helpful and understating of my senario
Laura was very helpful and understanding as i called to be let into my house as I was locked out and left my keys. She said Tiago her colleague was near by and he was here within 10 minutes which was amazing. Thank you for helping me in an annoying situation.
Charlotte, Maintenance
Had a very responsive service from Charlotte in the maintenance team. Unfortunately had some issues accessing my apartments and the issue was rectified within hours.
There was some maintenance being done…
There was some maintenance being done outside of my building which caused disruption to my power in my flat. I called the emergency number as it was out of hours and Ryan was amazing, he found out what was going on and got an update to me so quickly! He communicated the situation and what the timeframe for the works would be and was very helpful, answering all of my questions. The issues were resolved same day! Thank you to Ryan and the clever team :)
Been a carpenter for Clever for several…
Been a carpenter for Clever for several months now, great organisation by Ryan and the team!! Couldn’t recommend enough!
power outage
We had a power outage for some reason, living in a communal block and we contacted the maintenance team. Charlotte was able to get this rectified the same day.
Great maintenance service from Ryan
Great maintenance service from Ryan, 5 stars
Spot on
Our team have been carrying works out on behalf of clever for a fair while now, from what I can see the service is second to none and my dealings with Ryan have been effortless, communication has been spot on throughout our relationship from him.
I had a sick drunk lad passed outside…
I had a sick drunk lad passed outside my accomodation, he was taken in the communial area and after a while he bagan to throw up.
The team at Clever especially Amber helped arrange for cleaning service at no cost to be. Great Service from Amber
Brilliant Service
Brilliant Service, 5 stars to Sofia who was extremely helpful.
Laura is so helpful and on top of that…
Laura is so helpful and on top of that she helpfully helps out in many helpful ways.
Can’t recommend ryan enough
Can’t recommend ryan enough, very helpful and friendly
Since moving to Clever Lets after…
Since moving to Clever Lets after having a less than satisfactory experience with another Plymouth Agency I can only say how impressed and pleased I’ve been with their service, knowledge and professionalism. I would like to mention Amber who on a number of occasions has gone above and beyond, helping me at weekends and liaising with maintenance and other external companies. Whoever I speak to in Clever Lets, whether it’s student letting, maintanance, residential sales or accounts every one is very helpful and gives feedback, support when needed. They have definitely restored my faith in Letting Agencies.
Absolutely awful experience
Absolutely awful experience thus fur. They will refuse to let you cancel, despite rejecting a term of your application, and despite having no valid cancellation policy, and will call your guarantor when you do not answer the phone within 15 minutes (consequently upsetting them with "bullying behaviour", leaving you to console them). they will make you sign a contract at the very first point of application, and then will use your signature as validity of a full contract, despite not signing it themselves. All of my communication with them thus-far has been unprofessional and dismissive. seeing as it looks like I'm to be forced into living under them for a year, I'm writing in the hopes I can get a future student to avoid like the plague.
Charlotte from maintenance was so…
Charlotte from maintenance was so helpful and clear with helping with my maintenance, she got my issues fixed the same day.
Laura is great
Laura in maintenance is great, quick responses to emails and very efficient
Charlotte in the maintenance department
I have had multiple dealings with Charlotte in maintenance. Every time she is courteous and pro active in getting any issues sorted in a timely manner. Thank you for the service you give.
Thanks maintenance team for your…
Thanks maintenance team for your reactive support to urgent maintenance issues. My daughter had some significant concerns after Christmas break, charlotte and the team resolved the issues within 24 hrs.
Charlotte was very helpful and friendly…
Charlotte was very helpful and friendly when dealing with my maintenance issue
Katie was outstanding as usual
Katie was outstanding as usual, a real credit to your company!
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