Clifton Cameras Reviews 

1,869
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery services and the exceptional packaging that ensures delicate equipment arrives safely. People consistently highlight that the staff members are extremely knowledgeable, friendly, and provide brilliant guidance both in-store and over the phone. Buyers also appreciate the competitive pricing and the seamless process when purchasing or trading in photography gear. Some reviewers were not happy with occasional delivery delays, stock discrepancies listed on the website, and frustrating courier experiences. A few customers also noted receiving packages damaged in transit or encountering unexpected communication gaps regarding orders.

What people talk about most

Product

Customers expressed great satisfaction with the products, highlighting fantastic performance, competitive... See more

Service

Reviewers mention positive feedback about service, frequently highlighting prompt and responsive... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive next day or... See more

Order

Users describe positive interactions with order, highlighting a swift and straightforward online purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great day at the Swarovski Optik Day in Clifton Cameras Cheltenham store 18/03/26. Really looked after by all the staff at Cliftons & the Swarovski rep too. Tried out Swarovski Bino's & Spotting... See more

Company replied

Rated 5 out of 5 stars

I am not good with names, however I was dealt with by 2 superb members of staff, one who kept finding different straight spotting scopes for me to look at and if I had the money would have probably wa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service provided by Clifton Cameras and brilliant support from Aled, who helped me upgrade to the world of mirrorless and now helping my Dad too. A brilliant range of discounts too and an ex... See more

Rated 5 out of 5 stars

Very helpful on the phone on a Saturday morning to guide me through getting a discount on website and arranging Sunday delivery. Packaging was superb and DPD f... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Photo Lab
  5. Telescope Store

Written by the company

Clifton Cameras are the leading independent digital camera dealer in the UK. We offer Digital Cameras, SLR Lenses, Binoculars, Scopes and More. Best prices and service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,869)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

I cant recommend Clifton Cameras enough. Their customer service is excellent and I'm absolutely delighted with my Nikon Z6. Will definitely be a repeat customer

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Camera shop

The Sales assistance was extremley helpful and understanding. She was very patient and willing to help. The on-line help was also keen to help. All in all worth a 150 mile round trip. Cant praise them enough.

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I took a massive gamble by upgrading some of old trusted camera gear and had heard of Clifton Cameras through an online group I am in called COAP which is dedicated to aviation photography and Aled is in the group and has started a dedicated service for members , the whole process was handled with utter professionalism from start to finish from trade in quotes to receiving my new gear before Christmas , I would highly recommend Clifton Cameras to anyone looking for great service all round

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Clifton Cameras

In advance of my purchase, which was in the region of £5k in value, I was given impartial and honest advice to suit my particular set of circumstances. This was very much welcomed and expected from customers who had left reviews previously. I was prepared to travel from Essex to Gloucestershire and happy that I did so.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and professional sales team

I have had very positive experiences with both in person and online purchases at Clifton Cameras. A special mention to Estelle for her patience and professionalism when I was making a big decision on what lens to choose alongside a new camera, as well as for making the process of selling my own gear as smooth as possible. I felt very comfortable whilst at the shop thanks to Estelle and Jonathan who were very accommodating and made the experience a lot more personable and fun!

My online shopping experience was again positive thanks to Estelle who was very helpful and ready to assist me quickly when I had queries. Later I had to return an item which arrived with a factory fault and she very quickly resolved this issue by organising a next day free pick up from my address.

I have used other camera shops in the past but I have not found any who have been as professional, efficient, friendly and ready to make things right when needed.

Thank you Clifton Cameras – I look forward to shopping with you in the future!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

First time ordering from them for some Polaroid 600 film. Great price on their website and reasonable shipping costs. Ordered on the 18th December and it arrived the 19th. Well packaged, no fuss, all good.

Would happily use them again.

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service by Clifton Cameras

Great service and the shipping/delivery times were first class. The carrier provided a one hour slot thus no hanging around for hours at home. Goods were well packed in a sturdy box on both purchases I made.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service provided by Clifton…

Fantastic service provided by Clifton Cameras and brilliant support from Aled, who helped me upgrade to the world of mirrorless and now helping my Dad too. A brilliant range of discounts too and an extra bonus thanks to being a member of the awesome COAP Online community (Centre of Aviation Photography). All questions and concerns answered, so impressed by Clifton Cameras! Thanks again.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a Camera that they had 2 days later sold !!!

Bought a Camera (a Nikon D800) on Saturday 15th Dec. and expected delivery this week.
On Monday afternoon (15th) was told that the camera I paid for was already sold, and that ivwas no longer getting the camera.
Was offered at [full price] inferior cameras for the same price and better cameras for a far higher price, with no discount for the Clifton Camera error, on selling a camera that was already sold !!!
VERY POOR..... AS I WAS VERY HAPPY WITH THE PURCHASED NIKON D800

December 13, 2025
Unprompted review
Clifton Cameras logo

Reply from Clifton Cameras

Hi Iain,

Thank you for taking the time to leave us a review.

We’re sorry to hear of your disappointment regarding the Used Nikon D800. We understand how frustrating it is to believe you’ve secured a specific camera, only to find it’s no longer available.
We can see this particular camera had been sold approximately six hours earlier, and our website had updated to show the item as awaiting stock at the time the order was placed. As used items are individually listed and one-off by nature, we were unable to offer a like-for-like replacement once it had sold.

We did our best to suggest alternative options, though we appreciate these were not suitable for your requirements. While this wasn’t the outcome you had hoped for, we do ensure our stock status updates in real time to prevent overselling.

Kind regards,

Christian Fowler

Operations Manager
Clifton Cameras.

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Rated 5 out of 5 stars

Was struggling to find size/spec…

Was struggling to find size/spec binoculars, gift for my partner. All other retailers were higher priced or poorer quality. Was so pleased to stumble upon a uk retailer of good quality, fairly priced binoculars. Easy purchase and prompt delivery was great too. Haven’t been able to check them out properly, high risk of arrest using them in this area 😂. All wrapped up ready for recipient now.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

They are incredibly professional and…

They are incredibly professional and helpful. Unfortunately, the delivery company lost my parcel, which caused me a lot of anxiety about whether I would receive insurance and how my case would be handled. They assisted me by investigating the issue with the delivery company and ensured that the item I wanted would be kept for me until the insurance process was completed, so I could still purchase what I originally intended. They are a trustworthy and communicative team. They were also very flexible, kindly agreeing to meet earlier in person due to sudden circumstances.

November 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

Brought a pair of Nikon binoculars as a Birthday present for my wife. Clifton Cameras were selling them at a very competative price, so I placed my order on the website. Delivered within a few days, very pleased with the service provided 👍

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

All round great service

Great range of in stock products, quick and easy ordering process with excellent communication regarding delivery etc. I would highly recommend this retailer.

December 5, 2025
Unprompted review

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