Clockwork Removals and Storage - Edinburgh Reviews 

154
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TrustScore 4.5 out of 5

4.6

7 Granton Pier, Lochinvar Drive, EH5 1HF Edinburgh, GB

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Rated 5 out of 5 stars

The Clockwork team! From the first point of contact to dropping off the last of the used packaging at the local depot everyone was very helpful, efficient and pleasant. Shaun and Tony who handled ou... See more

Company replied

Rated 5 out of 5 stars

I booked Clockworks at the last minute after another company canceled just two days before our move from England to the USA. Crystal went above and beyond to fit us in three days later. The packin... See more

Company replied

Rated 5 out of 5 stars

We had an office move to do at very short notice. Quote received within 24 hrs of site visit and crates delivered within the week. On the day itself there were plenty of bodies to help out and they... See more

Company replied

Rated 5 out of 5 stars

Great company, used their services many times and will be using again for sure. Calm, professional, good communicators (respond to email, pick up the phone, call back etc), turn up on time and work we... See more

Company replied


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company
  4. Storage Facility

Written by the company

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout Edinburgh for individuals, families and businesses. We have a network of branches across the UK as well as an international service centre to help our customers relocate across the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Written by the company

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Contact info

  • 7 Granton Pier, Lochinvar Drive, EH5 1HF, Edinburgh, United Kingdom

  • 0131 669 0044
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Award Winning Service | 25 Years Experience | Industry Accredited

4.6

Excellent

TrustScore 4.5 out of 5

154 reviews

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4.6

All reviews

(154)

228 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish they were great

From start to finish they were great. They gave a competitive quote and allowed insurance bolt-ons, I recommend taking the cancellation/rearrange insurance. The crew that moved us were excellent, careful and courteous.

March 19, 2024
Unprompted review
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks so much for the feedback we really appreciate it.

Rated 5 out of 5 stars

Great service

Great, very friendly service from the whole team. From the quoting stage, to keeping us posted throughout, to the actual move on the day - Niall and his team were tremendous.

December 22, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

This is great to hear, thanks for the review.

Rated 5 out of 5 stars

Super impressed with these folks.

Super impressed with these folks.

Professional from the outset and maintained that right through from initial contact with the Edinburgh office, assessment visit, booking, removal day & post move follow up. All queries answered quickly & the move assessor that came out gave me total confidence they were totally professional and made our decision easy to go with them. Removal guys literally couldn’t do enough on the move day & credit to the company.

Moving house is stressful, but Clockwork took away that stress as they turned up, did a fantastic job and couldn’t be faulted.

Our thanks go to Jamie & his team….totally recommended from my point of view. If you need removal services….don't waste your time just get these folks to do it.

November 21, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks for this fantastic review. Our aim is to take the stress away on move day so this is brilliant to hear!

Rated 5 out of 5 stars

The guys that done our removal were…

The guys that done our removal were absolutely awesome. They were quick clean and very polite. Cost wise was brilliant too compared with other quotes we were given. Would highly recommend.

December 12, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks for the recommendation.

Rated 5 out of 5 stars

The delivery came ahead of schedule

The delivery came ahead of schedule. The team were helpful and efficient, very pleasant to work with and the piano arrived in good shape. You will have heard that unfortunately the piano was a tight fit in the lift which resulted in some dents to the inside of the lift. I understand this will be handled by the insurance. Thank you.

January 11, 2024
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks for taking the time to review us, we really appreciate the feedback. We do apologise for this damage. Due to the nature of our work, unfortunately, accidents like this can happen but we do try to safeguard against it where possible.

Rated 5 out of 5 stars

Excellent service

Great customer service from the team in Edinburgh throughout - every call or email dealt with within the hour - even when I needed to change plans a few times. Removal team turned up early and the move was extremely efficient. Would recommend to anyone moving home.

October 20, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

Great to hear, we really are a fully flexible service.

Rated 5 out of 5 stars

Great Service from Start to Finish

Niall is extremely professional and acts quickly to capture all the details before quoting.
Great service from start to completion.
Nothing ever a problem.

October 26, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks so much for the excellent feedback.

Rated 5 out of 5 stars

Great company

I really cannot stress how impressed I was with the service from clockwork. From the initial meeting to discuss our needs through to the move itself everything was smooth and everyone was professional and understanding. I’ve never used a moving company before so I had lots of questions and each one was answered (even the stupid ones!). The team who moved us were amazing - they were friendly and had great banter too. Amazing job guys!!

October 13, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

This is wonderful to hear. We never consider any question to be stupid - we are here to answer them all.

Rated 5 out of 5 stars

Everything went like clockwork

Everything went like clockwork. At a time when stress levels were very high dealing with estate agents and solicitors and the fickle housing market, it was great to be able to leave everything to the removal men and have it all go without a hitch. We strongly recommend this company.

September 22, 2023
Unprompted review
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Reply from Clockwork Removals and Storage - Edinburgh

Thank you, we are delighted we could take a bit of stress out of move day.

Rated 5 out of 5 stars

Really professional service

Really professional service. Everyone was really friendly, great service. Very competitive prices. Can’t recommend highly enough.

September 8, 2023
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Reply from Clockwork Removals and Storage - Edinburgh

Thanks so much for the recommendation.

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