Cloudbet Reviews 

2,529
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Great site with lots of slotmachines, sports and also many different cryptos to choose. Been with them for a long time and i really don´t have anything bad to say.

Company replied

Rated 5 out of 5 stars

ive been using this casino for a while now and honestly it’s been pretty solid overall. The site runs smooth, loads fast, and I haven’t really had any issues with games freezing or anything l... See more

Company replied

Rated 5 out of 5 stars

So I'm from a location outside their permitted operating locations. Despite that tho after I played my bet they locked my account, my error and legally they had to. They did honour it though and... See more

Company replied

Rated 1 out of 5 stars

I open an account but after seeing all this complain. I decided to try another website. Deposit takes seconds , but withdrawals takes 6 months to review lol. Hahaha. there is really nothi... See more

Company replied

Company details

  1. Betting Agency
  2. Casino
  3. Cryptocurrency Service
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

About Cloudbet

Written by the company

Founded in 2013, Cloudbet is the longest-running crypto-betting platform in the world. It has processed millions of bets across its sportsbook and casino platforms, serving hundreds of thousands of users globally. As a licensed operator, Cloudbet maintains institutional-grade custody solutions and a decade-long track record of zero security breaches. Players can bet using 35+ cryptocurrencies, from Bitcoin and Ethereum to stablecoins and emerging altcoins. Available in 18 languages, Cloudbet features live sports betting across major leagues, esports, and 3,000+ casino games from premier providers. Thank you for choosing Cloudbet.

VISIT CLOUDBET

Contact info

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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

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3.6

All reviews

(2,529)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good casino

Good casino, normal KYC, fast withdrawals and some bonuses

January 14, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Thank you!

Rated 5 out of 5 stars

TOP NOTCH EXPERIENCE FROM FEB 18TH 2025…

TOP NOTCH EXPERIENCE FROM FEB 18TH 2025 TILL NOW ALWAYS BEEN SHARP YES HAD DELAYS AND SITE ISSUES AT TIMES BUT THEY WORK TO SUIT WITH ME MY CLOUDBET I LOVE EM✅️

April 12, 2026
Unprompted review
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Reply from Cloudbet

Thanks so much!

Rated 1 out of 5 stars

When you win your stake will be reduce…

When you win your stake will be reduce ,you can’t bet big amount

April 11, 2026
Unprompted review
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Reply from Cloudbet

Hey Yelin, we do not limit our players. If you wish to increase your limits, please email support@cloudbet.com

Rated 1 out of 5 stars

Após as vossas respostas sucessivas e a…🚨 CLOUDBET SCAM WARNING – ACCOUNT BLOCKED & $500 CONFISCATED 🚨

🚨 CLOUDBET SCAM WARNING – ACCOUNT BLOCKED & $500 CONFISCATED 🚨

I’m sharing this to warn anyone considering using Cloudbet.

My account was suddenly locked, and my $500 balance was confiscated without warning. When I contacted support, I received a generic reply accusing me of violating their Terms (multiple accounts).

Yes — I used a VPN and had more than one account. However, I NEVER abused bonuses or attempted to exploit the platform in any way.

Despite that, Cloudbet:

Permanently restricted my account
Confiscated my funds
Refused to provide any real evidence
Offered no fair review or appeal process
Closed communication entirely

I even tried to resolve this reasonably by requesting ONLY my original deposit back — they refused.

Let that sink in: they kept my money and refused even a partial refund.

This is extremely concerning behavior for a platform handling user funds.

At this point:

I am filing a formal complaint with the Curaçao Gaming Control Board
I am documenting everything publicly
I will continue exposing this case across Trustpilot, Reddit, and Bitcointalk

If you are thinking about using Cloudbet, understand this:

👉 Your account can be locked at any time
👉 Your funds can be confiscated
👉 You may have NO real way to recover your money

Use this platform at your own risk.

I will keep updating this post with any developments.

April 10, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hi Joao, multi-accounting is strictly against our rules and regulations, therefore your account was shut down. Multi-accounting is against regulator rules as well.

Rated 1 out of 5 stars

Scam casimyno with rigged slots and…

SCAM casino with rigged slots and full of bots! Avoid horrible

April 7, 2026
Unprompted review
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Reply from Cloudbet

Hey Aleksandar, we don't rig our slots, in fact, we post big wins from our players every day! I tried to request info so I could help me you but you haven't replied.

Rated 5 out of 5 stars

A Paradigm of Cryptographic Integrity and Kinetic Liquidity

Cloudbet operates at the intersection of high-fidelity security and computational efficiency. Their security architecture is nothing short of top-grade, employing robust cold-storage protocols that effectively neutralize systemic risk, ensuring that digital assets remain decoupled from external vulnerabilities.

Parallel to this ironclad safety is the platform's transactional velocity. The integration of blockchain confirmation pathways is handled with an elegant swiftness that defies the traditional latency of legacy systems. Withdrawals and deposits aren't merely "processed"; they are executed with a frictionless precision that respects the user's temporal value. For those who demand a cognitively superior betting environment where the backend tech is as sophisticated as the UI, Cloudbet is the definitive benchmark.

April 6, 2026
Unprompted review
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Reply from Cloudbet

Love this thanks!

Rated 1 out of 5 stars

They let you deposit what you want but not withdraw

They let you deposit what you want but when withdrawal times comes, they will put the account under review and make you wait during days without any update (with my money in their pockets, of course). I expected more from this company as I have been a customer since years ago but seems something has changed recently.

April 4, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hey Rahmad, we tried to get more information from you so we could look into this for you but you didn't reply.

Occasionally if there is concerns about betting integrity, we have to do a small investigation before opening your account back up again.

Rated 1 out of 5 stars

My account is blocked after I try to Withdraw

My account is blocked after I try to withdraw from cloudbet account, I mostly bet on ATP/WTA tennis. They said that they will do investigation and which can take 6 months. My current account balance is 2069 USD, I think my money is gone, guys please stay away from cloudbet.
If you win something and try to withdraw your account could be blocked without any reason

April 3, 2026
Unprompted review
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Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.

We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

Rated 1 out of 5 stars

A casino that doesn't allow winning players or withdrawals

Another Scam and fraudulent casino.
Winning players are not allowed, you will be allowed to deposit thousands, but you will not be allowed to withdraw if you are winning. Cloudbet blocks winning accounts claiming "Suspicious activity" as an excuse to steal players money. Avoid this place if you value your time and money, you will not be able to withdraw.

March 24, 2026
Unprompted review
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Reply from Cloudbet

Hey NoName.. We checked your details and it appears you have never signed up with us? Are you sure this review is for us?

Rated 5 out of 5 stars

Good BetBuilder Limits

Have $120K wagered, currently i'm down a bit XD
When i was up and won in one day $20K they sent me the withdraw without a problem, it was an hit on 8.00x i think idk
After that i again ended up next day in profit and withdraw was sent instantly.
Besides withdraw the best thing, BEST BEST BEST thing they have is the Bet Builder thing. The only casino where i can play on let say Ukraine league soccer as Bet Builder and have GOOD GOOD limits.

Usually any other casino they let you play like $50 and thats it, this one let me play $4000 on any Parlay (BetBuilder)
THEY ARE THE BEST BEST

March 2, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Love to hear it, we're working on even more product features for you guys, launching soon!

Rated 1 out of 5 stars

My cloudbet account was blocked…

My cloudbet account was blocked suddenly with around an amount of 3100 USD. Now, I dont have any response from them about getting my money back.I am in a miserable condition and in great tension about my money. I am so depressed and have no clue how to get my money back. So guys be very careful of using Cloudbet ,you can be the next target or next one to suffer ?????

February 7, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.

We try to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

Rated 1 out of 5 stars

WARNING

WARNING: Account locked & funds frozen for 6 months without proof!
I strongly advise everyone to be careful with Cloudbet. On 20/3/2026, they suddenly logged me out, locked my account, and froze my entire balance.

Their Risk Department sent a vague email claiming my account is under a "6-month investigation for betting behavior." They provided zero evidence, zero specific details about which terms I supposedly violated, and no clear timeframe for resolution. Holding a player's money for half a year based on a generic excuse is unacceptable and feels like a scam tactic to steal funds.

I am a legitimate bettor. I have stated clearly to their support that I am 100% willing to provide full KYC documents and all cryptocurrency transaction hashes from my wallets to prove my deposits are clean. Still, they just reply with automated, copy-paste emails.

I have already filed a formal complaint on AskGamblers. If you are considering depositing your crypto here, think twice. They can freeze your money at any time with no explanation.
Update (March 27): Cloudbet replied to this review with PR talk just to save face. They claim "suspicious activity" but still absolutely refuse to tell me what it is. I have offered my full KYC and crypto TxIDs, but they ignore it. Saying they are "trying to resolve it quickly" is a lie; their support emails explicitly tell me to wait 6 months. Do not trust their public replies here.

March 20, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Your account was flagged for suspicious activity. In order to protect the integrity of Cloudbet and its users, we've paused your account while we look into the matter fully.

We told you it could take up to six months but are trying to resolve these matters as quickly as possible, and will let you know as soon as the investigation concludes.

Rated 4 out of 5 stars

User friendly

User friendly, everything is just good

July 31, 2025
Cloudbet logo

Reply from Cloudbet

Awesome, let us know what we need to make it "great" :)

Rated 1 out of 5 stars

Given less than what I won

Transaction ID 97f2fa4d-8d8e-4cea-b755-04d8dd356789
INC-1583 Case number.
My winnings were supposed to be 233$s but even though they accepted my bet after the game they changed the winning amount to 115$s completely removing one of my bets even though my bet was accepted and funds deducted from my balance. The issue was that even though my 2nd bet for the same game was accepted their odd got glitched at 1.5 for this game and I placed a 2nd bet for the game and then the odd was much higher .
Cloudbet did pay out pretty fast every one of my bets but this time they stole from my winnings.
Now they are asking me for a screenshot after the game had ended and after the game has ended they remove one of my two bets for the game and my winnings became 115$s instead of 233$s.
It is not my fault their screen glitched and odds got stuck but my funds were definetly deducted and 2nd bet for the game was approved.
Had a solid experience so far with cloudbet but this time and another time when they deducted funds from my wallet but did not confirm bet was accepted and said they could only confirm so after the game.
I would had not complained about this issue like I havent complained 1st time when they deducted funds from my balance but did not confirm if the bet was accepted till after the game because then my bet lost but this time I won and I was not given the full amount.
Cloudbet please make it right.

March 7, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hi, I checked with our team and in our system the bet was recorded as 81.99 USDT and then adjusted to 75.15 USDT due to partial acceptance.

The team checked and didn’t find any issues, and there’s no data matching the stake shown in your screenshot.

Rated 1 out of 5 stars

Support is very slow

Support is very slow, they raise always to another support team and they always promise “we Will contact you on e-mail” but nothing happens, support wise not the best. The support also one time corrected my Bet for a win but toke it back anyway and made my balance negative, support makes a lot of mistakes, the is not perfect need some improvements, overall 2/10 casino site, not recommended

March 17, 2026
Unprompted review
Cloudbet logo

Reply from Cloudbet

Hey Gio, as previously explained by CS, both wagers were initially settled as wins due to an error and were later correctly regraded as losses in accordance with our sports betting rules:

Wagers will be decided on games with two halves scheduled for 45 minutes each and any time the referee adds to compensate for injuries and other stoppages. It does not include periods of extra time nor penalty shootouts.

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