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Rated 1 out of 5 stars

Received an unsolicited phone call from this company and the phone operator told me they had used a service to access my mobile number via linkedin. Extremely intrusive and rude Edit because I can'... See more

Company replied

Rated 1 out of 5 stars

Been with CloudSpace UK for a couple of years, but recently they have had outages but with no notice on there site, in-fact it says "systems operational" on their site, which is also running very slow... See more

Rated 1 out of 5 stars

Signed up, set up the server, all going well, then received an email from cloudspace a few months later stating they are dropping the service I am on, and offering a replacement service at a 500% inc... See more

Rated 5 out of 5 stars

We have had a CloudSpace UK virtual machine for some years. They provide a high quality infrastructure with great uptime. Their cloud services, their technical knowhow when support when required and t... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

CloudSpace is a specialist host providing high performance cloud, dedicated and enterprise hosting solutions and which, as the ‘helpful host’, focuses on high-calibre personal service and support to customers worldwide.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

58 reviews

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Rated 1 out of 5 stars

Received an unsolicited phone call

Received an unsolicited phone call from this company and the phone operator told me they had used a service to access my mobile number via linkedin. Extremely intrusive and rude

Edit because I can't reply to the company's reply to this review. I was told I was being called due to being a software engineer for a certain large UK company, and he said CloudSpace is a cloud hosting service that is a competitor for the hosting service the company I work for currently uses so after double checking I'm fairly confident this is the correct company unless I somehow got the name from the call entirely wrong which feels unlikely

February 19, 2025
Unprompted review
CloudSpace UK logo

Reply from CloudSpace UK

Hi Jess,

Thanks for reaching out. We don't do any outbound phone marketing as a company so I think you might have found the wrong CloudSpace on Trustpilot. If you would like to discuss further please give me a call on 0207 043 0667.

Otherwise, we would really appreciate it if you could remove or modify the incorrect review.

Many Thanks
Cameron

----UPDATED RESPONSE-----

Thanks for the update, however as per previous message we do not engage in any form of outbound calling other than to support an existing clients service. We do not perform unsolicited marketing calls in any form.

Admittedly very strange, maybe a similar company name but it's definitely not us!

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Rated 1 out of 5 stars

Untrustworthy.

Signed up, set up the server, all going well, then received an email from cloudspace a few months later stating they are dropping the service I am on, and offering a replacement service at a 500% increase in price.
Wow.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Perfectly good for a VPS.

Been using CloudSpace for my VPS for a few years now. Can’t fault it, I’ve not experienced any downtime and it’s worked as expected throughout and the connection speeds have been perfectly adequate.

October 30, 2021
Unprompted review
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Rated 5 out of 5 stars

Cloudspace have always provided great service

Cloudspace have always provided great service for us.
They helped configure our cloud servers initially, have been flexible about the occasional ramping up or cutting back in servers used, and have even helped resolve issues when we have experienced issues installing 3rd party software onto one of the cloud servers that they host!
We would recommend them to anyone looking for a smaller scale solution than the big Azure, AWS cloud solutions.

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Cloudspace

We use email, web hosting and dedicated server hosting and all services work well. Support tickets are attended to promptly and helpfully.

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Totally amazing

I have been with this company for a few years now. They are amazing! Always there to help if there are any issues. Adrian and Ish in support are legends.

Would not ever look to use someone else to host our websites.

October 28, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Provider

Cloud Space has always been there with excellent services and prompt replies, whenever I needed a service. Thank you for being the perfect provider.

October 28, 2021
Unprompted review
Rated 3 out of 5 stars

Good service generally

Good service generally, but too many interruptions. There have been multiple occasions where despite having set up a direct debit, Cloud Space have failed to take payment and have stopped service without any warning. Their telephone attendance to resolve matters has been very good.

October 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Top provider!

I’m an IT technician and have been a customer of CloudSpace for the last 4 years, I have a dedicated server with them thats performed perfectly and serves 4 office users simultaneously without breaking a sweat.
They provided me with all the licenses, services and support i required at the time of deployment.
Whenever I’ve had an issue they’ve always been quick to respond with the highest level of cooperation.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great prices & great service

In almost 20 years of dealing with website hosts, CloudSpace has definitely been the best. Downtime is very rare and tickets are dealt with prompty. I don't have a single complaint about them - highly recommended.

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

High Quality Infrastructure and Service

We have had a CloudSpace UK virtual machine for some years. They provide a high quality infrastructure with great uptime. Their cloud services, their technical knowhow when support when required and their overall service are all top notch. We would have no hesitation in recommending them to anyone. In fact, we placed one of our clients' VM requirement on their platform also.

October 27, 2021
Unprompted review
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