Club Retros Reviews 

731
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the retro football shirts and note that the detailed stitching on club crests and sponsor logos is remarkably accurate. Consumers also appreciate the smooth purchasing process, helpful promotions, and responsive support when needing assistance with adjusting their orders. Some reviewers were not happy with delivery times, mentioning that parcels took much longer than expected to arrive or completely lacked tracking updates. A few other people also felt frustrated when experiencing communication delays regarding order fulfillment issues and unhelpful responses from support staff.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fantastic quality of the retro... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shirts are well-made and... See more

Order

Consumers find order experiences to be ambiguous, reflecting a wide range of differing opinions. While many... See more

Delivery service

Customers had ambiguous experiences with delivery service, with highly mixed feedback. Many reviewers... See more

Website

People report ambiguous experiences with website, as opinions and outcomes vary significantly. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company, sent my order quickly, product was as described. Jerseys are a very good reproduction, very happy with the purchase. Also I appreciate a lot the free delivery! The team can be a bit sar... See more

Rated 5 out of 5 stars

Thoroughly impressed with the selection available and the quality of the kits. They managed to source the exact style/colour of player names on shirts from the early 90’s..amazing. Looks great! Did ha... See more

Rated 5 out of 5 stars

Brilliant from start to finish. It’s always a bit worrying when you use a new company. The retro top is fantastic and arrived today. I’m so pleased and it’s already wrapped for my son’s Christmas... See more

Rated 5 out of 5 stars

With so many options online, many times if you want football kits at a good price, you more often than not have to sacrifice quality, but not with Club Retros. I discovered them looking for an Arsenal... See more


Company details

  1. Clothing Store

Written by the company

Explore our extensive range of iconic shirts from the 80s, 90s, and beyond. We stock classics from UK teams, European giants, other teams from around the world and international favourites. We offer free international delivery on all orders. For more details on our processing and delivery times, please read our shipping page. Please do allow us to help you! If you have any problems or questions about your order, please do reach out to us on email or our contact page first!


Contact info

4.2

Great

TrustScore 4 out of 5

731 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(731)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this website!

This is my go to website for ordering football tops ! I absolutely love it. My enquiries get answered asap and the quality of the tops is amazing! Such a good site !😊

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

First class shirts and service.

First class. Shirts are brilliant, right down to the detail of correct lettering for specific seasons. Shirts arrived in line with their time estimate. Can’t fault them. Thank you.

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Order from Australia

I ordered from Sydney, Australia (Order No. 32809). Took just over 3 weeks to arrive from the date I ordered but I was really happy with the 4 shirts I received. Really impressed by the level of detail on the crest and manufacturer embroidery as well as the sponsor logos etc. Definitely happy with the quality and will order more in future. I was a little worried with the amount of time it was taking but when I reached out to Club Retros they were really quick to reply with feedback that reassured me. Good experience overall.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Thrilled with Quality & Service

Thoroughly impressed with the selection available and the quality of the kits. They managed to source the exact style/colour of player names on shirts from the early 90’s..amazing. Looks great! Did had one (a medium) that came up a little small in comparison with other mediums ordered and the very helpful and accommodating customer service swiftly sorted a return and replacement. Couldn’t ask for more, will definitely be a return customer.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and quality

I have accidentally put the wrong address to get delivered to 2 times while buying from here, i sent an email both times asking if the delivery address can be changed and in less than an hour, they change it for me. To make it better, the shirts turn up in absolutely amazing quality and couldnt ask for much better.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Be Aware! Don't waste your time!!

Everything was wrong with this! First, the postage was late, when queried, been told it will be delivered on time... When it didn't arrive on time, been told to be patient and when the patience ran out been told by the so called "Head of Sales" that they didn't mess me about. However the shirts weren't even dispatched by this point. After a lengthy wait, shirts arrived and guess what, the customised one was wrong size, been asked to prove it by sending pictures and qualityof the other shirts were terrible! I wouldn't waste my money on these people. When I wanted to return them as I wasn't happy, I have been called "Rude" and take the temperature down a notch! This company or whatever you want to call it is terrible with 0 Customer service skills and Empathy for the customers. When I asked am I supposed to be paying to return these, they said Yes then offered me "Free Return" in exchange for not leaving a negative review! If you see their reply to my Honest review which I can prove with evidence of the emails back and forth, you will get an idea what type of company you will be dealing with! If I could, I would score 0!

September 17, 2025
Unprompted review
Club Retros logo

Reply from Club Retros

This is not really how this played out. You were aggressive & trying to get a free order by wanting to have a refund the day before your order was due for delivery.

You were rude and misogynistic to our sales staff and we still paid for your return for you. The sales team had a terrible experience dealing with you from start to finish.

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Rated 5 out of 5 stars

Its a 5* from me

I have ordered a couple of tops from this site and gave never had a problem. Exactly what wanted. Good quality.

September 27, 2025
Unprompted review
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Reply from Club Retros

Thanks!

Rated 5 out of 5 stars

I have bought 6 or 7 jerseys from Club…

I have bought 6 or 7 jerseys from Club retro now and the jerseys are consistently excellent quality. I have also reached out to the Customer support team with a query and got a very fast response. There is nothing to fault about them. Keep up the good work

June 12, 2025
Unprompted review
Club Retros logo

Reply from Club Retros

Thanks!

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Rated 5 out of 5 stars

An all round professional retailer

Great service from start to finish. Easy ordering, speedy delivery and a quality product most importantly . Was a birthday present for my son - he was over the moon!
Would recommend Club Retros to anyone!

September 5, 2025
Unprompted review

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