We booked two coaches for our church groups travelling from Walsall and Aston to Barry Island. The cheapest quotes but no lack of quality and care . Excellent coaches and drivers. Highly recommend. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No problems with pick up and drop off. Competitive in price. Return flight delayed. Messaged received from driver on pick up and there within 15 minutes. Excellent service received. Very pleased... See more
Company replied
I booked a minibus to travel to a family wedding and despite several changes to my booking, everything went very smoothly. I found the several members of staff I spoke to very helpful and courteous.... See more
Company replied
We’ve used Coach Hire Comparison a number of times and they’ve always been really helpful. On a few occasions, plans have changed unexpectedly and we’ve needed support quickly, and they’ve always... See more
Company replied
Company details
About Coach Hire Comparison
Written by the company
Written by the company
- Get instant coach hire prices in moments. Simple to book, competitively priced, and designed to give you complete peace of mind every step of the way..
Payment Protection
Make sure you book online to claim payment protection.
We’re confident that almost all of our bookings will run smoothly. But if for any reason your coach doesn’t arrive, we’ll happily refund your payment in full - that’s a promise!
Contact info
Suite 1, St James Square, The Globe Centre, BB5 0RE, Accrington, United Kingdom
- 01254 917831
- sales@coachhirecomparison.co.uk
- www.coachhirecomparison.co.uk
Try Coach Hire Comparison today
4.5
Excellent
849 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've sent in a email complaint over a…
I've sent in a email complaint over a week ago and no ones has contacted me. Poor service, didn't communicate with transport provider, and unable to contact CHC at the weekend as closed.
July 27, 2026
Reply from Coach Hire Comparison
Thank you for your feedback, Stephanie
As we have already been corresponding with you directly regarding this matter, we will continue to handle the concerns raised through the appropriate channels.
Many thanks,
Coach Hire Comparison Team
We have used coach hire numerous times…
We have used coach hire numerous times now for hen parties for our group of friends and I can honestly say that they have never let us down. From start to finish a fantastic service. Friendly drivers, clean transport and very reliable. We’ve travelled to Cardiff, Chester and Cheltenham over the last 10 years and it’s been brilliant.
July 31, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your wonderful review, Alex
We're delighted to hear that you have used us on numerous occasions and that we have consistently delivered a memorable experience.
It's great to know that our friendly drivers, clean vehicles, and reliable service have helped make your journeys enjoyable and stress-free over the years.
We truly appreciate your loyalty and hope you continue to use us into the future.
Many thanks,
Coach Hire Comparison Team.
Thank you Driver Sam
Our group have experienced no shows from coaches before but our driver Sam showed up early.
He was friendly, accomodating of our needs and professional. We hope to have the same driver when we do the trip next year!
August 2, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your kind review, Martine
We're pleased to hear that Sam arrived early and provided such a positive experience for your group. We understand how frustrating previous no-shows must have been, so it's wonderful to know that Sam's professionalism, friendly attitude, and willingness to accommodate your needs helped make your journey a success.
We will be sure to pass your comments on to Sam to recognise him for his excellent service and we look forward to welcoming you again next year.
Many thanks,
Coach Hire Comparison Team.
The coach provided for our wedding…
The coach provided for our wedding guests was excellent. The driver was early and keep us informed of his arrival. From picking the guests up to driving to the church and then onto the reception and then back home it all went to plan and the driver was very accommodating.
We would highly recommend this company for providing a reliable service.
July 26, 2026
Reply from Coach Hire Comparison
Thank you so much for your wonderful review, Steve
We are delighted that you chose us to be part of your special day and are pleased to hear that everything ran smoothly from start to finish.
We'll be sure to pass your kind comments on to your driver, who will be thrilled to know that his communication and service were appreciated.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
Excellent service from start to finish
Excellent service from start to finish, a lovely coach in good condition, Driver was also exceptionally pleasant. Will highly recommend 👌
August 1, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your review, Joe
We're delighted to hear you had a great experience and that the driver made such a positive impression.
We truly appreciate your feedback.
Many thanks,
Coach Hire Comparison Team
Cartmel race day
Both drivers arrived on time at pick up point
Both were very pleasant and accommodating got us on to the course which was great.
Advised us were they were waiting to pick us up at end of races great service 👏👏👏👏
July 19, 2026
Reply from Coach Hire Comparison
Thank you for your review, Richard
It's always great to hear when drivers go above and beyond to create a pleasant and enjoyable customer experience
We truly appreciate your feedback and hope to assist you again in the future.
Many thanks,
Coach Hire Comparison Team
A very positive experience
A very positive experience, good booking process. Good communication with both staff and the allocated driver. All went smoothly with no issues.
July 24, 2026
Reply from Coach Hire Comparison
Thank you for your review, JB
We're delighted to hear you had such a positive experience throughout the booking process continuing into your journey
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
The Coach Hire Comparison Team.
Great service
Great service, bargin price, fantastic communication. Will only ever book a coach through this site in the future.)))
Driver was awesome
July 17, 2026
Reply from Coach Hire Comparison
Thank you for your kind words, Joanne
We're delighted to hear you were happy with the prices and the communication received
We truly appreciate your feedback, it makes us feel extremely proud to hear that CHC will be your first port of call for future trips and we look forward to assisting you again soon.
Many thanks,
The Coach Hire Comparison Team.
Provided with best service.
Provided with best service.. no complains , no recommendations just perfect i would say.
happy with their service. keep it up
July 13, 2026
Reply from Coach Hire Comparison
Thank you for your review.
We're delighted to hear you were happy with the service provided and that your journey ran smoothly.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
The Coach Hire Comparison Team.
Great price, reliable and high quality coach company
We used coach hire comparison to book a minibus for our wedding. We got a deal we were very happy with, and were very pleased to be able to pay a deposit, and pay the balance a month in advance. I emailed to request some more info, and got a fast, helpful response.
The drivers were on time for each trip, and the minibus was luxurious. The drivers were friendly and helpful. We were very happy with the whole process from start to finish.
July 30, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your fantastic review, Saoirse.
We're delighted to hear that everything throughout the booking process and beyond was handled with the level of service CHC strives to provide, creating a seamless journey on your special day.
We truly appreciate your feedback and are grateful that you chose to use us for your trip and look forward to assisting you again in the future.
Many thanks,
Coach Hire Comparison Team
Minibus hire
Excellent service. Kept well informed of driver. Extremely punctual. Found me a minibus at a competitive rate. Driver was lovely. Minibus was exceptionally clean. Would definitely use again
July 24, 2026
Reply from Coach Hire Comparison
Thank you for your lovely review, Elaine
We're delighted to hear you were happy with the service and prices provided and that your journey ran smoothly.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
Booking process very straightforward…
Booking process very straightforward and additional information given directly. Reasonably priced. Rob the driver was excellent and the coach was more than substantial for our group. The only downside, we did not receive the Driver's name or telephone number in advance but had a 24 hour contact number which worked. There was no meeting place advised to us in advance and there was communication needed to meet the driver who was slightly late.
July 19, 2026
Reply from Coach Hire Comparison
Thank you for your review
We're glad to hear you were happy with the service and prices provided to you throughout your booking process.
We are sorry to hear there were communication issues with the driver. We take feedback like this seriously and will be discussing this with our supplier to improve the planning of future services
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
Our driver was great fun and great service
Our driver was great fun. Great communication arrived on time and picked us up early when we wanted to leave earlier than planned. Really happy with Ian’s service
July 25, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your review, Bree.
We're delighted to hear you were pleased with friendly and accommodating service provided by your driver.
We look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
The overall experience was good
The overall experience was good. Just need to ensure that you have the exact postcodes/ Addresses for the pickup and drop off locations as any variation to that would result in requesting fresh new quotes.
The coach was nice and clean. The driver was nice and kept good timings. Overall, it was a pleasant experience.
July 20, 2026
Reply from Coach Hire Comparison
Thank you for your review.
We're delighted to hear you were happy with the vehicle provided and that your journey ran smoothly
We are constantly trying to improve our services and truly appreciate your feedback regarding placing addresses into enquiries.
We look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
Pain free
Making the booking online was pain free, Confirming details over the phone for my own piece of mind was pain free, and the coach trips to and from our trip, on point. Coach drivers were both pleasant and timing was excellent.
July 24, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your wonderful review
We're delighted to hear you found the booking process quick and straightforward, and you were able to communicate with our team effectively when needed
It's also fantastic to know the drivers provided such a friendly and accommodating service throughout your journey.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
I thought they will let us down but the…
I thought they will let us down but the drivers all came on time
July 13, 2026
Reply from Coach Hire Comparison
Thank you for your review
We're delighted to hear that your journey ran smoothly and that each driver arrived punctually, this is the type of service Coach Hire Comparison strives to provide.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
A book to coach months in advance for…
A book to coach months in advance for 12:30 pickup I was called under 24 hours to change your time to 10:30 giving me no other option had to take the time and contact 60 women which was very stressful the night before I receive no compensation I will not use them again and I will advise my church not to
July 18, 2026
Reply from Coach Hire Comparison
We're sorry to hear you were disappointed with your experience, Shirley
The points raised in your review have been passed to the relevant team and are currently being reviewed
Many thanks,
Coach Hire Comparison Team
Reply from Coach Hire Comparison
Thank you for your lovely review, Paul.
We're delighted to hear you found great value in our service and that everything ran smoothly from start to finish.
We do hope we are able to assist you again in the near future
Many thanks,
Coach Hire Comparison Team
Easy to book and really helpful…
Easy to book and really helpful communication before the arranged date. Would use again.
July 19, 2026
Reply from Coach Hire Comparison
Thank you for your fantastic review, Mrs Lyons
We're delighted to hear everything ran smoothly and that the service provided was exactly what you needed to get your trip off to a great start.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
I highly recommend Coach Hire…
I highly recommend Coach Hire Comparison, easy to book, very competitively priced, good communication and punctual overs very pleased 😀
July 26, 2026
Unprompted review
Reply from Coach Hire Comparison
Thank you for your review, Debbie
We're delighted to hear you were happy with the service provided and that your journey went smoothly.
We truly appreciate your feedback and look forward to helping you again in the future.
Many thanks,
Coach Hire Comparison Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.