I have used Coastal Cottages a few times and they are most helpful and excellent customer service. The accommodation was exactly as described and had everything needed for a wonderful break. The... See more
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Coastal Cottages is your gateway to over 500 self-catering holiday cottages in Wales. Our beautiful holiday cottages are situated in Pembrokeshire, a location renowned for scenic views, stunning coastlines and plenty of things to see and do.
Contact info
Coastal House, Narberth Road, SA61 2XG, Haverfordwest, United Kingdom
- 01437 765765
- info@coastalcottages.co.uk
- www.coastalcottages.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 week
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Booking was easy and straightforward
Booking was easy and straightforward. The cottage is well-situated in a small village I know well with conveniently close eating places.
A very nice holiday in a beautiful…
A very nice holiday in a beautiful location and excellent accommodation Thanks
Lovely cottage and good service
Disapointed
We have used Coastal Cottages a few times but this time we had a fine for having to re launder sheets and towels not sure what this means as they do the laundering. and a mark on one of the carpets which none of us had seen and we hovered and cleaned all the rooms before leaving. I am so disappointed and i personally won't be using them again. Such a shame.

Reply from Coastal Cottages of Pembrokeshire
Friendly and efficient
Good property descriptions. Easy website. Instant and friendly email confirming the booking with full contact details.
Beautiful Cottage & Garden.
What a beautiful cottage, everything our family could possibly want or need. The kitchen extension flowing seamlessly out to the stunning garden was a massive hit. Great place for Star gazing & bat watching. Very private despite hving houses around. Road very quiet. Real feel of luxury esp wth the new upstairs bathroom. Local stunning beaches 5 min drive. Very friendly, helpful locals. Would recommend the local Dolphin watching, v respectful of the animals. Also the Ferry Inn, great food & staff. Wonderful holiday, stunning weather. We will be back. Thanks so much.
Booking online was easy
Booking online was easy. I got a confirmation text but no email. This morning I phoned the office and spoke to Tracey. She sent me the 2 emails immediately. Thank you. 😊
Great website
Great website, easy communication, lovely people. Fab cottage, clean in a good location
Croft court flat 8 Tenby
Didn’t receive any help when arriving at flat we found that there were no empty parking spaces. Phoned company but they didn’t have an answer so just had to wait until one became free. Flat itself was ok, nothing special just functional. Location was good.
Update to response - a parking space was supposed to be available for the flat as per the details on the website so I fail to see how this is outside of the responsibility of the company that took the booking as advertised

Reply from Coastal Cottages of Pembrokeshire
V comfortable very quiet cottage with stunning gardens
V comfortable very quiet cottage with stunnung gardens.
The bungalow had everything we needed
The bungalow had everything we needed. It’s a beautiful place. The view was fantastic. Great walking. Watching the sailing from the lounge is a dinghy sailors dream.
Peaceful retreat June 19-26 2026
A beautiful, tranquil setting.
Near sea.
Very well designed & equipped chalet, simple, uncluttered.
We appreciated the books & games
The nesting swallows were a bonus!
Booking through coastal cottages
Lots of information on the property , the area, the shops etc
The website is easy to use and access.
Different properties from other websites
Clear photographs
Description of property is “Spot On”
Description of property is “Spot On”.
Easy booking service, prompt action from staff and excellent communication.
The fact that there is a direct telephone number to discuss any queries with staff is a bonus.
Great value for money, other services offered to guests which enhances their holiday experience.
I have already booked another holiday with you and recommended ‘ Coastal Cottages” today.
You are not just a booking agency as some companies, you have a more personal and efficient approach.
Thank you.x.
Excellent service regarding booking and…
Excellent service regarding booking and arriving at property lovely helpful staff on phone
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