Coastline Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Highly Unrecommended: A Disappointing Experience

I regret to say that despite enjoying the surfing itself, I had a highly unpleasant overall experience. I feel compelled to point out several issues for the benefit of other potential customers.

1. Missed Experiences: Many promised experiences were not delivered. We were told we would have yoga sessions, but they never took place. Additionally, there were no king coconuts provided after surfing as advertised. The absence of a tuk-tuk service to and from the accommodation was inconvenient, forcing us to rely on a motorbike for transportation. Moreover, we missed out on a surf lesson due to supposed poor conditions, although we discovered others were still surfing when we drove down for breakfast. It seemed more like our instructor lacked the motivation to conduct the lesson that morning. Furthermore, we never received any surf video analysis, which was another feature we were expecting.

2. Insufficient Compensation: Despite missing out on several experiences, the compensation offered was an inadequate maximum of €35. Considering the extent of what we missed, this offer is simply unacceptable.

3. Lack of Organization: The entire experience felt disorganized, leading to confusion and a cluttered atmosphere. This affected our overall enjoyment and made it challenging to fully immerse ourselves in the activities.
4. Untidy Accommodation: Our room was untidy, with a significant amount of dirt and leftover items from previous occupants found underneath the bed. This lack of cleanliness was disappointing and did not meet our expectations.

Overall, I can’t help but feel scammed by this experience. The absence of surf video analysis, along with the multitude of issues faced, only further contributes to the feeling of disappointment. In light of these problems, I strongly advise against choosing this provider for your surfing experience. The enjoyment gained from the actual surfing is overshadowed by the numerous problems encountered, making it an experience I cannot recommend to others.

July 8, 2023
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