Cobra UK Security  Reviews 88

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Not to easy to find but a lovely clean environment lovely building & very friendly staff. Done a first aid course with Chris Booton who certainly helped us along the way. Was an enjoyable experience.... See more

Rated 5 out of 5 stars

Amazing course with an awesome instructor (Nick Player). The course is very informative, fun and really expands your mind and awareness. The course is divided into sections so you are learning differe... See more

Rated 5 out of 5 stars

I really enjoyed doing my CP course at Cobra Security. We had a great teacher who assisted and supported us every step of the way. We had great guidance and instructions were clear and explained well.... See more

Rated 5 out of 5 stars

Recently signed up for a first aid refresher and L2 CP “top up” with Cobra UK. Wasn’t particularly looking forward to it. However, It was great. Well presented, relaxed and engaging. Theresa and N... See more

Company details

  1. Security Service

Written by the company

THE UKS LEADING CLOSE PROTECTION PROVIDER


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Shocking avoid at all costs

Shocking. They refuse to correspond with me via e-mail due to a cancelation of my training course for a change in circumstances. This has been going for 5 weeks now.

Anytime I phone in I am met with the same person who tries to twist the words of what I am saying, deflects any kind of responsability and their responce is I will pass the message on I can not do anything more then that. Their Branch manager has tried to help me and e-mail the relevent people but they seem content on ignoring their e-mails as well, The director says he is no longer the director depsite still being registerd as it on the company house, they just seem to thrive on creating confusion when it comes to refunds to avoid paying it.

I have had to resort to legal procedings to get my money back as they do not adhere to their own refund policy and the way they are conudcting themselves is criminal. I shuder to think what it would be like to work under a company like that.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

A disaster from day one due to the lack…

A disaster from day one due to the lack of communication in between contracted staff and managers/directors, the dates asked for were wrong only to be given notice of a new course the day before then only by chance then having my course cancelled with no notice whatsoever, causing me to book with a more ethical, reputable and organised company.

My two emails were ignored as were my requests for legible paperwork so I could study well before the course started.

I am now more than a month on and have no refund…nothing but Silence

I have also written to many third parties in this matter as my emails for information and a response falls on deaf ears.

I am still unsure where my data has been sent as they have not confirmed if they have such a licence to hold, share or use this.

Careless so avoid this company at all costs.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

My experience I worked for Cobra…

My experience I worked for Cobra security as an instructor for there CP courses for nearly 6 months. The problem is they dont pay there instructors and ended up owing me 5K which I have still not been paid. After talking to other instructor I have since found out this is common practise for this company. Sia need to investigate these types of company.

August 9, 2025
Unprompted review
Cobra UK Security  logo

Reply from Cobra UK Security

We believe this review to be completely malicious and designed to damage our excellent reputation. Cobra sets the very highest of standards for it's Close Protection instructors and over the last few years some 'probationary instructors' have come nowhere near what Cobra demands.
We believe that this post is made anonymous by one of those people that didn't make the grade. We have asked Trustpilot to investigate who 'Simon H' is.
Cobra now has in place a new and highly experienced team of instructors.

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Rated 5 out of 5 stars

Well-Delivered Close Protection Top-Up Training

I completed the Close Protection Top-Up Course with Cobra UK Security and was satisfied with the overall delivery and structure. The course content was relevant and aligned with current industry standards. The instructor demonstrated solid operational knowledge and ensured all participants were adequately prepared for the assessment, both in theory and practical components.

Logistics and course administration were handled efficiently, and communication with the management team was clear and prompt at all stages.

I would recommend Cobra Security as a reliable training provider for Close Protection professionals.
Many thanks to the entire Cobra UK Security team for their support and professionalism throughout the course.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

The course was very informative

The course was very informative. While not all of the content directly related to my line of work, a significant portion was relevant and clearly presented. Daniel, the instructor, demonstrated a strong understanding of the subject matter. I feel I’ve gained valuable insights that I can apply in my role as a a CPO

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Best close protection providers

I have very good experience with cobra security UK. I did close protection course with cobra .They have professional and experienced instructors . Their management is excellent from top to bottom .I really recommend cobra .
Hassan Jehangir

May 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Loved the CP top up

Loved the CP top up and with Nick Player. Sessions were interactive and all got involved. I would recommend Nick and Cobra definitely. Thank you
Regards Juliette

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

I recently finished the CP course with…

I recently finished the CP course with Cobra, and I must say, our instructor Nick Player was exceptionally professional, engaging, and inspiring. Mitch also contributed significantly to creating a positive classroom atmosphere. Additionally, Theresa and Ian provided outstanding communication, ensuring all my questions were addressed promptly. After spending countless hours researching close protection courses, I can confidently say that choosing this one was the right decision. I have no regrets at all!

February 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent course & Instructors

Just completed the close protection course and loved it. Nick Player and the team are world class and the course content is both interesting and fun. Absolutely recommend if you’re looking for a career in the industry

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

I attempted my Close Protection…

I attempted my Close Protection Operative Top up Course at Cobra Security Coventry let me tell you the best part of this course was First aid Certification
Ms Theresa Wood a Fantastic lady with great Skills and experiences fantastic unique style of teaching really inspired me

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Expert Training in Close Protection

I attended my close protection training course with Cobra UK in November 2024 and found the material course design and tutors both knowledgeable and helpful.

Teresa Woods was excellent in providing first aid and CP preparation material for the course, and Ian Carvell with his wealth of experience was brilliant in breaking things down into simple common sense language, which aided In the understanding in order to pass the course. Mitchell Atkinson was our trainer and provided all the necessary help and assistance to absorb all the complex material required to work on a task.

I would recommend this course to anyone that wants to learn Close Protection from those with expert knowledge of the industry.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

It’s a five stars in my opinion.

It’s a five stars in my opinion.
Kev and Nick have been really helpful at showing practical example whilst talking about the legislations that regulate the private security industry. Theresa meanwhile has been really kind to help me through the registration online the course, and all paperworks.
It is important for me to be able to work without the fear of being caught in legal action for events happened whilst working as a security operative.
Also it was a great opportunity to learn about new safer physical intervention that may be used in the worst case scenarios as last resource. In all, COBRA uk has helped me growing in my profession, and for me is crucial. I can only say that their manners have been exceptional throughout, and I would recommend the company to anyone.

January 29, 2025
Unprompted review
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Rated 5 out of 5 stars

The course was great

The course was great, Sean was the instructor and he was awesome. He explained everything in easy to understand language. He went in to detail where it was needed. Examples and real life instances were discussed. The operations on the course were well run, 100% recommend this course with Cobra.
Try and do your FREC3 rather than the first aid at work level 3 though, you’ll need FREC to work in this industry.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

5 star course

I was quietly dreading the compulsory CP top up course, however I couldn’t be more wrong, the administration was on point and the trainer (nick) was very knowledgeable and experienced, running the course very well, treating everyone with respect.

January 29, 2025
Unprompted review

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