Cocks & Cows Reviews 640

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ate at Tivoli Food Court and had a really disappointing food experience. The meat tasted like absolutely nothing, the burgers were extremely small and there was no bacon in. Extremely overpriced for... See more

Company replied

Rated 2 out of 5 stars

The Burger cheese and smoke had a poor taste the fries and the dip were good. They forgot our order and I had to go snd ask two times before it came.

Rated 4 out of 5 stars

Food is ok, drinks are ok. What makes the Lyngby C&C 4 star is how the staff put up with rude and unreasonable customers, while still smiling, being helpful and trying to make their visit a pleasant o... See more

Rated 1 out of 5 stars

Despite the tag being on the pricey side of things in comparison to other burger places, the food was alright to good even if the burger was rather small. The service, however, was absolutel... See more

Company replied

Company details

  1. Restaurant

Written by the company

Burgers & Cocktails siden 2010. It's Our Place, But It's Your Party!


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2.1

Poor

TrustScore 2 out of 5

640 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome restaurant

Awesome restaurant. The food was super good and the waiter was energetic, very helpful and kind the atmosphere is awesome and you should definitely visit this place if you are from Copenhagen or you are on a vacation here.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Almost everything was sold out

Almost everything was sold out. Even their Christmas special they had on promotion. And all salads .

Small burgers, slow deliver and unhappy staff. Been to c&c many times before - But Wow it it bad now (2024/2025)

December 14, 2024
Unprompted review
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Rated 4 out of 5 stars

Food is ok

Food is ok, drinks are ok. What makes the Lyngby C&C 4 star is how the staff put up with rude and unreasonable customers, while still smiling, being helpful and trying to make their visit a pleasant one. I will definitely visit again. This is a thank you to all staff in Lyngby, they try and make everyone’s experience a good one (even while others try and make their experience an unpleasant one). Thank you.

March 13, 2024
Unprompted review
Rated 1 out of 5 stars

Lyngby poor service

Lyngby:
You definitely have the wrong waitress in Lyngby right now.
Did not even want to wipe of the w’et chair, and seen totally uninterested in US (customer)
Of course we left.

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

Smallest burgers very expensive

It is very weird, that you cant choose another side (potato) to your combo’s.. i had to get the twisted fries, and then buy the sweet potatos on the side. It doesn’t make sense in my head, when you have both options?
Besides that the burger was insanely small!! We didn’t even get close to full!!
And for that Price!! Im still mad about it haha.. and it’s three weeks ago

March 13, 2023
Unprompted review
Rated 3 out of 5 stars

Great burgers and Nice staff

Great burgers and Nice staff.
We wanted to order 9 burgers and fries but for some reason we could not “put more items in our basket” which meant that we had to order 2 times, the food was not ready at the same time and it was annoying that we had to go back for the fries… last time we ordered there was also problems where they forgot the fries.

You need to work out a better system for take away 😊

January 26, 2023
Unprompted review
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Reply from Cocks & Cows

Hi Sandra.

Thanks for ordering with us! It's true that ordering more than 8 burgers at a time isn't possible by default. This is to ensure that our kitchens don't get suddenly flooded and risk compromising the quality of the food. We're so happy you liked the food!

You can, however, always give the restaurant in question a call and let them know you're looking to make a larger order - they can take your order over the phone or make a note in our system to treat your two separate orders as one for the kitchen.

We're grateful for your feedback, and will aim to make it easier to make a larger order in the future, so you can pick-up all your goodies in one go.

Lots of burger love,
Cocks & Cows

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Rated 1 out of 5 stars

last week tivoli the asian black guy…

last week tivoli the asian black guy was very rude while taking my order and now its sp34 Poor burgers with little salad n its taste like rotten meat uhhhh. lazy staff and poor hygiene i dont recommend this place to anyone. not even one star.
the company is lost its brand.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

C&C in Copenhagen Airport…Best Cheeseburger ever!

was at the C&C in Copenhagen Airport yesterday, for the second time. And again, it was a really good experience! Probably the best Cheeseburger I ever had! Already looking forward to my next stop in the airport.

November 23, 2022
Unprompted review
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Reply from Cocks & Cows

Yay! Thank you so much for these words!

Rated 1 out of 5 stars

Really confused staff

Really confused staff. Needs some organizing. Who is doing what. Food ok but it seems not noone is really having an overview of the business. maybe if they fix these things i would come back

July 29, 2022
Unprompted review
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Rated 5 out of 5 stars

The best server in copenhagen

We had food at SP34 and we had the best service with Arkadiusz! He was so kind and made it an amazing experience! The best server ever!
Would definitely recommend this place to others!

July 17, 2022
Unprompted review
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Reply from Cocks & Cows

Thank you so much for the rave review, Camilla! We're over the moon that you had such a great time and we'll make sure your kind words get to Arkadiusz - who we agree is an absolute star!

Lots of burger love,
Cocks & Cows

Rated 1 out of 5 stars

Very bad communication between staff…

Very bad communication between staff and customers. I stopped by to ask what I could get with my PULS package and the cashier told me she had to scan my ticket. After that, she told me what I could get (only one option, so not much of a choice), and once I said I didn’t want it and preferred to go elsewhere she said I couldn’t anymore because she had scanned my ticket already (!!). The manager said there was nothing he could do and I had to eat there or lose my voucher (which I paid extra for) because he could not cancel the transaction (that I didn’t even ask to be done in the first place). It really felt like I was being scammed into eating there and had absolutely no choice. Never going back to this restaurant.
Additionally, no ketchup is offered, you have to pay extra to get it.

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

If poo taste good

Would’t even give 1 freaking star..

If poo taste good- you would be a winner. Unfortunately for you we will never sit in your seats again.
Where to start ?
Copenhagen k
Unpolite service.

No childrens menu on the menu

Then wrong fries served.

Then 15 minutes delay on child chickennuggets and chips (their secret child menu) at a whopping impressive 89 DKK for a 1 year old.
Which wasn’t chicken it was pig / pork 🐷

So we were sat waiting to eat as a family and I politely asked if the waited could bring warm food. She replied no.
I was told that the reason my child’s food was late was because they had made my daughter a burger menu and messed up that order.
I said okay. Well I’m not impressed. She come back 5 mins later when she see we refused to eat the food . And said she would bring new food .
She then goes and reheats the old burgers and fries them black to coal .
I have now paid 500 kr for a mouth full of old grease and charr coal .
And when my arrived, it fell over right away, and a thick yellow/blackish grease appeared on my plate 🤢

Never again.
This place is disgusting,
My dog is too good for your food.

April 3, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money !! Horrible place

We ordered takeaway from the one in Lyngby yesterday and it wasn’t even a one star experience. We ordered onion rings for 49kr and when we got home there was 5 onion rings in the box. So basically your paying 9,80 Kr per onion ring . Had also ordered 2 burgers with extra crispy bacon . The bacon wasn’t crispy and the meat was very red in the middle . We called the restaurant to complain and the girl was like “ okay “ and gave us an email to write to . No apology and sounded like she could care less as it wasn’t her problem ! We will never eat there again and find it disgusting that they over charge to that extreme . I could buy 4 whole onion for their 1 onion ring ! Compete rip-off !! Save your money and go elsewhere like jagger !

October 11, 2021
Unprompted review
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Reply from Cocks & Cows

Hi Camilla.

Thank you for making an order with us. We're sorry to hear the food didn't live up to expectations! We would love to get in touch with you, but after having searched through our customer care inbox, I cannot find any email from you. Please send us an email at GoodCompany@cocks.dk and our customer care team will do their very best to follow up on your experience with the staff in the restaurant and turn this experience around for you in whichever way possible.

Lots of burger love,
Cocks & Cows

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Rated 1 out of 5 stars

Terrible service in Nørrebro

Terrible service in Nørrebro. Either they close one earlier then stated on their website or they simple ignore you when trying to ordre in the bar.

October 1, 2021
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hi!

We're very sorry you had a poor experience with us. We've requested more information through TrustPilot and hope to hear from you, so we can investigate this issue and hopefully turn your experience around.

Lots of burger love,
Cocks & Cows

Rated 1 out of 5 stars

Fødselsdag

They would give not give my orders. Also you have to go outside and ind to order a drink... That’s not sustainable.........

October 17, 2020
Unprompted review
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Reply from Cocks & Cows

Hi Vishwa.

Thank you for your visit to Cocks & Cows. We're sorry to read it wasn't as great an experience as we hope to give all our guests. It sounds like you had trouble with ordering through our QR-code system and had to order inside instead. We apologize for this inconvenience, but would very much like to hear from you to help turn this experience around for you and give you and all our other guests an even better dining experience going forward.

Please email us at GoodCompany@cocks.dk and let us know which of our restaurants you visited and we'll be happy to follow up.

Lots of burger love,
Cocks & Cows

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