I had some trouble paying with my non-Danish card. Cocopanda’s support was incredibly kind and tried their best to help — they replied quickly, were patient, and genuinely did everything they could fr... See more
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Fast delivery Ordered some perfume to be delivered via DAO, got it the next day in front of my door (and it was Wed just before easter) Note : overall on their webistes they have some products c... See more
This was my first time purchasing beauty products from Cocopanda, and I’m very satisfied with their service. The ordering process was easy, the products were well packaged, and the delivery was on tim... See more
Company replied
The delivery came quickly and exactly as I expected it to be. The only complaint would be that, compared to other companies, the delivery presentation is lacking; apart from the branded box, it had ju... See more
Company details
Written by the company
Om Cocopanda.dk Cocopanda har sin oprindelse i skandinavien. Succeshistorien begyndte i Norge i 2007 med den multi-prisbelønnede online skønhedsbutik Blivakker.no. Vi har siden været ustandselig voksende. Således er vi i øjeblikket til stede i fire europæiske lande: Norge, Sverige, Danmark og Finland. I Danmark har vi været repræsenteret med Cocopanda.dk siden 2012 og har et stort udvalg af mærkevarer til kosmetik, hudpleje, hårpleje og styling til konkurrencedygtige priser. Over 900.000 tilfredse Cocopanda kunder taler for dig selv, og vi vil gerne takke hver eneste kunde. Vi hos Cocopanda lever og ånder for skønhed og er drevet af overbevisningen om at alle mennesker er smukke. Vi ønsker at gøre vores del for at alle kan udtrykke denne skønhed i den grad de ønsker.
Cocopanda.dk A/S
Written by the company
- LEVERING INDEN FOR 1-2 HVERDAGE!
- Vi leverer dagen efter, hvis du bestiller inden kl. 13 på hverdage.
- KUNDESERVICE
- Vi gør vores bedste for at give dig en god oplevelse samt service! Skulle du have spørgsmål til din ordre, betaling eller produkter, hører vi meget gerne fra dig - du kan kontakte os på flere måder. Vi er tilgængelige på telefonen mandag til fredag kl. 09:00-15:00. Live chatten er åben mandag til fredag kl. 09:00-15:00. Du kan også kontakte os via Min Side, e-mail eller kontaktformularen, og vi besvarer din henvendelse inden for 24 timer hverdage.
Contact info
Lyngby Hovedgade 10C, 2800, Kongens Lyngby, Denmark
- 38416416
- post@cocopanda.dk
- www.cocopanda.dk
4.7
Excellent
17K reviews
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Excellent experience
The purchasing experience was excellent. Delivery was fast, and the products I received all have expiration dates ranging from two to two and a half years.
September 6, 2025
Reply from cocopanda.dk
Hi,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with your purchasing experience, the fast delivery, and the long expiration dates on your products. We truly appreciate having you as a customer and look forward to serving you again!
⭐⭐⭐⭐⭐
Br, Sine
Great support, but payments limited to Danish cards
I had some trouble paying with my non-Danish card. Cocopanda’s support was incredibly kind and tried their best to help — they replied quickly, were patient, and genuinely did everything they could from their side, even guiding me to Avarda for clarification. Avarda were also very quick and helpful in their response, but unfortunately confirmed that only Danish cards are accepted. Because of this, I couldn’t place my order at all, which was very disappointing, as I’ve never had this issue on other websites. I do hope international cards will be supported in the future, as I’d love the chance to shop here
September 9, 2025
Unprompted review
Reply from cocopanda.dk
Hi,
Thank you so much for taking the time to share your experience and for your kind words about our support team. We’re truly sorry for the inconvenience you faced with the payment process and understand how disappointing it must have been not to be able to complete your order. Your feedback regarding international card acceptance is very important to us, and we will certainly share it with the relevant team as we work to improve our service. We hope to welcome you back in the future and make your shopping experience a smooth and enjoyable one.
BR, Sine
Reply from cocopanda.dk
Hi, Jolanta
Thank you so much for your feedback! We’re glad to hear that you were satisfied with the fast delivery.
⭐⭐⭐⭐⭐
Br, Sine
Always the best!
Not my first review, but always 5 out of 5!
Customer service, even the AI chat, now point system, products & prices, everything freaking perfect!!!
July 22, 2025
Reply from cocopanda.dk
Waauuh!!!
Thank you so much for your fantastic review
Pinelopi! We’re truly grateful for your continued support and for taking the time to share your feedback. It means a lot to us that you appreciate our service and overall experience. We’ll keep working hard to make sure everything stays “freaking perfect” for you! Looking forward to serving you again soon.
// Sine
Love the site
June 3, 2025
Reply from cocopanda.dk
SÅ fantastisk at høre⭐⭐⭐⭐⭐
Hjertlig velkommen tilbage.
Smooth order to delivery
Smooth order to delivery. Also, the beautiful well packaged with care. I love it all.
May 26, 2025
Reply from cocopanda.dk
Hi, Doyinsola
Thank you so much for your kind words! We're thrilled you loved everything and that your experience was smooth from start to finish. Your appreciation means a lot to us!
⭐⭐⭐⭐⭐
Best regards Sine
Good experience
I am generally satisfy, it had a fast delivery. But the Nivea sun cream that I bought 92 kr, was 78 or lower in Føtex and Kvikly :/
May 15, 2025
Reply from cocopanda.dk
Hi,
Thank you so much for your feedback! We’re glad to hear that you were satisfied with the fast delivery. We always strive to offer competitive prices, but sometimes there can be differences compared to local stores. We appreciate you bringing this to our attention.
⭐⭐⭐⭐⭐
Br, Sine
quick delivery
April 9, 2025
Reply from cocopanda.dk
Hi!
Thank you for your feedback! We're glad you were happy with our quick delivery.
Br. Sine
Bad delivery policy.
Bad delivery policy.
Had my parcel delivered to a parcel box extremely far away from my house. Had to pay to go pick it up.
They should be clearer about their delivery policy
April 8, 2025
Reply from cocopanda.dk
Hi, Paula
We are sorry to hear that you were not satisfied with your delivery experience. For this order, you selected delivery to a parcel box instead of a pick-up point. Since there are no parcel boxes near your address, we recommend choosing a pick-up point for your next order. Please always remember to check your order confirmation to ensure the delivery option suits you. Thank you for your feedback.
Best Regards Sine
Reply from cocopanda.dk
Hi, Ghazaleh
Thank you for your feedback! We're glad to hear that your experience aligns with our mantra, smooth, inspiring and generous. We appreciate your support!
Best regards, Emilie
The order was delivered very far from…
The order was delivered very far from my adresse. I had to drive 30 minutes to get my package.
March 11, 2025
Reply from cocopanda.dk
Hi, Mina
It may seem that for this order, you have chosen a parcel box that is quite far from your address, and yes, that is understandably frustrating. If you do not find parcel boxes closer to you the next time you shop, we recommend having the parcel delivered to a post office or pick up point. There will be many more locations to choose from here. However, we certainly understand your frustration. Thank you for sharing. We will take your experience into account.
Have a great day.
Best regards Sine
Reply from cocopanda.dk
Hi, Eric
It's great to hear that you found a our prices appealing and received your order quickly!
⭐⭐⭐⭐⭐
Thanks for sharing.
Br, Sine
Reply from cocopanda.dk
Hi!
Thank you for your feedback! We're glad to hear that you are satisfied with the product. ⭐⭐⭐⭐⭐
Have a great day!
Br, Sine
Reply from cocopanda.dk
Hi, thank you for your kind feedback!
Reply from cocopanda.dk
Hi, Beatrice
Thank you for your kind words! We're delighted to hear you enjoyed our service and products. Looking forward to serving you again! ⭐⭐⭐⭐⭐
Best regards
Emilie
Awful delivery! I specifically asked in one place and they delivered on a total different
Awful delivery. The package had a label with the address I had chosen when I bought but packaged had been delivered in a total different place, very far away from my house. Will not be ordering again, that was ridiculous.
February 6, 2025
Reply from cocopanda.dk
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your delivery. It seems like the courier did a mistake, and we are truly sorry.
If you ever find that your package has been delivered to a different location than the one you specified, please feel free to contact our customer service team. We are always here to assist you in resolving any issues and ensure your the best experience possible.
We apologize once again on behalf of the courier for any trouble this may have caused.
Have a great weekend.
Best regards,
Emilie
someone had opened my package
I noticed that the sealing tape on my package was completely cut, and it appeared as though someone had opened it.
January 13, 2025
Reply from cocopanda.dk
Hi,
In this case, I can see that you are already receiving assistance from our customer service.
Reply from cocopanda.dk
Hej, Julie Anne
Tak for dine stjerner og din bedømmelse.
Det sætter vi stor pris på.
⭐⭐⭐⭐⭐
Good selection and great prices.
November 29, 2024
Reply from cocopanda.dk
Hi, Michael
Thank you so much!
⭐⭐⭐⭐⭐
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