Ordered the highland cows on 4th Sept kept getting tracking updates till it got to uk then they stopped,sent numerous emails then after six days got one back saying they couldn't find details they'll... See more
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Same as others ordered early September, sent tracking emails. My parcel has been in transit from Edinburgh since early October. Reply’s from customer services say they are urging delivery company to p... See more
I am raging I have been caught out ordering from this company if it even exists. Have ordered 2 bras 9weeks ago still waiting . Like all other reviews keep sending emails and keep getting reply to b... See more
UPDATE: After repeated attempts at contacting customer service and initiating a PayPal money back request, the goods did eventually turn up, almost 2 months after ordering. Goods were OK quality,... See more
Company details
Written by the company
To help you Express Yourself.
Contact info
841 Hillhaven Drive, 90046, Los Angeles, United States
- support@colaley.com
- www.colaley.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Avoid
Avoid . Send one item correct and one 2 sizes small . Do not offer refund say to give away !!
Avoid and buy elsewhere
Product was not fit for purpose. Total waste of money. Edinburgh address & phone number from their Facebook posts are false. Phone number not recognised and product was from the USA. I submitted a payment for my order and Colaley took out more than I authorized, luckily my bank was able to step in and refund the difference. Buyer Beware. Avoid if possible and buy elsewhere.
This company is rubbish
This company is thief, they sell fake item, they fool customers by posting fake feedback from customers. They product is absolutely rubbish. When i ask for refund i was told i can give the item to someone else if I'm not happy with it. They are thieves this company
AVOID THIS COMPANY AT ALL COSTS !!!
AVOID THIS COMPANY AT ALL COSTS !!!
Total SCAM !! Advertise one item send you a shoddy replica !!! Can’t get in touch with customer service cannot get a refund took months to arrive !!! Still trying to get my money back 🤬🤬🤬🤬
This is A SCAM!!!!!!!
I bought from this company in September and wrote a review in October expressing my frustration at the delay in delivery. Well, my bras arrived in December. What an appalling standard these products are! Cheap, unfit for purpose, just truly dreadful! Cheap fabric, just a joke! Don’t even begin to fit, I have been ripped off. Don’t allow this to happen to you! PLEASE AVOID.
AVOID - not acting according to UK law
AVOID. Ordered 2 support bras that never arrived. Upon raising the issue with customer services, they sent tracking logs stating delivery. BUT NOT AT MY PLACE. However they refuse to either reimburse or re-supply the items to me stating it is not their responsibility to manage the delivery service. Totally against UK law. Responses from customer service are standard and repeat messages. Can only repeat AVOID and don't waste your money.
I bought bras
I bought bras. Avoid at all costs absolute rubbish. Don't spend your money. No way true to size, cheap material. Complete and utter rip off!
Wrong item sent
Ordered two pairs of translucent black tights in different sizes for gifts. Received one translucent black and one skin tone. No indication of size either and both pairs look the same size...so no idea what size they actually are. Not easy to raise a complaint but managed to do so, only to be told twice my order was correct. Have now raised a dispute with PayPal.
Got these for my 6 year old son
Got these for my 6 year old son. They did run a little big but that's okay. They are easy to put on, he said they are comfy and so far they are holding up pretty well. They were cheap.
ABSOLUTLEY AWFUL
ABSOLUTLEY AWFUL. The bras I ordered look nothing like they picture advertised. I wanted to return item and cannot get any help from Colaley. Klarna are now charging me late payment fees as I refuse to pay for an item I've been trying to return since November.
Absolute farce!!!
Absolute farce!!!
Placed an order. Contacted 5 minutes after ordering to cancel the order. They've come back 24 hours later and said its too late and to trust in their product. I dont want to!
They also took £5 more from my bank than they should have done. They rectified that pretty quickly but didn't cancel the order that I don't want!
Ugh.
Avoid. Avoid. Avoid. Avoid.
Wish I'd looked here first
Ordered large tights which fit…
Ordered large tights which fit 155-209lbs. I am 152lbs and they are way too small. The tights were the wrong color also. Trying to get a refund is impossible
I'm heavy set and diabetic so I must…
I'm heavy set and diabetic so I must have great shoes. These work great for me.
Very cute
Very cute. Can’t wait to wear it to the “Elegant Witches Luncheon”
AVOID
Cheap, badly made bras that are way too small. Nothing like the adverts . Tried to get a full refund of my £23.99 off PayPal however it meant I would need to provide return tracking information back to China and pay USA customs duty as well as expensive return postage. PayPal should not be dealing transactions with this company as you think your money is safe paying through then but it isn’t. Lesson learned. AVOID AT ALL COSTS !!!!
SCAM SCAM
do not buy from this site its a scam I ordered something I emailed to cancel they said its already been sent out 2 days letter got a notification saying it had been posted came with no return address and the customer service site keeps keeping me off scam 25 quid down dont buy off Facebook ads
Definitely a scam
Definitely a scam . Rubbish item . No return address ....AVOID AVOID . Could not cancel ....
Wouldn’t give refunds as not as…
Wouldn’t give refunds as not as described, they shipped from Korea via US and want you to return them to the 🇺🇸.
AVOID buying things on Facebook
I am a woman that wears a size 6 1/2 in…
I am a woman that wears a size 6 1/2 in women's shoes. I needed white shoes to wear to Taekwondo tournaments. I had trouble finding some I really liked. Then, I found these. Perfect! Bought them in a boys size 5 and they fit nicely. My son that is also my shoe size wants to steal them from me. They look really good on. Very happy with this purchase.
Love this hat
Love this hat. Great color and quality. Used it for halloween but its good enough for daily use also!
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