ColaPa Reviews 

204
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

Doesn't confirm to facial contours allowing large leaks at sides of face for incoming and outgoing air. Dangerous if you think this mask will keep you safe. Nose piece to decrease fogging doesn't stay... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my phone case/ wallet. It's perfect, well made, phone fits perfect, slim. I've had several compliments on it,sleek,beautifully embossed. I would love to get my friend one but not whi... See more

Rated 4 out of 5 stars

The only reason I'm giving a 4 star rating, is because I had to contact the company, to get the tracking number information. I knew that it would take several weeks to receive my order, due to items... See more

Rated 1 out of 5 stars

Colapa! Worst experience ever.. company promised to refund me partial refund if I took claim out of investigation status.. I did that but never got any portion of a refund! In fact, they stopped commu... See more

Company details

  1. Shopping Mall

Information provided by various external sources

Enjoy Free Shipping Worldwide! Get a new decorative cell phone case for your iPhone 6 6s 7 7s Plus X and SAMSUNG GALAXY S7 S7 Edge S8 S8 Plus Note 8.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.4

All reviews

(204)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible

Terrible. They claim it doesn't crack or scratch. Never dropped my phone or anything. The face of the case got a deep scratch within the first week of use. It was just in my purse. Nothing sharp in there

October 29, 2020
Unprompted review
ColaPa logo

Reply from ColaPa

Hello, Izumi !

Thank you for your purchase, and we are sorry to hear that the problem.

We are always looking to improve and increase our customer satisfaction, therefore, I have reached out to you via email just now to help sort things out for you. Please get back to us via emails and we will follow up.

Thank you!

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Rated 1 out of 5 stars

Overcharged. Late. Zero comms. Fake

Overcharged me. Zero reply to my emails. Tracking doesn't work. 2 months overdue.

October 20, 2020
Unprompted review
ColaPa logo

Reply from ColaPa

Hi, Eddie!

Thank you for reaching out to us.

We're so sorry to hear that.
We have sent an e-mail to you about the details of your order.
We will try our best to help you.

Have a nice day!

Rated 1 out of 5 stars

I placed an order and never received…

I placed an order and never received the product. Several emails back and forth as they claim the product was mailed. I asked for a refund and they could not give it to me but told me once I received the product I could return it and get a refund. How do you return something that you never received! Asked for a customer service number to call they said they do not have a phone number. Do not order from this compnay it is a SCAM!!!!!!

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN!!!

NEVER AGAIN!!!
NEVER AGAIN!!!! Cases looked nothing like what was presented!!! And I ordered 2, they should be ashamed!!! Oh and not to mention it took almost 3 months to come in!!!!!

September 1, 2020
Unprompted review
Rated 1 out of 5 stars

Lesson learned!

If there was a zero stars I would have selected that.3 months later and still no sign of delivery.

I am accepting the fact I wasted my money and time buying here but I have learned a valuable lesson that local is the best choice when possible. (Local can mean more than just your city, country in my opinion. Continent is my local.)

Understandable that covid has created many challenges for product movement but I think In this case it’s More a situation of buyer beware.

August 9, 2020
Unprompted review
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Rated 1 out of 5 stars

I've recently had dealings with Colamall

I've recently had dealings with Colamall brand same problems as everyone else. Their "warehouse "is an office block in Hong Kong. I managed to track down their address. If you go to Google maps and put in Bright Waytower No33 Mong Kok Road you should see where they are. Their trading name appears to be: Cola Technology International Co.Ltd. Unit 04,/F. I am a customer who is cheesed off getting no replies to my correspondence and just found out that the tracking number given does not work with any of the major carriers. I think that I have been taken for ride. Unless I hear anything different. Don't hold out much hope.

August 9, 2020
Unprompted review
Rated 1 out of 5 stars

worse site ever

I ordered a Samsung galaxy phone case b4 covid happen. I get the delay. so i email them to upgrade my case no longer have that phone case. So my old case comes 6mos later. I've sent 30 emails back in forth. I swear a child is responding to my emails. they agreed to let me keep the case. they sent me a coupon code for the case I want.
this gets funny as well. the coupon code said it was for 19.99 but when putting in the code it took .85 off. What kind of BS is that.
oh oh but they took there money as soon as my order was placed and made me wait 6mos.
so over this company. the case I want was never really meant to be for me to get. Amazon can keep getting my money.
DINT ORDER ANYTHING FROM THIS WEBSITE / COMPANY THEY SUCK!
BAD EXPERIENCE EVER
I told the company im telling everyone not to order and im writing a bad review.
no response from them

August 8, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a Samsung phone case

I ordered a Samsung phone case, from them. It took forever to arrive. I did a contest via PayPal a nd it got extended by PayPal. Guess what, it arrived during the extension. When it arrived, it looked nothing like the pictures and was VERY POOR QUALITY. It wasn't worth the postage back to them, so I ate the money. Don't buy from these guys.

August 5, 2020
Unprompted review
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Rated 1 out of 5 stars

Don't do it

Don't do it. What you see on the site isn't what you get. And customer support is a joke. purchased thru pay pal, I'll look to get refunded thru pay pal

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

I'm sorry I purchased from you..

Yeah well I'm sorry I purchased from you. It will never happen again. It doesn't matter if I purchased it in May. I didn't open it til July. Nevermind you seem to be one of those companies that sell non quantity items. I purchased a case over 6 months ago. It still looks and works great. So I'll never buy from you again nor will I refer anyone to you.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

Stay well clear of this company.

This company is an absolute sham. They will take your money, you won't get your goods and when you question them about it they after over a week they just say not our responsibility. This is the problem with buying from these companies in China. So. E are OK, this one is most definatley not. Keep your money in your pocket or burn it with these guys. Steer

June 29, 2020
Unprompted review
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